Taking the Measure of Work

A Guide to Validated Scales for Organizational Research and Diagnosis

Dail L. Fields

• Editore: SAGE Publications, Inc
• Anno: 2002
• ISBN:
  9781483303628
• Edizione: 1
• Argomento: Social Sciences
• Categoria: Social Science Research & Methodology

"It is well, well done -- I will indeed recommend it... this type of work has been long needed in our field."
--Robert J. Vandenberg, University of Georgia

Organizational researchers and managers have never had a single easy-to-use resource for validated measures, often relying on a selection of journal articles or improvised solutions to meet immediate needs. Taking the Measure of Work: A Guide to Validated Scales for Organizational Research and Diagnosis provides researchers, consultants, managers, and organizational development specialists validated and reliable ways to measure how employees view their work and their organization.

Whether preparing questionnaires or interviews for an employee survey, organizational assessment, dissertation or research program, this book guides users to a summary level understanding of each topic area, the measurement issues in the area, and a selection of measures to choose from. The measures cover the areas of:

• Job Satisfaction
• Organizational Commitment
• Job Characteristics
• Job Stress
• Job Roles
• Organizational Justice
• Work-Family Conflict
• Person-Organization Fit
• Work Behaviors
• Work Values

About the Author

Dail L. Fields (Ph.D., Georgia Tech, 1994) is Associate Professor at the Regent University School of Business. His research interests include measurement of employee perspectives on work, cross-cultural management, human resource management strategies, and leadership and values in organizations. He is a member of the Academy of Management and the Academy of International Business. Prior to beginning an academic career in 1994, he was a management executive with MCI Communications Corp. and a management consultant with Touche Ross & Co.

Indice dei contenuti

• Cover
• Contents
• Preface
• Acknowledgments
• Introduction
• Background
• Identification of Measures
• Selection Criteria
• Presentation of the Measures
• Cautions
• Considerations in Using the Measures
• Chapter 1 - Job Satisfaction
• Overall Job Satisfaction (Cammann, Fichman, Jenkins, and Klesh 1983)
• Job Satisfaction Relative to Expectations (Bacharach, Bamberger, and Conley 1991)
• Minnesota Satisfaction Questionnaire (Weiss, Dawis, England, and Lofquist 1967)
• Job in General Scale (Ironson, Smith, Brannick, Gibson, and Paul 1989)
• Overall Job Satisfaction (Taylor and Bowers 1974)
• Overall Job Satisfaction (Judge, Boudreau, and Bretz 1994)
• Global Job Satisfaction (Quinn and Shepard 1974)
• Job Satisfaction Survey (Spector 1985)
• Job Satisfaction Index (Schriesheim and Tsui 1980)
• Job Perception Scale (Hatfield, Robinson, and Huseman 1985)
• Overall Job Satisfaction (Brayfield and Rothe 1951)
• Job Diagnostic Survey (Hackman and Oldham 1974)
• Job Descriptive Index (Smith, Kendall, and Hulin 1969)
• Satisfaction With Job Facets (Andrews and Withey 1976)
• Global Job Satisfaction (Warr, Cook, and Wall 1979)
• Career Satisfaction (Greenhaus, Parasuraman, and Wormley 1990)
• Employee Satisfaction With Influence and Ownership (Rosen, Klein, and Young 1986)
• Satisfaction with Work Schedule Flexibility (Rothausen 1994)
• Pay Satisfaction Questionnaire (Heneman and Schwab 1985)
• Index of Organizational Reactions (Dunham and Smith 1979)
• Satisfaction With My Supervisor (Scarpello and Vandenberg 1987)
• Chapter 2 - Organizational Commitment
• Organizational Commitment Questionnaire (Mowday, Steers, and Porter 1979)
• Shortened Organizational Commitment Questionnaire (Mowday, Steers, and Porter 1979 and 1982)
• Affective, Normative, and Continuance Commitment (Allen and Meyer 1990)
• Psychological Attachment Instrament (O'Reilly and Chatman 1986)
• Organizational Commitment (Cook and Wall 1980)
• Organizational Commitment (General Social Survey 1991)
• Organizational Commitment Scale (Balfour and Wechsler 1996)
• Organizational Commitment (Jaros, Jermier, Koehler, and Sincich 1993)
• Career Commitment (Blau 1989)
• Commitment to a Parent Company Versus Local Operation (Gregersen and Black 1992)
• Supervisor-Related Commitment (Becker, Billings, Eveleth, and Gilbert 1996)
• Chapter 3 - Job Characteristics
• Job Diagnostic Survey, With Revisions (Hackman and Oldham 1974, with revisions from Idaszak and Drasgow 1987)
• Job Characteristics Inventory (Sims, Szilagyi, and Keller 1976)
• Multimethod Job Design Questionnaire (Campion 1988)
• Job Demands and Decision Latitude (Karasek 1979)
• Job Characteristics Based on the Dictionary of Occupational Titles (Roos and Treiman 1980)
• Job Complexity Based on the Dictionary of Occupational Titles (Hunter 1980)
• Job Cognitions (Williams and Anderson 1991)
• Job Overload (Caplan, Cobb, French, Van Harrison, and Pinneau 1980)
• Job Routinization and Formalization (Bacharach, Bamberger, and Conley 1990)
• Subjective Monotony (Melamed, Ben-Avi, Luz, and Green 1995)
• Work Control (Dwyer and Ganster 1991)
• Job Control, Cognitive Demand, and Production Responsibility (Jackson, Wall, Martin, and Davids 1993)
• Control and Complexity (Frese, Kring, Soose, and Zempel 1996)
• Job Uncertainty, Complexity, Variety, and Interdependence (Dean and Snell 1991)
• Job Interdependence (Pearce and Gregersen 1991)
• Extent of Computer Use (Medcof 1996)
• Supportive and Non-Controlling Supervision (Oldham and Cummings 1996)
• Supervisory Support (Greenhaus, Parasuraman, and Wormley 1990)
• Developmental Experiences (Wayne, Shore, and Liden 1997)
• Performance Appraisal System Knowledge (Williams and Levy 1992)
• Work-Related Expectancies (Eisenberger, Fasolo, and Davis-LaMastro 1990)
• Empowerment at Work Scale (Spreitzer 1995)
• Social Support (Caplan, Cobb, French, Van Harrison, and Pinneau 1975)
• Perceived Organizational Support (POS) (Eisenberger, Huntington, Hutchinson, and Sowa 1986)
• Perceptions of Organizational Politics Scale (Kacmar and Ferris 1991)
• Chapter 4 - Job Stress
• Work Tension Scale (House and Rizzo 1972)
• Job-Related Tension Index (Kahn, Wolfe, Quinn, and Snoek 1964)
• Burnout Measure (Pines and Aronson 1988)
• Work-Related Depression, Anxiety, and Irritation (Caplan, Cobb, French, Van Harrison, and Pinneau 1980)
• Frustration With Work (Peters, O'Connor, and Rudolf 1980)
• Stress Diagnostic Survey (Ivancevich and Matteson 1980)
• Job Stress Scale (Parker and Decotiis 1983)
• Inventory of Stressful Events (Motowidlo, Packard, and Manning 1986)
• Occupational Stress Scale (House, McMichael, Wells, Kaplan, and Landerman 1979)
• Perceived Job Stressors (Kanner, Kafry, and Pines 1978)
• Commute Strain Scale (Kluger 1998)
• Work-Specific Control Problems (Remondet and Hansson 1991)
• Industrial Relations Event Scale (Kelloway, Barling, and Shah 1993)
• Chapter 5 - Job Roles
• Role Conflict and Ambiguity (Rizzo, House, and Lirtzman 1970)
• Role Conflict and Ambiguity (House, Schuler, and Levanoni 1983)
• Role Hassles Index (Zohar 1997)
• Role Overload (Bacharach, Bamberger, and Conley 1990)
• Cross-Cultural Role Conflict, Ambiguity, and Overload (Peterson et al. 1995)
• Inter-Role Conflict (Thompson and Werner 1997)
• Role Justice (Zohar 1995)
• Job Role Ambiguity (Breaugh and Colihan 1994)
• Goal and Process Clarity (Sawyer 1992)
• Job Role Discretion (Gregersen and Black 1992)
• Role Innovation (West 1987)
• Chapter 6 - Organizational Justice
• Distributive and Procedural Justice (Sweeney and McFarlin 1997)
• Distributive and Procedural Justice (Joy and Witt 1992)
• Distributive and Procedural Justice (Parker, Baltes, and Christiansen 1997)
• Distributive, Procedural, and Interactive Justice (Niehoff and Moorman 1993)
• Distributive Justice Index (Price and Mueller 1986)
• Procedural Justice (McFarlin and Sweeney 1992)
• Procedural and Interactive Justice (Moorman 1991)
• Procedural Justice (Folger and Konovsky 1989)
• Procedural Fairness, Employee Voice, and Justification (Daly and Geyer 1994)
• Perceived Injustice (Hodson, Creighton, Jamison, Rieble, and Welsh 1994)
• Procedural and Interactive Justice (Farh, Earley, and Lin 1997)
• Procedural Fairness (Scarpello and Jones 1996)
• Fairness in Skill-Based Pay (Lee, Law, and Bobko 1998)
• Procedural and Distributive Fairness of Gainsharing (Welbourne, Balkin, and Gomez-Mejia 1995)
• Procedural Fairness Standards in Pay (Jones, Scarpello, and Bergmann 1999)
• Procedural Justice in Performance Appraisal (Dulebohn and Ferris 1999)
• Procedural Fairness in Restructuring and Layoffs (Mansour-Cole and Scott 1998)
• Perceived Fairness in Goal Setting (Roberson, Moye, and Locke 1999)
• Fairness Perceptions of an Organizational Policy (Grover 1991)
• Chapter 7 - Work-Family Conflict
• Work Interference With Family and Family Interference With Work (Gutek, Searle, and Klepa 1991)
• Work-Family Conflict (Kopelman, Greenhaus, and Connolly 1983)
• Work-Family Conflict and Family-Work Conflict (Netemeyer, Boles, and McMurrian 1996)
• Job-Family Role Strain Scale (Bohen and Viveros-Long 1981)
• Career-Family Attitudes (Sanders, Lengnick-Hall, Lengnick-Hall, and Steele-Clapp 1998)
• Job and Non-Work Conflict (Small and Riley 1990)
• Work-Home Conflict (Bacharach, Bamberger, and Conley 1991)
• Work to Family Conflict Scale (Stephens and Sommer 1996)
• Control Over Areas of Work and Family (Thomas and Ganster 1995)
• Chapter 8 - Person-Organization Fit
• Organizational Culture Profile (O'Reilly, Chatman, and Caldwell 1991)
• Goal Congruence (Vancouver and Schmitt 1991)
• Person-Organization Fit Scale (Bretz and Judge 1994)
• Perceived Person-Organization Fit (Cable and Judge 1996)
• Perceived Person-Organization Fit (Lovelace and Rosen 1996)
• Person-Environment Fit (Caplan, Cobb, French, Van Harrison, and Pinneau 1980)
• Perceived Ability-Job Fit (Abdel-Halim 1981)
• Chapter 9 - Workplace Behaviors
• Organizational Citizenship Behavior (Moorman and Blakely 1995)
• Organizational Citizenship Behaviors (Williams and Anderson 1991)
• Organizational Citizenship Behavior (Podsakoff, MacKenzie, Moorman, and Fetter 1990)
• Organizational Citizenship Behavior (Smith, Organ, and Near 1983)
• Chinese Organizational Citizenship Scale (Farh, Earley, and Lin 1997)
• Measuring Ingratiatory Behaviors in Organizational Settings (Kumar and Beyerlein 1991)
• Taking Charge (Morrison and Phelps 1999)
• Helping and Voice Behaviors (Van Dyne and LePine 1998)
• On-the-Job Behaviors (Lehman and Simpson 1992)
• Antisocial Behaviors (Robinson and O'Leary-Kelly 1998)
• Victimization Behavior in the Workplace (Aquino, Grover, Bradfield, and Allen 1999)
• Deviant Behaviors (Aquino, Lewis, and Bradfield 1999)
• Influence Tactics (Schriesheim and Hinkin 1990)
• Chapter 10 - Workplace Values
• Value Attainment (Rokeach 1973)
• Work Values Inventory (Manhardt 1972)
• Protestant Work Ethic (Mirels and Garrett 1971)
• Chinese Values Survey (Chinese Culture Connection 1987)
• Work Value Survey (Schwartz 1994)
• Measure of Ethical Viewpoints (Brady and Wheeler 1996)
• Individual Beliefs About Organizational Ethics (Froelich and Kottke 1991)
• Perceived Importance of Workplace Values (Van Dyne, Graham, and Dienesch 1994)
• References
• Name Index
• Subject Index
• About the Author