- 240 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About This Book
" No Nonsense: Inspire Your Staff 's practical, hard-hitting ideas and examples are both relevant and necessary in business today. This is the book that will give you the edge. It's the book that you don't want your competition to read!"âSteve Hanes, president, Dale Carnegie Solutions
For most businesses, attracting new employees and getting your existing employees to succeed is a never-ending task. It's often rooted in inefficient hiring practices, misunderstood motivational techniques, inadequate training, and high employee turnover. The results: low productivity and poor performance, leading to lower revenue, unhappy customers, and endless management headaches. No Nonsense: Inspire Your Staff takes the mystery out of motivating employees to achieve personal and business success.
The basic concept: Inspire your employees to create and maintain delighted repeat customers!
This book demonstrates that business owners don't have to constantly replace employees or use artificial incentives and harsh methods to get employees to help the business succeed. Wilson shows business owners and managers how to do it themselves without the pain and suffering. And you don't have to invent any new approaches, concepts, or buzzwords to do it. Just follow some of the more than 100 proven ideas and discover amazing resultsâfast!
Wilson spent more than twenty-five years researching what his clientsâbusinesses large and smallâneed to do to be successful in today's marketplace by hiring and motivating the right employees. These powerful ideas work. Each is presented in a bite-sized package that allows for instant execution. No long chapters with endless justifications, pontifications, philosophy, and personal stories. These great, practical ideas are things any business manager and owner can use to make an immediate difference in his or her business success.
Ignite your people to new levels of success with these action-oriented tips to improve morale and boost the bottom line.
Frequently asked questions
Information
WAY 1
Work On, Not In, Your Business
commodityâtime. Today is the day to begin
a program of continuous improvement.
WAY 2
It's All about Outcomes
your organization embracing the practice
of incremental daily improvement.
WAY 3
Get Over Email!
And pick up the phone sometimes for a more
personal connection than an email or text.
WAY 4
IASM
that will keep you going when others give up.
WAY 5
We Care, You Matter
and you can put up signs and banners about
how much your employees matter, but you will
only inspire them when you demonstrate it.
WAY 6
Your Job Is All about Th...
Table of contents
- Cover Page
- Title Page
- Copyright
- Contents
- Foreword
- How to Use This Book
- WAY 1: Work On, Not In, Your Business
- WAY 2: It's All about Outcomes
- WAY 3: Get Over Email!
- WAY 4: IASM
- WAY 5: We Care, You Matter
- WAY 6: Your Job Is All about Them
- WAY 7: Don't Overlook the âWhyâ
- WAY 8: Create Your Magnet Story
- WAY 9: Sellâand Sell Again
- WAY 10: Don't Invent Your SuccessâSteal It
- WAY 11: No Man Can Serve Two Masters
- WAY 12: Teamwork
- WAY 13: Share Success
- WAY 14: Be Demanding, Set Standards
- WAY 15: Make Everyone a CRM
- WAY 16: Set Expectations
- WAY 17: Don't Compete with Yourself
- WAY 18: Too Soon Old, Too Late Schmart
- WAY 19: Tell Them Why
- WAY 20: Competence Builds Confidence
- WAY 21: Park Your Ego
- WAY 22: Capture Their Heads, Hearts, and Souls
- WAY 23: Who Gets the Credit?
- WAY 24: Use Those Tribal Stories
- WAY 25: If You Have Time to Lean . . .
- WAY 26: Roadblocks and Resources
- WAY 27: Don't Worry about Repeat Messaging
- WAY 28: Your Brand Identity
- WAY 29: You Are in the People Business
- WAY 30: You Will Never Understand People
- WAY 31: Nobody Notices Normal
- WAY 32: Critical First Impressions
- WAY 33: Fire LosersâBut Do It Right
- WAY 34: The âMustâ Checklist
- WAY 35: Expense or Investment?
- WAY 36: A Chance to Take a Chance
- WAY 37: Horses and People
- WAY 38: Discrimination Is Alive and Well
- WAY 39: The Best Attracts the Best
- WAY 40: Don't Sell the Job
- WAY 41: Invest in Yourself
- WAY 42: Invest in Your Team
- WAY 43: Invest in Your Customers
- WAY 44: Give 'Em a Great Reputation
- WAY 45: Can We Be Friends?
- WAY 46: Beware Workers with Selective Memory
- WAY 47: There's No Such Thing as Fair
- WAY 48: Motivation vs. Inspiration
- WAY 49: Yes, You Can!
- WAY 50: Appreciate Differences
- WAY 51: Create Synergy
- WAY 52: Focus on Behavior
- WAY 53: Information â Power
- WAY 54: Pull, Don't Push
- WAY 55: CP 1 = EN 1
- WAY 56: Celebrate Big Eventsâand Small
- WAY 57: Leadership First
- WAY 58: Courage vs. Conformity
- WAY 59: Walk the Talk
- WAY 60: Offer Them a Salad Bar
- WAY 61: Your Way or the Highway
- WAY 62: Your Speed = Their Speed
- WAY 63: Drown Out Negative Messages
- WAY 64: Don't Be a Know-It-All
- WAY 65: Four Crucial Questions
- WAY 66: Your Business Is Not a Democracy
- WAY 67: Rules vs. Guidelines
- WAY 68: You Can't Be Fired, Unless . . .
- WAY 69: Kill the Snake!
- WAY 70: The Right to Be Unequal
- WAY 71: It's Easier to Stay Out of Trouble
- WAY 72: If It Ain't Broke . . .
- WAY 73: Sell Your Unique Strengths
- WAY 74: Monkey See, Monkey Do
- WAY 75: Read Your Job Description
- WAY 76: Actions Trump Intentions
- WAY 77: Respect Trumps Everything
- WAY 78: The Person in the Mirror
- WAY 79: The HELM Principle
- WAY 80: When Two People Know
- WAY 81: Mom, Sunday School, and a Grand Jury
- WAY 82: Forgive, Forgetâand Move On
- WAY 83: Establish Listening Posts
- WAY 84: Avoid Majoring in Minors
- WAY 85: Boss, Heal Thyself
- WAY 86: Eat the Frog Early
- WAY 87: Good Made Better
- WAY 88: How Smart People Learn
- WAY 89: Chasing Symptoms
- WAY 90: Know What You Don't Know
- WAY 91: All Systems Go
- WAY 92: Zero Defections
- WAY 93: Make Them Part of the Solution
- WAY 94: Your Hall of Fame
- WAY 95: Your Wall of Shame
- WAY 96: The Oxen Principle
- WAY 97: SatisfactionâThe Kiss of Death!
- WAY 98: Good Training = Retraining
- WAY 99: Keyoka
- WAY 100: The ABCs and 1,000 Little Things
- WAY 101: Green Is Growing, Red Is Rotting
- WAY 102: The Hidden Payoff in Training
- WAY 103: What Is True Empowerment?
- WAY 104: Confront the Fear
- WAY 105: Show How Much You Care
- WAY 106: Build a Recognition Machine
- WAY 107: Fair â Equal
- WAY 108: The Magic Question
- WAY 109: The Wise Judge Principle
- WAY 110: Open Door, Open Mind
- WAY 111: Weasel Words
- WAY 112: A Family Affair
- WAY 113: Off-Track Betting
- WAY 114: Your Best Is Not Enough
- WAY 115: Fringe Benefits
- WAY 116: Annual Reviews Stink
- WAY 117: No News Isn't Good News
- WAY 118: Sorry, No Pay Today
- WAY 119: Confront, Correct, and Move On
- WAY 120: Catch Them Being Good
- WAY 121: No One Likes Criticism
- WAY 122: Get Mad
- WAY 123: Traditions
- WAY 124: The 50-25-25 Plan
- WAY 125: Old Chinese Proverb
- WAY 126: Fair Share
- WAY 127: Beware the Seniority Trap
- WAY 128: Watch Out for That Creep!
- WAY 129: Me to We
- WAY 130: Your Definition of Success
- WAY 131: Technology Requires Investment
- WAY 132: Today, Tomorrow, and the Future
- WAY 133: You're FiredâThank You
- WAY 134: Your It's-Done List
- WAY 135: Compound Interest
- About the Author