IT4IT™ Foundation – Study Guide, 2nd Edition

Andrew Josey, Michelle Supper

• Publisher: Van Haren Publishing
• Year: 2017
• ISBN:
  9789401801959
• Topic: Education
• Subtopic: Education General

This title is a Study Guide for the IT4IT Foundation Certification examination. It gives an overview of every learning objective for the IT4IT Foundation certification syllabus and in-depth coverage on preparing and taking the IT4IT Part 1 Examination. It is specifically designed to help individuals to prepare for certification. This 2nd Edition of the document has been updated to align with the IT4IT Reference Architecture, Version 2.1.This Study Guide is excellent material for: •Individuals who require a basic understanding of the IT4IT Reference Architecture•IT Professionals/Practitioners who are responsible for delivering services in a way that is flexible, traceable, and cost-effectiveA prior knowledge of IT service management is advantageous but not required. While reading this Study Guide, the reader should also refer to the IT4IT documentation available at www.opengroup.org/it4it.

1.1 Key Learning Points

This document is a Study Guide to The Open Group Certification for People: IT4IT Certification Program.

It covers every learning objective of the IT4IT Foundation certification syllabus, and has learning resources that have been specifically designed to prepare individuals who wish to take and pass the IT4IT Part 1 Examination.

This first chapter will familiarize you with The Open Group IT4IT Certification Program and its principles, and also provide important information about the structure of the examination.

The objectives of this chapter are as follows:

• To provide an understanding of IT4IT certification and why you should become certified

• To learn key facts about the IT4IT Part 1 Examination

1.2 The Open Group IT4IT Certification Program

(Syllabus Reference: Unit 9, IT4IT Certification Program, Learning Outcome 1: You should be able to explain The Open Group IT4IT Certification Program and distinguish between the levels for certification.)

Certification is available to individuals who wish to demonstrate that they have attained the required knowledge and understanding of the IT4IT Reference Architecture.

At the time of writing there is a single level defined for IT4IT certification:

• Level 1: IT4IT Foundation

1.2.1 Program Vision and Principles

The vision for the program is to define and promote a market-driven education and certification program to support the IT4IT Reference Architecture. The program has been designed with the following principles in mind:

Table 1: Certification Principles

Principle	Certification Aspects
Openness	The program is open to applicants from all countries.
Fairness	Certification is achieved only by passing an examination that is equivalent to that taken by any other candidate.
Market Relevance	The program is structured to meet the perceived needs of the market.
Learning Support	Training courses are provided by third parties.
Quality	Training course providers may choose to seek Open Group accreditation for their courses. Accredited courses are listed on The Open Group website. Only accredited courses may use The Open Group logo.
Best Practice	The program is designed to follow industry best practice for equivalent certification programs.

1.2.2 Certification Document Structure

The documents available to support the program are as shown in Figure 1.

Figure 1: Certification Document Structure

Program description documents, such as this Study Guide, are intended for an end-user audience including those interested in becoming certified. The program definition documents are intended for trainers, examination developers, and the Certification Authority. All of these documents are available from The Open Group website.¹

Why become Certified?

Becoming certified demonstrates publicly that you understand the IT4IT Reference Architecture. The Open Group publishes the definitive directory of IT4IT certified individuals and issues certificates.

1.2.3 IT4IT Foundation

The purpose of certification for IT4IT Foundation is to provide validation that the candidate has gained knowledge of the fundamentals of the IT4IT Reference Architecture, including knowledge of the terminology, structure, and basic concepts. The learning objectives at this level focus on knowledge and comprehension. Certification for IT4IT Foundation is achieved by passing the IT4IT Part 1 Examination; this is a multiple-choice examination with 40 questions.²

1.2.4 IT4IT Foundation Certification Syllabus Overview

Individuals holding the IT4IT Foundation certification will have demonstrated their understanding of:

• The basic concepts of the IT4IT Reference Architecture and the IT Value Chain

• The concepts of IT4IT Core

• The key terminology of IT4IT

• The four value streams:

– The Strategy to Portfolio Value Stream

– The Requirement to Deploy Value Stream

– The Request to Fulfill Value Stream

– The Detect to Correct Value Stream

• The IT4IT Certification Program

1.2.5 The Certification Process

This Study Guide is aimed at preparing you to become certified for IT4IT Foundation. An overview of the certification process is shown in Figure 2 (using ArchiMate® notation).

Figure 2: Certification Process

The process for becoming certified as shown in Figure 2 is as follows:

1. Candidate wishes to become certified.

To achieve IT4IT Foundation certification, the candidate must possess a thorough knowledge and understanding of those elements of the IT4IT Reference Architecture identified in the Conformance Requirements as being mandatory.

2. Candidate self-studies or attends an Accredited Training Course.

A candidate can self-study or attend an Accredited Training Course. The two key inputs to the learni...

Table of contents

• Cover
• Title
• Colophon
• Contents
• Preface
• About the Authors
• Trademarks
• Acknowledgements
• References
• Chapter 1 Introduction
• Chapter 2 IT4IT Overview
• Chapter 3 Key Terminology
• Chapter 4 Basic Concepts
• Chapter 5 IT4IT Core
• Chapter 6 The Strategy to Portfolio Value Stream
• Chapter 7 The Requirement to Deploy Value Stream
• Chapter 8 The Request to Fulfill Value Stream
• Chapter 9 The Detect to Correct Value Stream
• Appendix A Answers to Exercises and Test Yourself Questions
• Appendix B Test Yourself Examination Paper
• Appendix C Test Yourself Examination Paper Answers
• Appendix D Functional Component & Data Object Summary
• Appendix E IT4IT Foundation Certification Syllabus
• Acronyms and Abbreviations
• Index