Educate Your Bosses & Colleagues
Strategies for difficult people at work, lead by example, influence without authority trough communication psychology & manipulation techniques
Simone Janson, Simone Janson, Simone Janson
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Educate Your Bosses & Colleagues
Strategies for difficult people at work, lead by example, influence without authority trough communication psychology & manipulation techniques
Simone Janson, Simone Janson, Simone Janson
About This Book
In the 4th, completely revised edition of this groundbreaking guide, published by an award-winning publisher, renowned experts (overview in the book preview) combine their knowledge with interactive AI. This unique combination of decades of experience and state-of-the-art technology enables you to master challenges on a whole new level. Thanks to the innovative transfer of information, complemented by personal experiences of success, you can realize your goals and reach your full potential. Because adulthood is a myth and many an employee who diligently and willingly pursues his work feels like he is in a kindergarten in his company: Nagging, know-it-all or envious colleagues, choleric, narcissistic or leadership-weak bosses who all seem as if all educational measures had failed completely with them. But which strategies still help with such team members, employees and superiors? This book provides insights into the psychology not only of managers and reveals rhetoric tips for conflicts and disputes. It also shows how you can influence organizational cultures in your favor, convince others with your arguments, and make life easier for yourself in stressful situations, even without being an official superior. For its concept "Information as Desired, " the publisher won the Global Business Award as Publisher of the Year and received government funding. It is also a partner of the Ministry of Education and Research of the Federal Republic of Germany. The goal to give you the best possible content on topics such as career, finance, management, recruiting, or psychology goes far beyond the static nature of traditional books: The interactive AI Extended Books not only provide AI-optimized content in several languages based on data analysis but also allow you to ask individual questions and receive advice tailored to your personal interests. Each book contains detailed information and examples for your successful use of AI. You can utilize AI software for free, download e-courses, collaborate with workbooks, or engage with an active community. So you gain valuable resources that enhance your knowledge, stimulate creativity, and make your personal and professional goals achievable and tangible. Expertise and technical innovation go hand in hand, as we take the responsibility to deliver well-researched and informed content seriously, honoring the trust you place in us. Due to the unique combination of human expertise and innovation, we can publish works that meet your requirements in every aspect. And furthermore, we want to offer you the opportunity to make your journey towards personal growth and success even more unforgettable. We understand that true change occurs not just in the mind but primarily through personal experiences and application. Therefore, we've conceptualized special success journey experiences tailored to each book for you. Be inspired to elevate your life to an entirely new level. By purchasing the books, you can also do good: The publisher dedicates about 5 percent of book sales revenue to socially relevant or sustainable projects. We provide scholarships, support innovative ideas, and contribute to climate protection initiatives. Publisher Simone Janson is also a bestselling author and one of the top 10 influential German bloggers according to the Blogger Relevance Index. Additionally, she has been a columnist and author for renowned media outlets such as WELT, Wirtschaftswoche, or ZEIT - more about her can be found, among other places, on Wikipedia.
Frequently asked questions
Information
Success in a team: communication even with difficult colleagues [6 checklists & 5 tips]
// By Simone Janson
How to get along well with colleagues
Praise and praise
Checklist: Unexpected Praise - How You Dealt With It
- Quite simply: "You did a great job!" - "Thank you".
- As a question: “You have really come up with a good organization system for our filing” - “Do you like it !?” Important: Speak the intonation like a statement and make it clear that you do not expect an answer.
- With humor: "Your new trouser suit looks really great!" - "You have good taste."
- As a starting point: “You really know a lot about the subject” - you smile at the other person in a friendly manner and change the subject: “What's in the canteen today?” Make sure, however, that the transition appears humorous and not embarrassed. Use this variant only to honestly accept praise, not to question it ironically (for example: “What exactly do you want to know?”). You would only insult the other.
Recognition is important
Checklist: To give others real recognition
- Only give praise if you really mean it. Real recognition comes from the gut, it is filled with joy about something - others notice whether it is authentic or not. When you get the feeling, share it, "I noticed that you really tried hard."
- Sometimes non-verbal praise is more convincing than a torrent of speech. Smile encouragingly at your colleagues, hold your thumb up, pat them on the shoulder - find your very own form of expression.
- Check Critically: Are you pursuing an intention with the praise? Do you want to disguise criticism? If so, don't do it, because it doesn't seem credible. That only disappoints and demotivates others. And: if you don't expect anything, you won't be disappointed if you don't get a certain reaction.
- Ironic or arrogant acknowledgments are just as insulting: avoid impatiently “Well, please, it works!” Or reproachfully “Why not like that?” to praise. With “You see: you just have to want it, then it will work too” you imply a lack of commitment from your colleagues and a “Super! Now Mr. F. has finally understood it ”exposes your colleagues and reveals your disdain.
- Give praise carefully. If you cheer on every little thing, your colleagues get used to it and think they don't have to try harder. The message has to be: “It is worth keeping up with the ball. There's more in there! ”.
- Give praise in a timely manner. The more spontaneous, the better. Wrong: “Your behavior at the last fair three weeks ago was really good. Keep it up!" Such praise comes too late and is too general, so it only irritates.
- Don't just say: “Well done”, but in as much detail as possible WHAT you found good: “At the trade fair last week, I noticed your exceptionally good customer service. They are friendly and polite, use very positive language and find suitable alternatives. You make everyone feel like the only thing important to you at the moment! "
- Unreservedly praise: "Your presentation was very interesting, but next time pay attention to the spelling." This will destroy the praise. Better: leave the praise in isolation. Criticism belongs in another conversation.
- Be fully involved: Never give the impression that you are rushed or that you are short of time, then the praise will appear spurious.
Colleagues support - but right!
Polite, but definitely!
This is how you address unpleasant things
So that the trouble does not break out of you at some point!
Interpret body language correctly and respond to it
Checklist: Typical gestures of tension are:
- Frozen facial expression that signals surprise.
- Move back with the chair that the other person uses to create distance from you.
- Crossing your arms over your chest, a typical defensive position.
- Concentrated leaning forward - the colleague is interested in what you have to say to him.
An open smile can smooth out waves
Please no general allegations
Better: Tell us openly, what bothers you!
Checklist: Find a constructive solution together
- “Is there any reason you made so many mistakes yesterday? Maybe we can get this out of the way together? "
- “Please explain to me how you saw each other yesterday. Can you follow my assessment? "
- "How can I help you to get an overview and to stop getting bogged down?"
- “You have probably understood from the examples given what exactly I mean. How do you explain your common mistakes lately? "
- "Who can give you the tips you need to get along better with the presentation media?"
- “I want to work fairly with you. But I have to know what was going on yesterday. " (End of checklist)