The End of Shops
eBook - ePub

The End of Shops

Social Buying and the Battle for the Customer

  1. 210 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

The End of Shops

Social Buying and the Battle for the Customer

Book details
Table of contents
Citations

About This Book

Shops are facing tough times: recession, local legislation, parking problems, competition from the internet and the strong position of suppliers. Buying on the Internet 24/7 has become a real alternative to the local shop with its rigid opening hours and limited choice. So is there still a future for the traditional retailer? What are the latest developments in this environment and how can these be translated into significant business models? Cor Molenaar analyses the struggle and the risks to describe the opportunities and potential for the retail trade to turn the tide. He looks at the new buying behaviour of consumers (the new shopping), the evolution of retail (how it used to be, how it is now and what it has to become) and shows what the future for the shop will actually look like. Shops need to change, to reassess their unique customer appeal and work in new ways with suppliers and customers if they are to survive. Online retailing is often seen as the panacea, but is that really the case? The internet will undergo many changes, too. Many e-retailers will disappear or end up surviving on the margin of the mainstream. Only the most canny suppliers and webshops, those that can make best use of the opportunities offered by the Internet will survive.

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Information

Publisher
Routledge
Year
2016
ISBN
9781317034117
Edition
1
Topic
Business
Subtopic
E-Commerce
Index
Business

Table of contents

  1. Cover Page
  2. Half Title page
  3. Dedication
  4. Title Page
  5. Copyright Page
  6. Contents
  7. Figures
  8. About the Author
  9. The Battle of the Shop: Fighting at Various Fronts to Survive!
  10. The Change
  11. Introduction
  12. 1 The End of Shops? Why It Is No Longer Necessary to Go to a Shop!
  13. 2 The New Buying Behaviour: The Consumer of Today
  14. 3 Is There Still a Future for Shops? The Battle Has Commenced, with Suppliers, Customers and the Internet
  15. 4 Webshops: The Future for Retail? The Grass Is Always Greener on the Other Side
  16. 5 Technology and Retail: In Times of Change You Have to Get to Know Your Customers
  17. 6 New Concepts, New Opportunities: You Can't Change the Past, but You Can Change the Future!
  18. 7 The End of Shops? A Fable or Reality?1
  19. Research on Retailing and Web Retailing
  20. Conclusion: Fundamental Changes Needed for Retailing
  21. Afterword: Save the Shops – Ten Ways to Attract Customers
  22. Index