- 224 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Succeeding with Senior Management
About This Book
This all-inclusive communication guide explains how the project manager can bridge the gap and engage the upper ranks.
Senior managers speak the language of strategy. Project managers use the language of tasks and activities. These significantly different communication styles can lead to breakdowns and setbacks at project sites that are difficult to overcome, especially for the project manager. The key to working through this is communication--specifically communicating up.
By establishing relationships early on, understanding executives, and keeping them involved, project managers can win the support they need--which will be especially critical when problems arise. Succeeding with Senior Management that covers a wide range of industries explains how project managers can:
- Navigate the company's political waters
- Link the project to the business
- Provide options and recommendations for major decisions
- Use the right listening style
- Involve the sponsor in resolving cross-functional problems
Learn how to keep senior management involved with your project, motivated to push obstacles aside, and focused on a successful conclusion. When troubles arise--and they will--you'll be glad you kept them in the loop.
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Information
Table of contents
- Cover
- Half title
- Title
- Dedication
- Acknowledgments
- Contents
- Chapter 1: Understanding the Facts of Life for Executives
- Chapter 2: Preparing the Leadership
- Chapter 3: Questions Every Project Manager Really Needs Answered
- Chapter 4: Establishing the Relationship and Managing Up the Organization
- Chapter 5: Working with the Executive Sponsor to Understand the Project
- Chapter 6: Reviewing the Stakeholder Analysis with Your Sponsor
- Chapter 7: Listening Styles and How Using Them Effectively Helps You to Engage an Executive
- Chapter 8: Your Attitude and Its Role in Engaging an Executive
- Chapter 9: Preparing Sponsors for Their Role
- Chapter 10: Clearly Establishing the Communication Channels to Stakeholders
- Chapter 11: Creating Internal and External Communications with the Sponsor
- Chapter 12: Using Deputies of Executives Effectively
- Chapter 13: Executing Risk Mitigation Strategies and Executive Sponsor Support
- Chapter 14: Addressing Scope with the Sponsor
- Chapter 15: Providing Options and Recommendations for Key Decisions
- Chapter 16: Communicating Problems and Issues with the Sponsor
- Chapter 17: Communicating with Operations Using the Sponsor
- Chapter 18: Using the Sponsor to Gain Operations Support
- Chapter 19: Getting Help with Cross-Functional Issues
- Chapter 20: Navigating the Political Waters
- Chapter 21: Engaging Senior Managers When You Have a Multinational, Cross-Cultural Project
- Chapter 22: Handling Competition with Other Initiatives
- Notes
- Index
- Free Sample from Communications Skills for Project Managers
- About AMACOM
- Copyright