Managing Crisis

A Positive Approach

Gerald C. Meyers, John Holusha

• Publisher: Routledge
• Year: 2018
• ISBN:
  9781351115964
• Edition: 1
• Topic: Business
• Subtopic: Business General
• Index: Business

First published in 1986. Gerald C. Meyers believes that a crisis in business – as in life – is often foreseeable. He also believes that it can be managed, offering an unprecedented opportunity for positive change in a company. If you are to succeed in business today, you must learn to manage rapid change, you must learn to manage crisis.

Meyers has developed a plan for practical crisis management. He explains the stages of a business crisis and then details nine common types, incorporating case histories from 31 instructive corporate upheavals and the comments of the executives who went through them.

Finally, the author offers ways to minimise the impact of these crises. He lists step-by-step procedures to employ in each case, and gives advice on forming a crisis management team and developing early warning systems.

Index

Abboud, Robert, 100

Abernethy, Roy, 5

Acker, C. Edward, 138-39

Adverse international events.

see also International events crisis

Agee, William M., xii-xiii, II, 36, 98-99, 145-52, 211, 225

Airline industry

Braniff, II, 35, 40, 188-92,

Continental, 30, 40, 140-42, 153-54, 155-56, 232

and deregulation, 30, 138, 141, 192

Pan American, 40, 137-40, 142, 157

TWA, 36-37, 40, 152-57

two-tier contracts in, 140

Aldens Catalogue Company, 125-26

Allied Corporation, 150

Allied-Signal, 36

Ambiguity, dealing with, 219

American Express Company, 34, 111

American Motors Corporation (AMC), 4-5, 65-67, 100-103, 164-66

and Bank of Boston, 46-47

cash shortage at, 17, 112-13

and DeLorean, 43-45

and Gremlin, 76-77

and Jeep, 17, 77, 81-83, 103, 112-13, 172, 174-76

and Lehman, 108

and oil crisis, 170

and Russian venture, 172-76

and UAW, 142-44

Anderson, Robert, 163

Anderson, Roger, 22-23, 24

Anderson, Warren, 60-63, 212

Anger and fear stage (of precrisis period), 14, 21, 25

Angermuller, Hans, 102

Angiulo family, and Bank of Boston, 48-49

Anheuser-Busch, 14, 88-89, 90, 91-92

Arkus-Duntov, Uri, 172, 173-74, 175

Arkus-Duntov, Zora, 172

Ash, Roy, 104

Atari, 10, 40, 68-72, 78

Automobile industry

crisis preparation lacking in, 217

forerunner part of market for, 78

inertia in, 76-77

internationalization of, 170-71

marketing failures in, 80-81

and oil crisis, ...

Table of contents

• Cover
• Half Title
• Title Page
• Copyright Page
• Dedication Page
• Table of Contents
• Acknowledgments
• Introduction
• One: The Argument
• Two: The Nine Forms of Crises
• Three: Dealing with Disruption
• Index