Body Language & Secrets of Nonverbal Communication
incl. Bonus â Effect & Rhetoric, Read & Understand People, Correctly Interpret Gestures & Facial Expressions, Recognize Lies & Manipulation like FBI Agents
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Body Language & Secrets of Nonverbal Communication
incl. Bonus â Effect & Rhetoric, Read & Understand People, Correctly Interpret Gestures & Facial Expressions, Recognize Lies & Manipulation like FBI Agents
About This Book
Also in the 6th revised and improved edition, published by a government-funded publisher involved in EU programs and a partner of the Federal Ministry of Education, you receive the concentrated expertise of renowned experts (overview in the book preview), as well as tailored premium content and access to travel deals with discounts of up to 75%. At the same time, you do good and support sustainable projects. Because we usually communicate more about body language than many people think. Therefore it is important not to underestimate the secrets of non-verbal communication, but to deal much more with its effects and to use it correctly. If you know how to use your gestures and facial expressions in a targeted manner, you can use your body language to improve your rhetoric and appearance significantly. With its "Info on Demand" concept, the publisher not only participated in an EU-funded program but was also awarded the Global Business Award as Publisher of the Year. Therefore, by purchasing this book, you are also doing good: The publisher is financially and personally involved in socially relevant projects such as tree planting campaigns, the establishment of scholarships, sustainable living arrangements, and many other innovative ideas. The goal of providing you with the best possible content on topics such as career, finance, management, recruiting, or psychology goes far beyond the static nature of traditional books: The interactive book not only imparts expert knowledge but also allows you to ask individual questions and receive personal advice. In doing so, expertise and technical innovation go hand in hand, as we take the responsibility of delivering well-researched and reliable content, as well as the trust you place in us, very seriously. Therefore, all texts are written by experts in their field. Only for better accessibility of information do we rely on AI-supported data analysis, which assists you in your search for knowledge. You also gain extensive premium services: Each book includes detailed explanations and examples, making it easier for you to successfully use the consultation services, freeky available only to book buyers. Additionally, you can download e-courses, work with workbooks, or engage with an active community. This way, you gain valuable resources that enhance your knowledge, stimulate creativity, and make your personal and professional goals achievable and successes tangible. That's why, as part of the reader community, you have the unique opportunity to make your journey to personal success even more unforgettable with travel deals of up to 75% off. Because we know that true success is not just a matter of the mind, but is primarily the result of personal impressions and experiences. Publisher and editor Simone Janson is also a bestselling author and one of the 10 most important German bloggers according to the Blogger Relevance Index. Additionally, she has been a columnist and author for renowned media such as WELT, Wirtschaftswoche, and ZEIT - you can learn more about her on Wikipedia.
Frequently asked questions
Information
Team Success: Communicating with Difficult Colleagues [6 Checklists & 5 Tips]
// By Simone Janson
How to get along well with colleagues
Praise and praise
Checklist: Unexpected praise - That's how you dealt with it
- Quite simply: "You have done great!" - "Thank you".
- As a question: "You have really come up with a good classification system for our files" - "Do you like it !?" Important: Speak the words like a statement and make it clear that you do not expect an answer.
- With humor: "Your new trouser suit is really outstanding!" - "You have a good taste."
- Ăberleitend: "You really have a lot of idea about the subject" - you smile at the other friendly and change the subject: "What is there in the canteen today?" But make sure that the transition makes humorous and not embarrassed. Use this option only to honestly accept praise, not to ironically question it (say, "What exactly do you want to know?"). They would just offend the other one.
Recognition is important
Checklist: To give others real recognition
- Praise only if you really mean it. Real recognition comes from the gut, it is filled with joy about one thing - others notice whether it is authentic or not. If you feel it, tell it, "I noticed that you really tried hard."
- Sometimes non-verbal praise is more convincing than a rant. Smile at your colleagues, hold your thumbs up, tap your shoulder and find your own way of expressing yourself.
- Check Critically: Do you follow an intention with praise? Do you want to disguise criticism? If so, leave it, because it seems implausible. This only disappointed and demotivated others. And, if you expect nothing, you will not be disappointed if there is no response.
- Equally offensive are ironic or overbearing acknowledgments: Avoid impatiently, "Well, please, it's okay!", Or reproachfully "Why not just like that?" To praise. With "See: you just have to, then it works too" imply your colleague's lack of dedication and a "super! Now Mr. F. has finally understood it "exposes your colleagues and reveals their contempt.
- Praise carefully. When you celebrate every little thing, your colleagues get used to it and say they do not need to make any further effort. The message must be: "It pays to stay on the ball. There is more in it! ".
- Praise in a timely manner. The more spontaneous, the better. Wrong: "Your behavior at the last show three weeks ago was really good. Keep it up! "Such praise comes too late and is too general, it only irritates.
- Do not just say "well done", but as detailed as you can, WHAT YOU WANTED: "At the show last week, I noticed your exceptional customer service. They are friendly and polite, use very positive language and find suitable alternatives. They make everyone feel they are the only important thing for you right now! "
- Praise without restriction: "Your presentation was very interesting, but watch out for the spelling a little bit next time." That's where the praise goes. Better: Let the praise stand isolated. Criticism belongs in another conversation.
- Be fully involved: never give the impression of being rushed or in time trouble, then the praise acts unreal.
Colleagues support - but right!
Polite, but definitely!
So sprechen Sie auch unangenehme Dinge an
Damit der Ărger nicht irgendwann aus Ihnen herausbricht!
Deuten Sie Körpersprache richtig und reagieren Sie darauf
Checkliste: Typische Gesten von Anspannung sind:
- Erstarrter Gesichtsausdruck, der Ăberraschung signalisiert.
- ZurĂŒckrĂŒcken mit dem Stuhl, mit dem der andere Abstand zu Ihnen herstellt.
- VerschrĂ€nken der Arme ĂŒber der Brust, eine typische Abwehrhaltung.
- Konzentriertes Vorneigen â der Kollege ist interessiert, was Sie ihm zu sagen haben.
Ein offenes LÀcheln kann Wogen glÀtten
Bitte keine allgemeinen VorwĂŒrfe
Besser: Schildern Sie offen uns sachlich, was Sie stört!
Checkliste: Finden Sie gemeinsam eine konstruktive Lösung
- âGibt es einen Grund dafĂŒr, dass Sie gestern so viele Fehler gemacht haben? Vielleicht können wir diesen ja gemeinsam aus dem Weg schaffen?â
- âErklĂ€ren Sie mir bitte,wie Sie sich gestern gesehen haben. Können Sie meiner EinschĂ€tzung folgen?â
- âWie kann ich Sie dabei unterstĂŒtzen, den Ăberblick zu bekommen und sich nicht mehr zu verzetteln?â
- âSie haben sicher anhand der genannten Beispiele verstanden, was genau ich meine. Wie erklĂ€ren Sie sich Ihre hĂ€ufigen Fehler in letzter Zeit?â
- âWer kann Ihnen die notwendigen Tipps geben, damit Sie mit den PrĂ€sentationsmedien besser ...
Table of contents
- Imprint
- Introduction: How this book supports you
- At the top and still bad speakers: Obama's Pressesprecher does not convince // By Michael Moesslang
- Methods for more repartee: Rhetoric is like learning to swim // By Peter Kensok, Petra SchÀchtele-Philipp
- Communication in business: training is silver, rhetoric is gold // By Stefan HĂ€seli
- Communication in the office: 3 X 7 tips against rhetoric deficits // By Simone Janson
- Teamwork Diversity and Mixed Leadership: Communicating Men and Women - 2 X 3 Tips // By Dr. Cornelia Topf
- The perfect speech: Concise metaphors // By Anita Hermann-Ruess
- Clear Communication - 2 X 9 Tips: Share Your Opinion! // By Simone Janson
- Body language: defense mechanisms // By Dr. Gabriele Cerwinka, Gabriele Schranz
- Team Success: Communicating with Difficult Colleagues [6 Checklists & 5 Tips] // By Simone Janson
- 4 Rhetoric Tips for a Good Speech: Self-Imagination - More Than Just a CV // By Malte W. Wilkes
- Communicating Innovation and Change: 5 Visualization Tips // By Claudia Simon
- Improve Appearance and Effect: Increase your value in 3 X 6 steps // By Sally Hogshead
- Closing Remarks
- Authors Overview
- About the publisher Best of HR - Berufebilder.deÂź
- Notes on translation