Human Capital Management Standards

A Complete Guide

Wilson Wong, Valerie Anderson, Heather Bond

• Publisher: Kogan Page
• Year: 2019
• Print ISBN: 9780749484347
• eBook ISBN: 9780749484354
• Edition: 1
• Topic: Business
• Subtopic: Human Resource Management
• Index: Business

Human Capital Management Standards is a comprehensive guide to the BSI and ISO frameworks for people management. Providing internationally agreed definitions and best practice guidance, it offers a foundation for sustainable people management and development practices in organizations. Covering everything from organizational governance, workforce planning, diversity and inclusion to learning and development, this book explores the key areas of people management throughout the employment life cycle, from initial hire to the time people move on from the organization. There is also coverage of additional business standards such as those related to occupational health and safety as well as the implications of implementing standards in a globalized and interconnected organizational context.

Human Capital Management Standards will allow people professionals and managers in organizations of all sizes and types to develop and implement effective people policies and processes based on robust research to create a supportive organizational environment for a more productive workforce. This book also includes essential coverage of the standards assessment process and tips and advice on how to achieve successful accreditation. With case studies from organizations that have made HR interventions based on these standards and a glossary to explain the language of standards, this is an indispensable guide for HR professionals, managers and standards specialists in all organizations.

Index

Advisory, Conciliation and Arbitration Service (ACAS) 46, 142, 236

Anderson, V 3, 5, 239, 249

Armstrong, M 18

artificial intelligence 10, 134, 215, 216, 217, 222, 224–27, 255, 263, 278, 282

chatbots 280

company principles and Asilomar Principles for ethical 264

ISO and governance of its use by organizations 264

issues in 264

prediction that by 2022 one in five workers will have AI as co-worker 280

projects 264

robots/robotics see subject entry and Asimov, I

Asimov, I 283–84

and the Three Laws of Robotics 283–84

assessment and accreditation 229–53

the assessment journey 233–45

changing approach to advisory and assessment services 235–36 see also Mulvie, A

concepts of good practice, best practice and excellence 236–38

nature of evidence – how to prepare this 243–44

outcomes of the assessment process 244–45

possible resource implications of assessment and assessors’ expertise 240–42

principles underpinning the formal assessment process 233–35

roles of the different stakeholders involved 242–43

stages involved in the assessment process 238–40

introduction to 229–30

role of certification and accreditation (and) 250–51

United Kingdom Accreditation Service (UKAS) 250–51

why organizations seek certification and accreditation 251

some key human capital standards 245–48

BS 76000 246–47

BS 76005 247

PD 76006 247–48

strategic implications of formal assessment activities 248–50

the role of technology in the conduct of assessments 249–50

traditional and emerging roles within assessment 249 see also Anderson, V

Association of Talent Acquisition Professionals (ATAP) 107–08

Barney, J B 19

Baron, A 18

Bastogi 17

Beach, M 17

Becker, G S 17, 111

Belt-and-Road infrastructure project linking Asia to Europe and Africa 277

Boudreau, J W 6

Bourne, M 245

Brexit 236, 262, 274, 275

British Standards Institution (BSI) 165 see also BS/BS ISO standards

OH&S Standards Committee: guidance standards 168

Brunsson, N 4

BS/BS ISO standards

BS 45002-0 (general guide) 168

BS 45002-1, BS 45002-2, BS 45002-3 topic-specific guides 168

BS 76000:2015 Human Resource – Valuing people – Management Systems – Requirements and Guidance 6, 189, 237, 244, 246–47

assessors 242

principles underpinning 273

BS 76005:2017 Valuing People Through Diversity and Inclusion 138, 14...

Table of contents

• Cover
• PRAISE FOR HUMAN CAPITAL MANAGEMENT STANDARDS
• Title Page
• Copyright
• Contents
• List of figures and tables
• Contributors
• Foreword
• Introduction
• Key terms
• Business excellence, standards and standardization
• Standards and standardization for people management and development
• The life-cycle model of HCMD
• Overview of the chapters
• Summary
• References and further resources
• 01 Governance, human capital and culture: the role of standards and standardization
• Introduction
• Key terms
• Value and HCM
• Good governance: protecting and enhancing value
• Culture and trust: is measurement possible?
• Measuring the immeasurable: the investor view
• Summary
• References and further resources
• 02 It's all a matter of standards
• Introduction
• Key terms
• Standards that matter to HCMD
• Standards matters – the development process
• Matters of principle or compliance
• Matters of value and the value of standards to organizations
• Summary
• References and further resources
• 03 Workforce planning
• Introduction
• Key terms
• Standards discussed
• Understanding workforce planning
• Embedding workforce planning into organizational strategy and direction
• From good practice in workforce planning to workforce design
• Summary
• References and further resources
• 04 Recruitment
• Introduction
• Key terms
• Existing standards
• The nature and importance of recruitment
• The recruitment process
• Outcomes, measurement, and analysis
• The changing landscape of recruitment
• Summary
• References and further resources
• 05 Learning and development
• Introduction
• Key terms
• Learning and development in existing standards
• Learning and development: context and practice
• Individual learning
• Team learning
• Organization-wide learning and organizational learning
• The role of technology in learning and development
• Summary
• References and further resources
• 06 Diversity and inclusion
• Introduction
• Key terms
• Acknowledgements
• Existing standards
• Employment experiences of exclusion and discrimination
• Embedding D&I in organizational practices
• Opportunities and challenges of adopting the D&I standard
• Monitoring, evaluation and improvement
• Summary
• References and further resources
• 07 Occupational health and safety management
• Introduction
• Key terms
• Background to the development of ISO 45001
• About ISO 45001
• The PDCA cycle of OH&S management in ISO 45001
• Summary
• References and further resources
• 08 Moving on from the organization
• Introduction
• Key terms
• Existing standards
• Human governance and employee regulation
• Standards, regulation and good practice
• The challenges and opportunities of moving on
• Evaluating governance and standards for moving on
• Summary
• References and further resources
• 09 Cross-national, cross-sectoral and cross-functional issues
• Introduction
• Key terms
• Standards discussed
• Contemporary human capital issues
• Industry 4.0 and AI
• Summary
• References and further resources
• 10 Assessment and accreditation
• Introduction
• Key terms
• The assessment journey
• Some key human capital standards
• The strategic implications of formal assessment activities
• The role of certification and accreditation
• Summary
• References and further resources
• 11 The future of standards affecting human capital management and development
• Introduction
• Key terms
• The future of work
• Externalities
• The challenges and opportunities of standards
• Summary
• References and further resources
• Appendix
• Appendix
• Index