Pre-Accident Investigations

Better Questions - An Applied Approach to Operational Learning

Todd Conklin

• Verlag: CRC Press
• Jahr: 2017
• ISBN:
  9781315356426
• Auflage: 1
• Thema: Tecnologia e ingegneria
• Thema: Ingegneria industriale

Pre-Accident Investigations: Better Questions - An Applied Approach to Operational Learning challenges safety and reliability professionals to get better answers by asking better questions. A provocative examination of human performance and safety management, the book delivers a thought-provoking discourse about how we work, and defines a new approach to operational learning.

This is not a book about traditional safety. This is a book about creating "real" safety in your organization. In order to predict incidents before they happen, an organization should first understand how their processes can result in failure. Instead of managing the outcomes, they must learn to manage and understand the processes used to create them.

Ideal for use in safety, human performance, psychology, cognitive and decision making, systems engineering, and risk assessment areas, this book equips the safety professional with the tools, steps, and models of success needed to create long-term value and change from safety programs.

Inhaltsverzeichnis

• Cover
• Half Title
• Title Page
• Copyright Page
• Dedication
• Table of Contents
• Foreword
• Preface
• Acknowledgments
• Author
• Chapter 1 Better questions
• Chapter 2 I hate, “you can’t fix stupid!”
• Chapter 3 To ask better questions, first understand and stop blame
• Chapter 4 Access knowledge from the field and the floor
• Chapter 5 Not knowing is powerful
• Chapter 6 There is good news
• Chapter 7 Why learning has NOT been our first, best tool
• Chapter 8 A learning team case study
• Chapter 9 Why we don’t learn?
• Chapter 10 Learning teams
• Chapter 11 A phased approach to learning teams
• Chapter 12 When to learn?
• Chapter 13 Let it marinate – Build in time to think
• Chapter 14 Change happens!
• Chapter 15 Shout from the rooftop
• Chapter 16 A learning team case study
• Chapter 17 Conclusion: This book ends and your work begins
• Index