Business Welsh: A User's Manual

Robert Dery

• Publisher: Routledge
• Year: 2002
• ISBN:
  9781134792641
• Edition: 1
• Topic: Languages & Linguistics
• Subtopic: Languages
• Index: Languages & Linguistics

Business Welsh is a reference volume for native speakers and second language learners who wish to use Welsh in a business or professional environment.
This book comprises a wide range of sample situations in English and Welsh which can be adapted to meet the specific requirements of the user.
Business Welsh is:
* fully bilingual
* covers 45 business situations
* comprises letters, faxes, adverts and other essential business documents
From letters of complaint to job applications, Business Welsh is the essential handbook for using Welsh in a professional environment.

1
Ymholi

(a) Am gynnyrch

Kencibi Cyf.

48 / 52 Heol Victoria
Llantrisant
Morgannwg Ganol
Tel. [phone]
6 Mai 199-

Montis
Heol Albion
Tredegar

Annwyl Syr/Fadam

CYF: PEIRIANT CYNHYRCHU A PHACIO FFYN DANNEDD

Fe gynrychiolwn ddosbarthwr bwydydd a defnyddiau perthnasol mawr yn Kenya.

Fe ddaethom o hyd i'ch enw yn Kompass o dan gategori darparwyr peirianwaith cynhyrchu ffyn dannedd. Ein hangen presennol yw peiriant arbennig i wneud a phacio ffyn dannedd. Os ydych yn cynhyrchu'r fath gyfarpar neu os gellwch ei gyflenwi, buasem yn falch o dderbyn eich pris cynharaf CIF Mombasa, prisiau am y peiriant hwn a'i gyfarpar yngh.d ag amser trosgludo.

Fe fuasem hefyd yn falch o gael pris am osod y peiriant hwn yn ffatri Ususu yn Mombasa.

Fe edrychwn ymlaen at dderbyn eich ymateb cynharaf.

Yr eiddoch yn gywir

(b) Services offered (e-mail)

5 November 199-

To: cbs % uk.ac. aberystwyth: Dr. Gwyn Powell

Subj: Services offered

Dear Dr Powell I represent a new company specializing in software packages for minority languages. LinguaCom is gaining a good reputation for its flexible service, which meets the exact needs of its customers. We have developed spell-check programs, language courses for adults and linguistic analysis packages.

If you are interested in our products, I can be contacted for more information through my e-mail address.

Yours faithfully
Gareth Jenkins
http://[email protected]./

(b) Cynnig gwasanaethau (e-mail)

5 November 199-

To: cbs % uk.ac.aberystwyth: Dr. Gwyn Powell

Subj: Cynnig gwasanaeth

Annwyl Dr. Powell

Cynrychioli cwmni newydd yr wyf i sy'n arbenigo mewn pecynnau meddalwedd ar gyfer ieithoedd lleiafrifol. Y mae LinguaCom yn ennill enw da am ei wasanaeth hyblyg sy'n delio ag anghenion cymwys ei gwsmeriaid. Yr ydym wedi datblygu rhaglenni siecio sillafu, cyrsiau iaith i oedolion, a phecynnau dadansoddi ieithoedd.

Os oes gennych ddiddordeb yn ein nwyddau, gellir cysylltu â fi am ragor o fanylion trwy fy nghyfeiriad e-mail.

Yr eiddoch yn gywir
Gareth Jenkins
http://[email protected]./

(c) Prices

Clean Tech
Nelson Road
Newport
Gwent
Tel: [phone]
Fax: [phone]
January 199-

Bandani Detergents Ltd
26 Marlin Court
Pontypridd
Mid Glamorgan

Dear Sir/Madam

RE: QUOTATION RM534/16 JAN 199-/TOILET CLEANSER

On 16 January we received a quotation from your company for the supply of 4,000 litres of industrial toilet cleanser and disinfectant. We were unable to justify ordering this at the time, because we had sufficient stocks from our previous order at the end of last year.

We would now like to enquire if the prices quoted at the time are still valid for this commodity.

If you are unequivocably able to confirm that this is the case, please take this letter as an order for a further 10,000 litres. If there has been any price increase, please fax this to us or phone the undersigned to enable us to proceed and agree a price in due course.

Yours faithfully

(c) Am brisiau

Clean Tech
Heol Nelson
Casnewydd
Gwent
Tel: [phone]
Ffacs: 01633 401327
20 lonawr 199-

Bandani Detergents Cyf.
26 Cwrt Marlin
Pontypridd
Morgannwg
Ganol

Annwyl Syr/Fadam

CYF: PRIS RM534 / 16EG ION 199- / GLANIADUR TOILEDAU

Ar yr 16eg o lonawr derbyniwyd pris oddi wrth eich cwmni am gyflenwi 4,000 litr o laniadur toiledau a diheintydd diwydiannol. Ni fu modd i ni gyfiawnhau archebu hwn ar y pryd, gan fod gennym stociau digonol ar ôl ein harcheb flaenorol.

Hoffem holi nawr a ydy'r prisiau a roddwyd ar y pryd yn dal am y nwyddau hyn.

Os gellwch gadarnhau hyn heb os nac onibai, cymerer y llythyr hwn yn archeb am 10,000 litr ychwanegol. Os yw'r pris wedi cynyddu, a wnewch ffacsio hwn atom neu ffonio'r enw isod er mwyn i ni fynd ymlaen a chytuno ar bris yn ei bryd.

Yr eiddoch yn gywir

(d) Asking for a quote

Office Agency
20 East Street
Carmarthen
Dyfed
19 December 199-

Sales Manager
OFFICE 2000
89-91 Scott Road
Llanelli
Dyfed

Dear Sir/Madam

RE: LASER PHOTOCOPIER PR3000

We have been in correspondence with your company over the last six months and have in that time received a number of different quotations fora variety of models of the industrial laser photocopying machines produced by your company. We have decided that the most suitable machine for our requirements is the PR3000.

We note, however, that your price of £4,000 was for one machine only. We are keen to purchase 20 printers of this particular model and we would like to know what your discount is on an order of this magnitude.

We are also keen to know the delivery time for this equipment. If it were possible to deliver the printers in two separate batches of 10 each, we would require the first delivery in three months' time and the second some two months after that, when our new office in Aberystwyth is completed.

Yours faithfully

(d) Gofyn am bris

Asiantaeth Swyddfeydd
20 Heol y Dwyrain
Caerfyrddin
Dyfed
19 Rhagfyr 199-

Rheolwr Gwerthu
OFFICE 2000
89–91 Heol Scott
Llanelli
Dyfed

Annwyl Syr/Fadam

CYF: LLUNGOPÏWR LASER PR3000

Buom yn ysgrifennu â'ch cwmni dros y chwe mis diwethaf ac yr ydym wedi derbyn yn y cyfnod hwnnw nifer o brisiau gwahanol am fodeli gwahanol o'r peiriannau llungopïo laser diwydiannol a gynhyrchir gan eich cwmni. Yr ydym wedi penderfynu mai'r PR3000 yw'r peiriant mwyaf addas i'n dibenion.

Fe nodwn, er hynny, mai am un peiriant yn unig yr oedd eich pris o £4,000. Yr ydym yn awyddus i brynu 20 copïwr o'r model neilltuol hwn ac hoffem wybod beth yw'ch disgownt ar archeb o'r maint hwn.

Yr ydym hefyd yn awyddus i gael yr amser trosglwyddo ar gyfer y cyfarpar hwn. Pe bai modd trosglwyddo'r copiwyr mewn dwy ran o ddeg yr un, byddai angen y trosglwyddiad cyntaf mewn tri mis a'r ail un ryw ddau fis wedyn, pan fydd ein swyddfa newydd yn Aberystwyth wedi' i chwblhau.

2
Submission of a quote and estimate

T J Morgan and Son
Agricultural Merchants
2 High Street
Llanchwyn
Dyfed
SA30 4SL
Tel: [phone]
Fax: [phone]
10 August 199-

Mrs E Thomas
Pant y Drain
Llanchwyn

Dear Mrs Thomas

Thank you for your letter of 4 August enquiring about sheep-dip prices. We can provide enough for your flock for a season, for £300 plus free delivery. I hope this price will be to your satisfaction. If you wish to discuss any further details, please feel free to call in at any time.

Yours sincerely
T J Morgan Manager

2
Cyflwyno pris ac amcangyfrif

T J Morgan a'i fab

Masnachwyr Amaethyddol

2 Heol Fawr

Llanchwyn

Dyfed

SA30 4SL

Tel: [phone]

Ffacs: 01560 387324

10 Awst 199

Mrs E Thomas

Pant y Drain

Llanchwyn

Annwyl Mrs Thomas

Diolch am eich llythyr dyddiedig y 4ydd o Awst yn holi am brisiau defnydd golchi defaid. Fe allwn ni ddarparu digonedd i'ch praidd am dymor am £300 a throsglwyddir am ddim. Gobeithio y bydd hyn yn foddhaol i chi. Os ydych eisiau trafod manylion pellach, y mae croeso i chi alw i mewn unrhyw bryd.

Yn gywir
T J Morgan
Rheolwr

Table of contents

• Cover Page
• Title Page
• Copyright Page
• In the same series
• Introduction
• Acknowledgements
• Business Welsh
• 1 Ymholi
• 2 Submission of a quote and estimate
• 2 Cyflwyno pris ac amcangyfrif
• 3 Placing an order
• 3 Rhoi archeb
• 4 Cancellation of an order
• 4 Canslo archeb
• 5 Payment of invoices
• 5 Talu anfoneb
• 6 Overdue account
• 6 Cyfrif gorddyledus
• 7 Job application
• 7 Cais am swydd
• 8 Asking for further details and application form
• 8 Gofyn am fanylion pellach a ffurflen gais
• 9 Curriculum Vitae
• 9 Curriculum Vitae
• 10 Requesting a reference for an applicant
• 10 Gofyn am eirda am ymgeisydd
• 11 Providing a positive reference
• 11 Rhoi geirda cadarnhaol
• 12 Regretting that a reference cannot be supplied
• 12 Ymddiheuro na ellir rhoi geirda
• 13 Letter of acceptance
• 13 Llythyr derbyn
• 14 Requesting delivery information
• 14 Gofyn am wybodaeth drosglwyddo
• 15 Advising of delay in delivery (telex)
• 15 Rhoi gwybod am oedi trosglwyddo (telecs).1
• 16 Reservations
• 16 Bwcio
• 17 Insurance
• 17 Yswiriant
• 18 Considering legal action
• 18 Ystyried gweithred gyfreithiol
• 19 Complaint about damage to goods
• 19 Cwyn am ddifrod nwyddau
• 20 Complaints procedure
• 20 Dull cwyno
• 21 Informing customers of improved product range
• 21 Rhoi gwybod i gwsmer am amrywiaeth well o gynhyrchion
• 22 Informing customers that the company has been taken over
• 22 Rhoi gwybod i gwsmer bod y cwmni wedi'i brynu
• 23 Requesting information about opening a business account
• 23 Gofyn am wybodaeth yngln ag agor cyfrif busnes
• 24 Requesting information about opening a personal bank account
• 24 Gofyn am wybodaeth yngln ag agor cyfrif banc personol
• 25 Bank's letter to a customer
• 25 Llythyr banc i gwsmer
• 26 Letter concerning an overdrawn account
• 26 Llythyr yngl.n â chyfrif mewn dyled
• 27 Reply to request for information – Post Office
• 27 Ateb cais am wybodaeth – Swyddfa Bost
• 28 Enquiring about regulations for purchase of property abroad (memo)
• 28 Ymholi am reolau yngl.n â phrynu eiddo tramor (memo)
• 29 Informing staff of new guidelines re.ordering stock (memo)
• 29 Rhoi gwybod i staff am ganllawiau newydd yngl.n ag archebu stoc (memo)
• 30 Requesting details from estate agent on office space available for rent
• 30 Gofyn am fanylion oddi wrth arwerthwr am le swyddfa addas i'w rentu
• 31 Reporting to a client on availability of a particular property (fax)
• 31 Rhoi gwybod i gleient am argaeledd eiddo neilltuol (ffacs)
• 32 Circulating companies with data on computer hardware for sale
• 33 Complaining about inadequacy of electronic equipment
• 33 Cwyno bod cyfarpar electronig yn annigonol