1
Introduction
Oasis at Loch Lomond in Scotland
Cliff Richard in the musical ‘Heathcliff’
Glastonbury Festival (Somerset)
The Edinburgh International Festival
‘Jazz and blues: that’s what makes Chicago’
‘Seaside Special’ at Cromer (Norfolk)
‘Greece: the longest running theatrical event’
Wagner’s Ring Cycle at Adelaide (Australia) in 1998
The Righteous Brothers at Bally’s casino, Atlantic City (New Jersey)
Tina Turner’s European tour in 2000
‘Fiesta fun at Gloria’s Ranch’
All of these have a tourism connection: the concert by Oasis attracted an audience of 80,000. A fan of Cliff Richard travelled from Perth in Australia to London to see him perform and 90,000 people attended Glastonbury (1997) to hear performances by the likes of Van Morrison and New Order. A new 450-seat theatre (1998) nicknamed Madonna’s Bra will, it is hoped, revive Ilfracombe’s tourist trade. Over 40 per cent of those attending the Edinburgh International Festival are from outside Scotland. The descriptions of Chicago and Greece are promotional slogans to encourage international visitors to the two places. ‘Seaside Special’ is a traditional end-of-pier variety show at an English seaside town and the Righteous Brothers appear in a US seaside town that now draws most of its visitors for gaming purposes. For the first performances of the Ring Cycle in Australia, over half of the persons attending were from outside the state of South Australia. Inclusive packages of transport, accommodation and show tickets are offered to attract people from the UK to travel to see Tina Turner perform in Paris or Cologne. The ‘Fiesta fun’ refers to a ‘special night out’ of dressage exhibitions by horses and a ‘colourful flamenco show’ provided for sun and beach holidaymakers in Spain.
These examples illustrate a relationship between the arts and entertainment on the one hand and tourism on the other. They illustrate, in particular, two aspects of the relationship (see Chapter 4 for further discussion):
Some arts and entertainment have the ability to draw audiences from a great distance, distances so great that some stay away from home overnight. Audiences who are attracted to a place by the arts may be termed ‘arts-core’ (see
Table 1.1).
Table 1.1 Initial definitions
Visitors: non-local residents who are either day visitors or staying visitors (tourists) Tourists: people who travel and stay away from home overnight Arts: performing arts and entertainment (a more popular form of the performing arts) performed in theatres, concert halls, arenas, etc. Arts-related tourism: any tourism that includes a visit to the arts (regardless of initial interest, etc.) Arts-core tourists: who travel in order to see the arts Arts-peripheral tourists: who travel for some non-arts purpose but who also see the arts Culture-core tourists: who travel in order to visit cultural attractions Culture-peripheral tourists: who travel for some non-culture purpose but who also visit cultural attractions Seaside resort: a coastal town, the prime function of which is as a holiday destination. This is different from the US usage of the term ‘resort’ which refers to a purpose-built holiday complex similar to a large hotel rather than a town Tourist board: an organization, usually with government involvement, which has the role of promoting a town, region, state or country as a tourist destination. Also known as a visitor bureau, convention and visitor bureau, tourist authority, tourism commission, etc. Arts and entertainment may not be an attraction in their own right but are seen and listened to by people who are away from home for other purposes. These will include people away on holiday at a beach destination or in a city or people on business or conference trips. These audiences may be termed ‘arts-peripheral’.
Such members of the audience are ‘tourists’ (see Figure 1.1). Some of the audiences at performances will be local residents, others are non-local and will have had to travel some distance but have not stayed overnight and are ‘day visitors’. The non-locals who have stayed overnight are conventionally termed ‘tourists’ (see Table 1.1 and see also Chapter 3 for further discussion of these terms). The distinguishing features of the tourist are travel and overnight stay. The word ‘tourist’ is often used interchangeably with ‘visitor’ but there are two types of visitor – those who stay overnight (the tourist) and those who do not (day-visitor or excursionist). The word ‘visitor’ is commonly used by many people and in this book it usually refers to the tourist. It is tourists, their activities and the organizations which seek to attract them that are the subject of this book.
Figure 1.1 Tourism and the arts
Tourism usually refers to people on holiday but it also, confusingly, refers to travel and stay away from home for business reasons or to visit friends or in order to see a specific concert or play (without being on holiday) (see Figure 1.1). There is further discussion of this in Chapters 3 and 4.
The other focus of this book, apart from tourism, is of course the arts and, in particular, live performances of the performing arts. It is concerned with performances before an audience of music, plays, opera, dance and the like in places such as theatres, concert halls, arts centres and arenas. What is meant by ‘the arts’ and by ‘entertainment’ is discussed further in Chapter 2.
There is a great deal of current discussion about attracting tourists, especially in the holiday sense, to arts audiences with a particular emphasis on foreign tourists. Associated with that, though to a lesser extent, is the issue of the arts and domestic tourists. These perspectives are probably of greatest significance to tourist boards (see Table 1.1) and the tourist industry in a strategy to determine new tourism opportunities. The range of attractions for tourists is considerable and the arts is but one of those (see Figure 1.1). The approach is to develop and encourage arts that are part of the tourist (usually holiday) experience or to develop promotional strategies that will appeal to that market.
In the arts world there may be little concern about whether audiences are tourists or holidaymakers. There may, though, be a desire to extend the catchment area for audiences. The tourist market may be only one of several they choose to explore and exploit in order to catch the more ‘distant’ market. The approach will be to develop and encourage arts that will appeal to a wide geographical area (perhaps by being distinctive) and to have promotional strategies that will reach such a wide audience. Some may, if considered appropriate, be more deliberately aimed to appeal to tourist and holiday audiences. There is further discussion of this in Chapter 6.
The perspective in this book is derived from cultural tourism rather than from the arts. Much of this book will focus on tourists and those who are on holiday. This reflects current discussion. It will, however, also assist in illuminating issues that arise for arts managers in attempting to widen their catchment area. There is consideration of the arts perspective throughout the book and especially in Chapters 6 and 9.
For those who manage arts organizations, such as theatres, events arenas or concert halls, there is a particular interest in examining this segment of the audience. It is often represented as being an additional market to target in order to increase audiences and revenue. It is widely considered to be a growing market as more people are apparently seeking an arts related tourist trip, and to be a worthwhile market to capture because of the potential spending power of such tourists. In these circumstances a study of this specific market segment is appropriate. It will draw the attention of arts managers to the opportunities and hazards involved in seeking to include tourists in the audiences and enable them to develop appropriate managerial strategies and policies.
Culture and tourism
It is possible to ident...