Organizational Management

Approaches and Solutions

Peter Stokes, Neil Moore, Simon M Smith, Caroline Rowland, Peter Scott, Peter Stokes, Neil Moore, Simon M Smith, Caroline Rowland, Peter Scott

• Publisher: Kogan Page
• Year: 2016
• Print ISBN:
  9780749468361
• Edition: 1
• eBook ISBN:
  9780749468378
• Topic: Business
• Subtopic: Business Strategy
• Index: Business

Organizational Management is ideal for readers who need to understand modern organizations. This book enables students to understand the key issues of organizational behaviour and how to take a critical approach when planning, leading and engaging a workforce and its resources. The book provides fresh perspectives on known models and critical theories on leadership, teams, performance management, employee engagement and change. The authors also offer the reader innovative approaches to leading-edge issues such as trust, internet use, generational trends, the use of the arts in organizations and leadership from a systemic perspective.

Organizational Management draws on examples from the authors' international work across a range of business and industrial sectors, both public and private, and is supplemented by activities, revision questions, recommend reading and online resources to deepen learning. Rapid technological advances, constantly changing global environments and new kinds of workforce cultures mean that organizations are constantly being challenged. This book equips the reader with the ability to navigate this turbulent environment through both established and novel forms of organizational management.

Online supporting resources for this book include summaries, diagrams and case study scenarios to help readers easily understand theories and contextualize experiences in the workplace

Index

Note: The index is arranged in alphabetical, word-by-word order. The prefix ‘Mc’ and numbers in headings are filed as spelt out in full. Acronyms are filed as written. Page numbers in italics indicate a Figure or Table.

ability 124, 125, 129, 134

ABIP model 125, 134, 135

accounting metrics 38

action-centred leadership 72

Adair, J 72

Adaptive

behaviour 97

impact (change) 260, 261

aesthetic distancing 193, 204–06, 212, 214

age, and internet usage 168–72

agile leadership 91, 92

all-channel configuration 146, 147–48

Amazon 6, 14, 15, 223, 258

ambassadors 107, 110

apologies 128–29

application forms 19

appraisals 84–86, 88, 89, 92

art of management 199

arts pedagogy 191–218

audits 39, 46

authority-compliance management 9, 16

autonomy

worker 62–63

see also independence

Baby Boomers 167, 168, 170, 171, 175, 177, 178

balanced scorecard 80–83

banking crisis (2008) 23, 239

Barclays Bank 230–31

Bass, B 72

beha...

Table of contents

• Cover
• Dedication
• Title Page
• Contents
• About the editors and contributors
• Acknowledgements
• Introduction
• 01    Management and organization: The 21st-century global and international context
• Simon M Smith
• 02    Historical and contemporary contexts: The representation and character of ‘modern’ organizations
• Peter Stokes
• 03    Using critical management approaches in managing people and organizations
• Peter Stokes
• 04    Leadership and management: The challenge of performance
• Caroline Rowland
• 05    Employee engagement through effective communications
• Terry Smith
• 06    Leadership and trust – how to build a trustworthy company: The importance of communication
• Martin Mathews and Katalin Illes
• 07    Effective team-working in contemporary organizations
• Neil Moore
• 08    Managing internet user behaviour within organizations: Inter- and intra-generational trends
• Jessica Lichy
• 09    Arts pedagogy in management development
• Anne Pässilä and Allan Owens
• 10    Viewing leadership from a systemic perspective
• William Tate
• 11    Leading and managing people through change and resistance to change
• Neil Moore
• Conclusion
• Index
• Copyright