Jane E. Klobas, Bruce Mackintosh, and Jamie Murphy
Introduction
MOOCs are more than just massive, open, online courses. The notion of the MOOC is coupled with: the strengths and limitations of the information technology platforms that make them possible; the relative merits of the providers of both platforms and courses (edX, Coursera, and others); and the value of the very idea that courses can be offered by the best teachers from the best universities, at no charge, to anyone who wishes to enroll. This chapter peels MOOCs back to their fundamentals, uncovering the anatomy of MOOC courses, platforms, and multiple levels of provider and user in the evolving MOOC market. It presents MOOCs as an educational innovation that combines and extends the capabilities of existing technologies, and draws on a range of approaches to e-learning to offer a new educational product in a new way to new markets.
We begin by dissecting the M, O, O, and C in MOOC, then flesh MOOCs out by examining them from four perspectives (as illustrated in Figure 1.1). We first consider the technical MOOC platform, which both enables and constrains what can be done in a course run as a MOOC. We then focus on MOOCs as courses, examining current practices in relation to educational theory, before sharing observations about the complexity of the provider side of the MOOC market. Finally, we consider questions about use and user acceptance of MOOCs, before closing with some conclusions about what the current status of MOOCs implies for the evolution of education and training.
FIGURE 1.1 Four perspectives on MOOCs
MOOC: Breaking Down the Acronym
The fundamental, defining aspects of MOOCs are outlined in Figure 1.2. MOOCs are courses offered online at a distance, and openâat no chargeâto any participant who wishes to enroll. The underlying technology has the capacity to accommodate many thousands (a âmassiveâ number) of participants. We consider each of these aspects of MOOCs in more detail in this section.
FIGURE 1.2 The defining characteristics of MOOCs
- M for Massive refers to the capacity of MOOCs to accommodate very large numbers of learners, well beyond the numbers that can be accommodated in classrooms or that had participated in online courses prior to the first MOOC. There is no specific number associated with âmassive.â When the term MOOC was first coined, it referred to a course of 2,200 students (Cormier, 2008; Downes, 2009). Several MOOCs have since attracted more than 150,000 registrations (Jordan, 2014).
The capacity of MOOCs to be massive reflects developments in information and communications technology (ICT) and the pedagogy of online and distance learning, as illustrated in Figure 1.3. Relevant ICT advances1 include: - â infrastructure and software services to store, index and remotely access very large amounts of digital content (e.g., YouTube, Google Books, digital libraries, cloud computing archives);
- â secure registration and identification of very large numbers of users (needed for social media); and
- â robust, reliable, and secure software and services for simultaneous access by very large numbers of users to the same Web pages and media (as occurs with social media).
MOOCs also bring together advances in online and distance learning from several branches of pedagogy and educational technology, including Web-enhanced learning, connectivism,2 learning management systems (LMS), e-learning, computer-supported collaborative learning (CSCL), open and distance learning, and computer-based education and training (CBT). The need to reach and serve a massive number of learners has consolidated these developments, and resulted in further innovation. FIGURE 1.3 Some developments that enable MOOCs to be massive
New technical issues associated with the large scale of MOOCs are being resolved as they arise (Hunt & Mares, 2013; Martin & Gil, 2013), so MOOC technology appears to be scalable to meet demand. The technical capacity for massive enrolments, combined with an openness to acceptance of all learners who register for a MOOC (see O for Open, below) also has significant implications for MOOC pedagogy, which we discuss in a separate section. - O for Open has several different interpretations in the MOOC arena. The most common are outlined in Table 1.1.
Two other types of openness appear to be emerging along with MOOCs, according to a White Paper prepared by the UK Centre for Educational Technology, Interoperability and Standards (CETIS). These are open assessment, in which the learner chooses whether or not to have their work assessed, replacing the existing institutional monopoly on formal assessment with âon-demand accreditation,â and open curriculum, in which the learner creates their own curriculum by selecting courses from those available (Yuan & Powell, 2013). - O for Online defines MOOCs as online courses, regardless of their relationship to classroom-based courses and activities. The first course to be described as a MOOC, Connectivism and Connective Knowledge (CCK08), was an online open learning course offered (at a distance) in 2008 by George Siemens and Stephen Downes at the University of Manitoba in Canada. Of the 2,200 participants, only 24 were enrolled for university credit (Downes, 2009). Many MOOCs still have a classroom analog. Some, but not all, of these courses are offered simultaneously to both enrolled and non-enrolled participants.
Whether the MOOC is held simultaneously with its classroom analog or not, most online participation is asynchronous: learners choose their own time to access content and follow course activities rather than attend online, âliveâ lectures and meetings. The places and times at which segments of a MOOC are offered affect the types of learning activity and technology that can be used. Table 1.2 illustrates a range of possibilities, with observations from current MOOC practice.
Because they are online and open, MOOCs can be used as open educational resources (OERs) for classroom-based courses. A MOOC can be embedded in a traditional classroom-based course to transform it into a blended learning course; part of the learning takes place online, in the MOOC, and part face-to-face in the classroom. A specific adaptation of this model is a âflipped classroomâ (Baker, 2000; Fisher, 2012; Forsey, Low, & Glance, 2013), in which students study by MOOC at home and classroom sessions are used to deal with issues and difficulties that arise from the âhomework.â Regardless of the approach used, the MOOC itself remains online. TABLE 1.1 Some definitions of âopenâ in the MOOCs arena, and their use
TABLE 1.2 Possible variations in learning activities and technologies, by place and time of MOOC participation
- C for Course reminds us that the foundation of MOOCs, whether considered in terms of the merits of different providers and platforms, strategies, or business models, is still a course, i.e., a systematic sequence of learning activities. Courses need to be designed, developed, run, evaluated, and revised, and the effort involved in these tasks is considerableâparticularly when they are open to massive numbers of learners of diverse abilities and backgrounds, and offered online. A distinction is made between cMOOCs (connectivist MOOCs3), and MOOCs that adopt a different pedagogy, particularly the content delivery style synonymous with courses offered by large aggregators such as Coursera and edX, known as âxMOOCsâ (Siemens, 2012). Mounting a MOOC can involve substantial cost and a large and highly skilled team (Edinburgh University MOOC Teams, 2013; Head, 2013; Parr, 2013).
The MOOC Platform
The term âMOOC platformâ is used almost exclusively to describe xMOOC software environments that assist MOOC designers, developers, and course writers to build courses, instructors to deliver courses, and students to participate in courses. We concentrate on xMOOC environments in the first part of this section. cMOOCs incorporate a wide variety of software in a network of connections that is unique to each course, as we discuss at the end of this section.
In its simplest sense, a MOOC platform is the software that runs the MOOC. The software sits on hardware, and enables interactions with the Internet and the servers that store course materials and information about learners and their progress.
Both proprietary and open source MOOC platforms exist. The most well-known proprietary platforms are those developed by the MOOC providers, Coursera and Udacity. Open source MOOC platforms include Googleâs Course Builder, which is being incorporated into Open edX, and OpenMOOC, supported by UNED (Universidad Nacional de EducaciĂłn a Distancia), a Spanish university with long experience in open distance learning, and the CSEV (Centro Superior para la Enseñanza Virtual) foundation for online education, also in Spain.
MOOC platforms typically offer:
- identity access management (IAM) or seamless interface to institutional IAM systems, for management of MOOC access;
- a content management system or a set of services that identify and manage or point to learning resources in different locations and different formats;
- a quiz generator or seamless interface to a set of quiz and learning activity generators;
- a bulletin board service, blog, or seamless interface to an external blogging service;
- a discussion forum or seamless interface to an environment that permits discussion or questions and answers;
- a wiki or seamless interface to an external wiki (less common than bulletin boards and forums);
- services that provide links to the World Wide Web and the wider Internet;
- a course development environment or a seamless interface to such an environment;
- the teacher interface to the course;
- the learner interface to the course;
- services that identify and deliver learning resources and utilities to the learner when required;
- administrative tools for reporting and enabling âlearning analyticsâ (detailed analysis of data concerning user access and progress while using the platform).
Table 1.3 lists some xMOOC platform tools by the online learning system or resource in which MOOC users might first have encountered them.
MOOC learning resources are generally developed or sourced from outside the MOOC platform. A variety of audio and video recording and editing, lecture capture, and other multimedia tools is used to produce the media.
Open source initiatives touch on MOOC platforms in several ways. In addition to open source MOOC platforms, open source content management and e-learning systems are being used to build MOOC platforms. A robust example is the Open2Study platform (Open Universities Australia), which is based on open source systemsâthe Drupal content management system, and the Moodle e-learning and learning management systemâand uses Amazonâs hosting services and tools (Hunt & Mares, 2013).
TABLE 1.3 Examples of xMOOC platform tools encountered in other online learning systems
Most MOOC platform interfaces are available only in English and little has been done specifically to address access by learners with physical or cognitive impairment. Open source initiatives are addressing language issues, e.g. Miriada X is a fully Spanish and Portuguese MOOC based on OpenMOOC. Several initiatives exist in China to translate or subtitle Coursera courses, but at the time of writing, not the platf...