CHAPTER 1
The Nature of a Trademark
It is September 21, 2012, and thousands of people are lined up outside Apple stores in San Francisco, New York, Hong Kong, Singapore, and many other places, waiting to purchase an “iPhone 5” smartphone. Three days later 5 million had been sold worldwide.
The iPhone 5 had been announced just two weeks prior to when the lines were forming. Philip Schiller, Apple’s senior vice president commented, “iPhone 5 is the most beautiful consumer device that we’ve ever created.”
The iPhone 5 was the latest in a series of upgrades to the original iPhone, a revolutionary smartphone product that was introduced in 2007. Seventy-four days after its introduction, the late Steve Jobs, and Apple’s former CEO, commented, “1 million iPhones in 74 days—it took almost 2 years to achieve this milestone with the iPod®.
“Three days, ” “two years, ” “74 days”—what has driven this phenomenal success story?
Yes, the mobile telephone market has expanded dramatically in the past 10 years to the point where there are over 6 billion subscribers worldwide. Apple, however, does not have a dominant market share in the mobile phone marketplace by any means. And the iPhone is one of the more expensive units on the market. In spite of this, we observed the intense market interest in the iPhone 5, which is essentially an upgrade of an existing product.
So what drove buyers to queue up outside stores in September? Was it the iPhone 5’s new display, its new high-performance chip, extended battery life, or faster wireless technology? Or was it the redesign of the unit with a new, thinner, lighter, aluminum body? Or was it the jewelry-like fit and finish? Possibly it was because Apple stores are conveniently located or because store personnel are helpful and knowledgeable. Or was it the confident expectation of high quality performance that prospective buyers felt, based on the past performance of the products and services delivered by Apple under its family of i-prefaced trademarks and service marks?
Or was it all of the above?
We suggest to you that the answer to this question is “yes.” Those folks were standing in line because they were influenced in varying degrees by all the factors that we just noted and likely other influences that we did not list.
This is a book about trademark valuation. Certainly the sale of 5 million iPhone 5 smartphones in three days (together with the sales of millions more previously) had a significant positive economic impact on Apple Corporation. If our task was to opine on the value of the iPhone trademark, one of our tasks would be to estimate the portion of that economic impact that could be ascribed to the trademark. Clearly, iPhone 5 sales are also driven by the product’s design features and the many elements of its built-in technology that deliver the performance smartphone buyers are seeking.
This is not a simple task. But there are tools and methods of analysis available to us and that is what this book is about. Our first step is to examine what a trademark is, not just in the legal sense, but also in the economic/business context.
Trademarks are images with many levels of meaning. They can be nostalgic reminders of times and products past, examples of outstanding graphic design, or the symbols of powerful institutions that influence our lives. As pleasant as it might be to contemplate their nostalgic or artistic aspects, however, we must focus on the role of trademarks in commerce. Trademarks are business assets and must be viewed primarily in the context of a commercial enterprise. Their task is to contribute to the profitability of the parent enterprise. Commerce is driven by return on investment (ROI) principles, and trademarks are not exempted from that requirement. Even trademarks that are associated with nonprofit, governmental, or institutional organizations are used for a purpose and promoted with an objective in mind. They must be judged by how well they meet those objectives.
TRADEMARK DEFINED
A trademark generally identifies the source of a product or service and distinguishes that product or service from those coming from other sources. As defined in the U.S. Trademark Act of 1946 (the Lanham Act), a trademark is “any word, name, symbol or device or any combination thereof [used by someone to] identify and distinguish his goods, including a unique product, from those manufactured or sold by others and to indicate the source of the goods[.]” A trademark also serves as an assurance of quality—the consumer comes to associate a level of quality with the goods or services bearing a given trademark. Trademarks have also been described as the embodiment of goodwill.
In the United States, the federal law and the courts have addressed these aspects of trademarks in various ways:
— Scandia Down Corp. v. Euroquilt, Inc.
—Mishawaka Mfg. Co. v. Kresge Co.
The European Court of Justice offered the following summary:
Trademark Types
The word trademark is used in an umbrella sense to refer to the array of specific types of marks in the upcoming discussion. “Trademark” also may be used in a discrete sense to indicate marks that are physically affixed or attached to goods, in contrast, for example, to service marks that are used in advertising to promote specific services. Trademark holders give notice of their ownership of marks by denoting federally registered marks with the symbol ® or, if unregistered, by the symbols ™ or sm to indicate trademark or service mark use, respectively.
While they may or may not be protected as trademarks, some “spokespersons” or “spokescharacters” can take on a form of secondary meaning with respect to a product or service. Even Charlie Brown’s dog “Snoopy, ” with a strong identity of his own, has become associated with MetLife’s financial services. In fact, some trademark holders prefer to create their own spokescharacters to enhance the brand and, in the process, these creations take on trademark significance of their own. Mars, Inc., has used this marketing strategy to maximum effect in the creation of “spokescandies” (referred to by the company as “M&M’s Characters”) made to look like animated M&M’s chocolate candies but exhibiting personality characteristics unique to the color of their candy shell and filling, such as the seductive Ms. Green (dark chocolate), the know-it-all Red (milk chocolate), the gullible but likeable Yellow (peanut), the confident and hip Blue (almond), the slightly paranoid Orange (crispy), and so on.
Trademark
Many common trademarks are a form of the name of the entity that holds the mark, oftentimes shown in distinctive type style, or in conjunction with a logo. Examples include:
Trademarks most familiar to consumers are those associated with the merchandise they purchase for private consumption, such as “L’eggs” hosiery, “Birds Eye” frozen foods, and “Tide” detergent.
Service Mark
For all practical purposes, service marks function the same way that trademarks do except that they identify services rather than products. Examples would be “MetLife” and “American Express”, financial service providers, and “United”, which provides commercial aviation services.
Trade Name
A trade name is the name of a business, association, or other organization, used to identify it. There is no symbolic identifier associated with trade names and trade names may not be federally registered. Ownership would be governed by common or state law. A trade name is typically not an asset of material value, unless it also functions as a trademark because the buying public recognizes goods and services by their trademark and, in many cases, may be un...