Quality has quickly become one of the most important decision-making factors for consumers. And although organizations invest considerable resources into building the right quality management systems (QMSs), in many instances, the adoption of such quality improvement tools are just not enough. Building Quality Management Systems: Selecting the Righ

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Yes, you can access Building Quality Management Systems by Luis Rocha-Lona, Jose Arturo Garza-Reyes, Vikas Kumar in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.

Information

Publisher

Productivity Press

Year

2017

ISBN

9781466565005

Edition

Topic

Business

Subtopic

Business General

Index

Business

Front Cover
Contents
Preface
Acknowledgments
About the Authors
Abbreviations
Chapter 1 - Introduction
Chapter 2 - Business Excellence Models
Chapter 3 - Process Management
Chapter 4 - Quality Management Systems and Business Processes Diagnostic
Chapter 5 - Strategic Quality Planning
Chapter 6 - Building the QMS and Business Improvement Plan by Selecting the Right Models, Methods, and Tools
Chapter 7 - QMS Implementation
Chapter 8 - QMS and Business Processes Evaluation
Chapter 9 - Beyond Quality Management Systems
Back Cover