- 304 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Quality Management for the Technology Sector
About This Book
There are many standards, methods and perhaps most confusing, but most importantly of all acronyms in use in the field of quality management, and especially so in the field of technology-based products. From the seemingly simple concepts of ISO 9000 (and the military MIL standards from which that grew) to statistical and analytical methods like Statistical Process Control (SPC) the range of complexity and compliance is staggering. What the average quality engineer or manager needs is a simple guide to what these are, how they relate to one another and most critically how to take advantage of and implement the benefits of each. This book provides that guidance.
Written by a quality consultant with over 20 years experience in precisely these fields, including work with the US Defense Department, Boeing, Lockheed-Martin, Raytheon, and many other leading companies, this book provides an easily digestible toolbox of solutions to quality and management problems for every engineer, manager and even student looking for those answers for the medium to high-technology sector manufacturing company. This is a highly practical book which includes all the major topics in quality as well as case studies from relevant real-world situations yet without the need to wade through reams of reference materials and international standards verbiage. If you need to get to the bottom of problems like these, you need this book.Targetted at the Technology company engineer and quality manager
Highly illustrated, comprehensive subject coverage
Practical examples and case studies used throughout
Frequently asked questions
Information
Table of contents
- Cover image
- Title page
- Table of Contents
- Copyright
- Dedication
- Preface
- Chapter 1: Managing for Quality in the High Tech Environment: What American industry is doing…
- Chapter 2: The Continuous Improvement Concept: Initiating a continuing journey…
- Chapter 3: Finding Your Customers: Everyone serves internal and external customers…
- Chapter 4: Quality Measurement Systems: Where it all begins…
- Chapter 5: Problem Solving: A simple four-step problem-solving process that works…
- Chapter 6: Systems Failure Analysis: Finding root causes in complex systems failures…
- Chapter 7: Employee Involvement and Empowerment: People really know the problems and how to solve them…
- Chapter 8: Corrective Action Boards and Focus Teams: One plus one is always greater than two…
- Chapter 9: Statistics For Nonstatisticians: Thinking statistically…
- Chapter 10: Statistical Process Control: A secret weapon we gave to Japan…
- Chapter 11: ANOVA, Taguchi, and Other Design of Experiments Techniques: Finding needles in haystacks…
- Chapter 12: Quality Function Deployment: Understanding and satisfying customer expectations…
- Chapter 13: Inventory Management: Reducing inventory to improve quality…
- Chapter 14: Value Improvement: Deleting cost and adding quality…
- Chapter 15: Supplier Teaming and Procurement Quality Assurance: Including a key ingredient in the quality management formula…
- Chapter 16: D1-9000, ISO 9000, MIL-Q-9858, and MIL-STD-1520: The standards for quality management….
- Chapter 17: On-Time Delivery Performance Improvement: 6 P’s for improved delivery performance…
- The SLAP Designation Pointing Error
- Circuit Card Defects and Quality Measurement
- Laser Optics Debonding
- Index
- J.H. Berk and Associates Seminars - Available Training Programs