Business Talk English

Stuart Dean

• Verlag: Haufe
• Jahr: 2020
• ISBN:
  9783648138649
• Auflage: 4
• Thema: Economics
• Thema: Economic Theory

Alle wichtigen englischen Redewendungen, die man täglich braucht. Sei es im Business oder beim Small Talk - mit diesem TaschenGuide fehlen Ihnen nie die Worte! Geschrieben in leicht verständlichem Englisch, mit Vokabellisten und interkulturellen Tipps.Inhalte: - Alle Sprechsituationen im internationalen Geschäftskontakt mühelos bewältigen- Von der Begrüßung über Verhandlungen und Messegespräche bis zum Small Talk- Mit Gesprächsbausteinen für typische Situationen sowie Redewendungen und Vokabellisten- Interkulturelle Tipps für korrektes Verhalten im Ausland- Komplett in leicht verständlichem Englisch geschrieben - als zusätzlicher Trainingseffekt!

[5]Let‘s Talk Business

Nearly all aspects of international business involve talking; to customers, suppliers, partners, colleagues or even the media.

This chapter will help you be prepared for the most common business situations e.g.:

• introducing yourself,
• telephoning,
• meetings, negotiations, presentations and conferences,
• job interviews.

[6]Tips for effective communication in English

You may already know many of the things that should be done in order to effectively prepare yourself for a business situation in a foreign language. Yet most people do not do them. Take a close look at the following list the next time before you go to a business meeting. Then make a conscious effort to try them out. You will be surprised how much they can help you to communicate effectively.

Some DOs

• Prepare vocabulary and phrases for important meetings and events. Check any difficult words in advance. Make notes to take with you.
• Ask people to speak slowly. English speakers may forget that you are a ”non-native” speaker and sometimes need to be reminded of this several times!
• Having good eye contact with the person you are speaking to often helps communication. Non-verbal communication (body language) plays an important part in the communication process. It helps us to understand what is being said and also gives us important feedback as to whether we have been understood. At a meeting, try and choose a seat where you can easily see all other participants and have good eye contact.
• [7]If you are listening to a presentation or attending a training course, try and sit at the front of the room near the speaker. Don‘t hide at the back, where it will be more difficult to hear and understand what is being said.

Some DON‘Ts

• Don‘t expect to follow every single word; otherwise you will soon get frustrated! Remember that when having a group conversation in your mother tongue you may also not always catch every single word that is said.
• Don‘t try to translate every word. There is no time for this. By the time you have translated everything, the group will be discussing a new topic!
• Don‘t be afraid to say you don‘t understand something.
• Groups of English speakers may use slang expressions that you do not know. Again, don‘t be afraid to ask for an explanation!
• English speakers love abbreviations and acronyms. You may hear whole sentences made up of them! Don‘t be afraid to ask for an explanation. You will find a list of some common abbreviations and acronyms in the Appendix.
• You will often be speaking English with other nonnative speakers from around the world. This can present additional challenges. Pronunciation will vary and it may take you time to adjust. Don‘t be afraid to tell the other person that you are having difficulty understanding them.

[8]Introducing yourself

There are many business situations where you have to introduce yourself and talk about your company and job, for example at meetings, training courses, workshops, and conferences. Introductions can be very difficult, particularly in another language. The language used is fairly formal and the following section will help you be prepared for this. Many of these phrases are also useful in other situations, for example, when socialising.

Different ways of introducing yourself

EXAMPLES:

Good morning everyone. My name is Susanne Faulhaber from CSF Systems in Berlin. We develop and market software for the travel industry. I joined the company in 2009. I‘m responsible for the company‘s international sales, which means that I spend most of my time travelling throughout Europe. I manage a team of 6 people.

I‘m Bernd Schönfelder, Product Manager at Amitek GmbH, where I have been working since 2011. Amitek produces parts for the automotive industry. We are based in Munich and we are one of the largest engineering companies in Bavaria. Before joining Amitek, I worked for a smaller engineering company in Ingolstadt. I‘m married with two children aged 4 and 8.

I‘m Jens Bauer and I work for Arabella Services in Hamburg. The company plans and manages co...

Inhaltsverzeichnis

• Contents
• Copyright notice
• Impressum
• Vorwort
• Let‘s Talk Business
• The Customer is King
• Social Situations
• Written Communication
• Appendix
• Index
• Der Autor
• Weitere Literatur