The term socialization refers to processes by which individuals learn to participate effectively in the social environment. Zigler and Child use the term this way:
Socialization is a broad term for the whole process by which an individual develops, through transaction with other people, his specific patterns of socially relevant behaviors and experience.
Socialization is related to the learning of social roles and the behavior associated with those roles. Accordingly, consumer socialization is the processes by which young people acquire skills, knowledge, and attitudes relevant to their functioning as consumers in the marketplace. The focus of this definition is on childhood socialization, not on all learning that takes place during this period of time. Also, the discussion is limited to marketplace transactions. It means that the focus is on consumption-relevant skills, knowledge, and attitudes. In addition, there is a distinction between skills, knowledge, and attitudes that are directly relevant to consumption behavior; and skills, knowledge, and attitudes that are indirectly relevant to consumption behavior. Directly relevant skills, knowledge, and attitudes are used for enactment of the consumer role. Some examples are skills at budgeting, pricing, knowledge of brand attitudes and shopping outlets, and attitudes toward products, brands, and salespeople. Consumer role enactment may occur during the physical act of purchasing. It also can refer to the set of physical and mental activities specifically involved in purchase decisions, talking to others about products and brands, and weighing purchase criteria. However, more importantly for many consumption behaviors are the indirectly relevant skills, knowledge, and attitudes that motivate purchases. For example, a college student who purchases a dark suit for a business interview is acting according to perceived norms and role requirements associated with job interviews. For understanding the purchase, the knowledge and attitudes concerning the interview situation norms and associated role requirements are important.
Consumer socialization research is dominated by four main theoretical approaches including cognitive development theory, social development theory, interpersonal communication theory, and learning theory. These approaches will be explained next.
Cognitive development theories
According to cognitive development theories that stem from the work of Jean Piaget, socialization is a function of qualitative changes in oneās cognitive organization between infancy and adulthood. These change stages are based on cognitive structures used by the child in perceiving and coping with the environment at different ages. Four main stages of Piagetās cognitive development theory are sensorimotor (birth to 2 years), preoperational (2 to 7 years), concrete operational (7 to 11 years), and formal operational (after 11 years). Differences of these stages are in terms of abilities and resources available to children. Between stages, consumer researchers focus on three last stages including preoperational, concrete operational, and formal operational. Childrenās symbolic thought develops in the preoperational stage but is still very focused on perceptual properties of stimuli. In the preoperational stage, children tend to be perceptually bound to the readily observable aspects of their environment. Centration (i.e. the tendency to focus on a single dimension) is another characteristic of preoperational children. In contrast, in the concrete operational stage, children can consider several dimensions of a stimulus at a time and relate those dimensions in a thoughtful and relatively abstract way. Finally, in the formal operational stage, children move to more adult-like thought patterns and are capable of even more complex thought about concrete and hypothetical objects and situations.
Among cognitive development theories, information processing theories also provide explanatory power for the types of childrenās cognitive abilities as they mature. Although there are several formulations of information processing theory, all of them focus on childrenās developing skills in the areas of acquisition, encoding, organizing, and retrieval of information. Accordingly, based on their information-processing skills, children are considered as belonging to one of three segments: strategic processors, cued processors, or limited processors. Strategic processors (age 12 and older) use a variety of strategies such as verbal labeling, rehearsal, and use of retrieval cues to guide memory search for storing and retrieving information. Cued processors (from 7 to 11 years) use a similar set of strategies to enhance information storage and retrieval, but typically need to be aided by explicit prompts or cues. In other words, they have the ability to use processing strategies but do not spontaneously produce these strategies when needed. Finally, limited processorsā (under the age of seven) processing skills are not yet fully developed or successfully utilized in learning situations. These processors often have difficulty using storage and retrieval strategies even when prompted to do so.
The cognitive development stages provide a basis for explaining the emergence of a variety of socialization outcomes. For example, childrenās ability to distinguish advertising (as a persuasive means) from television programming grows during these stages. Information processing views also explain this finding in terms of childrenās abilities to retrieve and use information.
Social development theory
Social development includes a wide variety of topics such as moral development, altruism and pro-social development, impression formation, and social perspective taking. Among these topics, social perspective taking and impression formation are the most directly relevant to consumer socialization. For example, social perspective taking ā the ability of seeing perspectives beyond oneās own ā is strongly related to purchase influence and negotiation skills. Impression formation ā the ability of making social comparisons ā can also help with understanding the social aspects of products and consumption.
Social perspective taking describes how childrenās abilities to understand different perspectives progress through a series of stages. In the egocentric stage (ages 3 to 6), children are unaware of any point of view other than their own. As they grow, in the social informational role-taking stage (ages 6 to 8), children become aware that others may have different opinions or motives because of having different information. However, they do not still consider the different perspectives on the situation as the reason for having different opinions. Thus, children in the social informational role-taking stage do not have the ability to actually think from another personās perspective. This ability surfaces in the stage of self-reflective role taking (ages 8 to 10). In this stage, children not only understand that others may have different opinions or motives but also can actually consider another personās viewpoint. The ability of simultaneously considering another personās viewpoint at the same time as oneās own emerges in the fourth stage of mutual role taking (ages 10 to 12). In the stage of social and conventional system role taking (ages 12 to 15 and older), children acquire the ability to understand another personās perspective as a member of the social group or a person who work for the social system.
Barenboim, through impression formation, provided a description of the developmental sequence that takes place from 6 to 12 years of age. Barenboim believed that children describe other people in concrete or absolute terms before the age of 6. They often mention physical appearances or overt behaviors. In Barenboimās first stage, the behavioral comparisons phase (ages 6 to 8), children do incorporate comparisons as a basis of their impressions. These comparisons continue based on concrete attributes or behaviors. In the second stage, the psychological constructs phase (ages 8 to 10), impressions are based on psychological or abstract attributes, but do not include comparisons to others. In the psychological comparisons phase (ages 11 to 12 and older), comparisons are done based on psychological or abstract attributes, and children exhibit more adult-like impressions.
Interpersonal communications theory
According to all definitions of interpersonal communications, at least two people must be involved and an object of communication must be present. Social communication theorists can be divided roughly between those who are concerned with the interactantsā cognitive orientations to events and issues in the world outside their immediate context (A-X and B-X relationships) and those who stress elements of interpersonal relationships (A-B relationships). It seems that consumer socialization proceeds more through subtle interpersonal processes than through direct and purposive consumer training in families or schools. Purposive consumer training by parents occurs infrequently and parents have only general consumer goals for their children such as teaching children about price-quality relationships. Although informal interpersonal communication processes occur in several types of social settings (e.g. with peers, siblings, or parents), the family context of interpersonal communication have the greatest influence in consumer socialization.
Family communication is the overt interactions between family members. This communication, which is concerned with participation in family consumer tasks and decisions, influences childrenās attitudes toward advertising and increases their economic motivations for consumption. Peer communication is also the overt peer-adolescent interactions and is conceptualized as encouragement or approval of certain behaviors and intentions through either spoken (reinforcement) or unspoken (modeling) messages that peers send to each other. This communication has a significant influence on attitudes toward advertising, materialistic values, and social motivations for consumption. Peers can have a significant effect on childrenās product evaluation.
Learning theory
Almost all definitions of socialization share at least one common element that is variously expressed in verb form as āacquiresā, ādevelopsā, or ātransmitsā. This element means that socialization results in a relatively permanent change in the behavior of an individual. The generic term for this relatively permanent change is ālearningā. In consumer socialization, there is not an agreement about employing learning theories because formal learning theories are different in terms of process, content, and goal.
As purposive consumer training rarely occurs in families, children may learn certain consumer skills through observation and imitation. According to Banduraās argument, such learning processes explain how material objects acquire social meaning throug...