Development 1: an expansion in our view of reflective practice
I begin with two clarificatory statements; one about reflection and the other about practice, as both are âcontestedâ terms. In the second edition of this book Iâm going to begin with two conventional views of reflection, and then move on from there. Part of the process of reflection involves looking backwards to determine what we have succeeded in achieving already (or failed at doing), to get a sense of where we have come from and what our âthings to doâ list looks like. Another part of the process, which is often given less attention, is looking forward, and therefore towards achieving our future goals. So, taken together, reflection can be said to involve both projection and review. These are pretty well known. But there are other elements of the process which are particularly significant. One is reflecting and responding in-the-moment. It is what is often called improvisation. In many aspects of human service work, like school teaching, management education, health care, social work, coaching and mentoring, and a range of other public services, improvisation is necessary. Arguably, it is at the heart of the creative process. Some people are generally wary of improvising (of deviating from a âscriptâ) because they feel âbeing creativeâ necessitates being original, or taking a risk, or having to make things up as they go along. This can be a bit scary.
Arguably, it is prudent to begin with some relatively more commonplace ways of thinking about reflective practice. The first is that there is more than one kind of reflective practice. Table 1.1 shows four important kinds that are often referred to in
TABLE 1.1 Four of the more common views of refection
both practice and in the literature of reflection. Each kind of reflection does a different job. This is important to appreciate. In learning more about yourself, your work or workplace, and when trying to do something differently or better, you often have to be able to use more than one kind of reflection. In general, when people talk about reflection and its practices they have in their minds reflection-ON-practice. When we are teaching, chairing meetings and generally performing in some way, we often reflect-IN-action. We may not always be conscious of doing this. This kind of reflection may be automatic, habitual and intuitive. Reflection can also be done alone or with others. But (D) in Table 1.1 makes an explicit distinction between thinking alone and acting alone or in a work group/team/squad/faculty/department/unit and so on.
Understanding reflection and the practices of it soon takes you to the work of Donald Schön. There is a huge amount written about it. Schön (1983) wrote a very important book called The Reflective Practitioner (with a subtitle, âHow professionals think in actionâ). It is a book about the kinds of knowledge professionals need to do their job well. By implication, then, it is also a book about professional expertise. He talked about the importance of re-framing practice in order to make more sense of it. Re-framing means trying to see the same event from different viewpoints or perspectives â for example, from the viewpoint of a child, student, teacher, parent, carer, coach, mentor and so on.
Schön developed the ideas of reflection-IN-action and reflection-ON-practice. You could think about these two notions, described briefly a little earlier, like this:
1. Reflection-in-action. This has two meanings. First, it means reflection in a particular context or workplace â for example, in a classroom, an office, a hospital ward, a leisure centre, a home, a factory and so on. Additionally, it can mean thinking about what you are doing, while you are actually doing it. Some call this âthinking on your feetâ. Much of this can be unconscious; you may be unaware that you are doing it. For example, you ask a child a question, then read the expression on her face. You quickly see that she doesnât understand what you have said, so you rephrase the question in your mind and ask it again. This happens quickly, in the heat of the moment. So reflection-in-action is about making on-the-spot adjustments to what you are doing, but in the midst of the action â not two or three days later. It is about improvisation.
2. Reflection-on-practice. This also has two meanings. It can mean reflecting after the event â say, a day or two later. This essentially involves looking back and going over things again. So this kind of reflection is linked with the notion of time. Itâs done after the event or an encounter with others. It can also mean focusing on something significant. This is where things can become a bit tricky. For example, what would your regard as a âsignificantâ encounter of incident? This implies that you have to be selective. The key thing is to ask yourself, âWhatâs significant in what I am experiencing and doing?â You might ask yourself, âWhatâs caught my eye and stayed in my memory?â You cannot reflect on everything! This is unwise, and not healthy or necessary.
Table 1.1 also shows two more kinds of reflection:
3. Reflection-for-action. This is fundamental. If you reflect on something youâve done, been involved in or observed, presumably you are doing it for a particular reason. For example, you may want to understand it better, know more about it, change or improve it. These are all good reasons why you might reflect on your work or that of others. This kind of reflection is also about planning to take some (positive) steps to do something with what youâve learned. This planning aspect is important, because there is a difference between planning for action and action itself. For example, you might see and imagine something being different or better, but actually putting these thoughts into practice, in a particular workplace, is quite different. Additionally, you might think of alternative ways of reducing the time 2-year-old children queue for the attention of a nursery nurse, for help with dressing-up activities, tying shoe laces, doing up zips and buttons. This is quite different from actually doing (or being able to do) something about reducing the queue. Planning-for-action is sometimes called âanticipatory reflectionâ (van Manen 1991).
4. Reflection-with-action. This again has two meanings. First, it is actually about doing something. It is conscious action to develop your understanding or your skills. It is about weighing up what options you have, making a decision to act in a particular way and then doing it. The âwithâ part also means acting alone or with others. There are limits to learning and acting alone. Often the power to change and improve something is better achieved by a group or team.
As I have mentioned, there is more than one kind of reflection. There are also many kinds of reflective practices. When I use the term âpracticeâ, I take it to mean positive, purposeful action. The purpose may be many and varied, of course, but I confine it in this book to the purpose of âbetteringâ or improving something. I link the ideas of complexity and duration with this view. Simply put, the more people are involved in or affected by the practice, the more complex it is likely to be. The greater the performance improvement we seek, the more complex the action and the longer it may take. When thinking about action, it is useful to consider the subtleties and different kinds of effort and thinking required. Redwood et al. (1999) set out ten major challenges when thinking about âactionâ. They are shown in Table 1.2.
TABLE 1.2 Ten action challenges
In general, being able to achieve positive action and then to move forward is likely to be determined by at least six interrelated influences:
1. the nature of the feedback and pressure from students, parents, customers, clients, patients, and so on;
2. how safely, efficiently and effectively we feel we can learn new, and different, ways of working;
3. how understandable, and therefore compelling, the case is for new or preferred action towards a âbetterâ practice;
4. how long it took me/us before to complete something similar â this is about our practice memory;
5. the current resources available;
6. the present âstarting positionâ in relation to the desired goal.