Project Management Metrics, KPIs, and Dashboards

A Guide to Measuring and Monitoring Project Performance

Harold Kerzner

• Éditeur: Wiley
• Année: 2022
• ISBN:
  9781119851578
• Édition: 4
• Sujet: Tecnología e ingeniería
• Sous-sujet: Ingeniería industrial

Project Management Metrics, KPIs, and Dashboards

Enables readers to easily understand and implement essential strategies on measuring project management performance

Project Management Metrics, KPIs, and Dashboards provides complete coverage of what metrics and KPIs are and how to use them effectively, offering comprehensive coverage of the different dashboard types, design issues, and applications that ­readers may come across during practical application of the concepts. To aid in seamless reader comprehension, the work includes full-color dashboards from some of the most successful project management companies. As a modern resource, the work aligns with PMI's PMBOK ® Guide and stresses value-driven project management.

Written by the leading authority in the field, sample topics covered in the work are as follows:

• Stakeholder relations management, effective metric measurements, selecting the right project metrics, innovation metrics, and how to become and stay agile
• Comparing traditional and nontraditional projects, defining complexity, decision making, fluid methodologies, global project management, and project management methodologies/frameworks
• Customer relations management, a new look at defining project success, and why customer satisfaction must always be considered
• Scope creep, scope creep dependencies, causes of scope creep, the business side of scope creep, and ways to minimize scope creep

For project managers across all industries, Project Management Metrics, KPIs, and Dashboards is a valuable resource on the subject that will bolster your awareness of what good metrics management really entails and arm you with the important knowledge needed to measure and communicate performance more effectively.

Table des matières

• PROJECT MANAGEMENT METRICS, KPIs, AND DASHBOARDS
• CONTENTS
• PREFACE
• ABOUT THE COMPANION WEBSITE
• 1 THE CHANGING LANDSCAPE OF PROJECT MANAGEMENT
• 2 THE DRIVING FORCES FOR BETTER METRICS
• 3 METRICS
• 4 KEY PERFORMANCE INDICATORS
• 5 VALUE-BASED PROJECT MANAGEMENT METRICS
• 6 DASHBOARDS
• 7 DASHBOARD APPLICATIONS
• 8 THE PORTFOLIO MANAGEMENT PMO AND METRICS
• INDEX
• EULA