The Operations Advantage
eBook - ePub

The Operations Advantage

A Practical Guide to Making Operations Work

Nigel Slack

Share book
  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

The Operations Advantage

A Practical Guide to Making Operations Work

Nigel Slack

Book details
Book preview
Table of contents
Citations

About This Book

The study and practice of operations has shifted to reflect the new challenges and uncertainties of how to thrive in today's ever-changing world. The Operations Advantage identifies the most significant challenges to the practice of operations management and gives guidance on how businesses can respond. Leaders need to link the strategic objectives of the business clearly and logically to its operations performance objectives. The book presents a series of ten activities that will help them to do this and therefore make operations work better, such as designing and configuring internal processes and resourcing the operations appropriately.Based on the global teaching, training and consultancy conducted by the author, The Operations Advantage looks at the application of operations management across a range of sectors, including finance, healthcare, professional services, oil and gas industries. Although these diverse sectors require operations practitioners to apply knowledge in different ways, they essentially deal with the same set of processes. The book is an indispensable and unique guide for anyone with an operational role in any organization, as well as operations management students and academics.

Frequently asked questions

How do I cancel my subscription?
Simply head over to the account section in settings and click on ā€œCancel Subscriptionā€ - itā€™s as simple as that. After you cancel, your membership will stay active for the remainder of the time youā€™ve paid for. Learn more here.
Can/how do I download books?
At the moment all of our mobile-responsive ePub books are available to download via the app. Most of our PDFs are also available to download and we're working on making the final remaining ones downloadable now. Learn more here.
What is the difference between the pricing plans?
Both plans give you full access to the library and all of Perlegoā€™s features. The only differences are the price and subscription period: With the annual plan youā€™ll save around 30% compared to 12 months on the monthly plan.
What is Perlego?
We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1 million books across 1000+ topics, weā€™ve got you covered! Learn more here.
Do you support text-to-speech?
Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more here.
Is The Operations Advantage an online PDF/ePUB?
Yes, you can access The Operations Advantage by Nigel Slack in PDF and/or ePUB format, as well as other popular books in Business & Operations. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Kogan Page
Year
2017
ISBN
9780749473556
Edition
1
Subtopic
Operations

INDEX

Note: Italics indicate a Figure or Table in the text.
Aggregate Industries case study 196ā€“97
Amazon 17, 238ā€“39, 240, 241
Apple 17
ARM case study 159ā€“60
Bauli group 121
benchmarking 217ā€“20, 231
as state of mind 220
case study 218
definition 217
internal 219ā€“20
Bezos, Jeff 238ā€“39
Bloor, John 218
Bloor, Nick 218
bottlenecks 151ā€“53
see also process design brainstorming 264, 277
British Airways (BA) 138
Brompton Bicycles case study 267
business process engineering (BPR) 21, 235, 247ā€“48, 249, 251, 253
see also improvement
Butler-Adams, Will 267
capability culture 26ā€“50
attitudinal factors 28
case study 29ā€“30, 33ā€“34, 37, 42ā€“43
cumulative process 33ā€“34
establishing 27
external orientation 44ā€“45
four Vs 39ā€“43, 135
implementation 32, 37
innovation and...

Table of contents