User Comments and Moderation in Digital Journalism

Disruptive Engagement

Thomas B. Ksiazek, Nina Springer

• Publisher: Routledge
• Year: 2020
• ISBN:
  9781000068566
• Edition: 1
• Topic: Languages & Linguistics
• Subtopic: Journalism
• Index: Languages & Linguistics

This book is an authoritative discussion of user comments and moderation in digital journalism, examining how user comments have disrupted the field of journalism and how a growing number of news organizations have abandoned commenting features altogether.

Making a broad argument concerning user commentary as a manifestation of user engagement and public delibe ration, User Comments and Moderation in Digital Journalism: Disruptive Engagement conceptualizes the act of commenting as interactive engagement and participation in a virtual public sphere. The book also explores the organizational policies that have the potential to disrupt – as well as improve – the quality of user discussions. Ultimately, strategies are proposed for managing and improving user comments and encouraging more productive public deliberation in digital journalism.

This engaging discussion of a key development in digital journalism is a valuable resource for academics and researchers in the areas of journalism, media and communication studies.

Table of contents

• Cover
• Half Title
• Series Page
• Title Page
• Copyright Page
• Dedication
• Table of Contents
• List of illustrations
• Acknowledgments
• 1 Early and current debates on user commentary
• 2 Comments as engagement with the news
• 3 Comments as public engagement
• 4 Anonymous commentary
• 5 Managing and improving user comments
• 6 Where do we go from here?
• Index