Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children
eBook - ePub

Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children

  1. 424 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children

Book details
Table of contents
Citations

About This Book

Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children provides an independent examination of developments in Enterprise Resource Planning for Information.

Major companies, research firms, and vendors are offering Enterprise Resource Planning for Information Technology, which they label as ERP for IT, IT Resource Planning and related terms.

This book presents on-the-ground coverage of enabling IT governance in architectural detail, which can be used to define a strategy for immediate execution. It fills the gap between high-level guidance on IT governance and detailed discussions about specific vendor technologies. It provides a unique value chain approach to integrating the COBIT, ITIL, and CMM frameworks into a coherent, unified whole. It presents a field-tested, detailed conceptual information model with definitions and usage scenarios, mapped to both process and system architectures.

This book is recommended for practitioners and managers engaged in IT support in large companies, particularly those who are information architects, enterprise architects, senior software engineers, program/project managers, and IT managers/directors.

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Yes, you can access Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children by Charles T. Betz in PDF and/or ePUB format, as well as other popular books in Computer Science & Databases. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Morgan Kaufmann
Year
2006
ISBN
9780080488349
Topic
Computer Science
Subtopic
Databases
Index
Computer Science

Table of contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Dedication
  5. Table of Figures
  6. Table of Tables
  7. Foreword
  8. Boxes and Lines
  9. Preface
  10. Acknowledgements
  11. Table of Contents
  12. Part I: The IT value chain
  13. Part II: Supporting the IT value chain
  14. Part III: Conclusion
  15. Appendix A: Architecture Methodology Used in This Book
  16. Appendix B: Some Thoughts on the Professionalization of Enterprise IT
  17. Appendix C: IT Professional Organizations
  18. Endnotes
  19. References
  20. Index
  21. About the author
  22. Instructions for online access