Efficient Sales Performance
eBook - PDF

Efficient Sales Performance

Open Learning for Sales Professionals

  1. 106 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Efficient Sales Performance

Open Learning for Sales Professionals

Book details
Table of contents
Citations

About This Book

Efficient Sales Performance: Dynamic Telephone Selling presents systems and procedure of selling telephones. The book is comprised of 11 chapters that cover the various concerns in retailing telephone products.

The coverage of the text includes topics about customer relations, which includes measuring customer satisfaction, dealing with complaints, and reaching mutual understanding. The book also discusses market information, including its handling and recoding. Performance assessment is also covered along with the safety concerns.

The text will be most useful to individuals involved in telephone products retail. Marketing and advertising practitioners will also benefit from the book.

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Yes, you can access Efficient Sales Performance by Sally Vince in PDF and/or ePUB format, as well as other popular books in Business & Sales. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Pergamon
Year
2016
ISBN
9781483135342
Topic
Business
Subtopic
Sales
Index
Business

Table of contents

  1. Front Cover
  2. Efficient Sales Performance: Dynamic Telephone Selling
  3. Copyright Page
  4. Table of Contents
  5. HOW TO USE THIS WORKBOOK
  6. INTRODUCTION
  7. CHAPTER 1. MARKET INFORMATION SYSTEMS
  8. CHAPTER 2. MARKET INFORMATION
  9. CHAPTER 3. MEASURING CUSTOMER SATISFACTION
  10. CHAPTER 4. DEALING WITH COMPLAINTS
  11. CHAPTER 5. REACHING MUTUAL UNDERSTANDING
  12. CHAPTER 6. INFORMATION HANDLING
  13. CHAPTER 7. RECORDING INFORMATION
  14. CHAPTER 8. MAINTAINING YOUR RECORDS
  15. CHAPTER 9. STANDARDS OF PERFORMANCE
  16. CHAPTER 10. RECORDING SALES PERFORMANCE
  17. CHAPTER 11. WORKING SAFELY
  18. IN CONCLUSION
  19. EFFICIENT SALES PERFORMANCE CHECKLISTS
  20. HANDLING CUSTOMER COMPLAINTS
  21. CLASSIFICATION SYSTEMS
  22. THE FINANCIAL SERVICES ACT 1988
  23. TELEPHONE MARKETING GUIDELINES
  24. THE SALES OF GOODSACT 1979
  25. HEALTH & SAFETY ATWORK
  26. HEALTH AND SAFETY POLICIES
  27. FIRE, SAFETY & ACCIDENTS