Ample literature, whether academic or policy-based, has been devoted to the topic of the CCI, addressing the empirical and ideological underpinnings of the phenomenon. Several authors have pointed out, particularly in Western economies, that the emergence of the CCI in the late twentieth century was accompanied by unprecedented changes in the dominant modes of production and employment (see Harvey, 1989; Garnham, 2005). Shaken by a crisis in domestic manufacturing, governments – starting with the UK – launched a series of economic, industrial and cultural policies aimed at overcoming stagnation in the sector (Harvey, 1989; Garnham, 2005). These market-oriented strategies heralded a shift in capitalism from the Fordist to the post-Fordist era (Piore & Sabel, 1984). One corollary of these realignments was deregulation and liberalisation of the labour market, with flexible work modes increasingly taking the place of more costly full-time employment. The aim was to increase companies’ adaptability to altering market conditions.
As a consequence of this organisational restructuring, the role of trade unions and collective bargaining was significantly reduced, forcing workers to adapt to a less secure employment system. To grasp these novel managerial strategies, David Harvey (1989) coined the term ‘flexible accumulation’ to indicate
flexibility with respect to labour processes, labour markets, products, and patterns of consumption. It is characterized by the emergence of entirely new sectors of production, new ways of providing financial services, new markets, and above all, greatly intensified rates of commercial, technological, and organizational innovation.
(p.147)
Fuelled by creative power drawn from artistic and cultural activities, the CCI represented one such novel sector promising economic growth and increased well-being for society at large, and professional satisfaction and self-fulfilment for the individuals working within it. The advantages offered by this new creative working environment shone even brighter when juxtaposed with the evident disadvantages of the alienating labour conditions prevalent in the previous industrial era (Banks & Hesmondhalgh, 2009: p.417).
Scholars link the origins of the CCI with the aforementioned ‘cultural industries’, a term denoting a sector of cultural production that since the 1990s has become ‘increasingly attached, in a new era of local and regional development policy, to the goals of regeneration and employment creation’ (Hesmondhalgh, 2008: p.556; see also Luckman, 2017). A turning point in this shift in discourse from cultural to creative industries was marked by a series of initiatives conceived and implemented by the UK’s New Labour government to spur British creativity. The definition coined by British policy-makers, which defined the creative industries as ‘those industries, which have their origin in individual creativity, skill and talent and which have a potential for wealth and job creation through the generation and exploitation of intellectual property’ (DCMS, 2001: p.5), proved to be highly influential on a global level, despite the fact that the concept first appeared in Creative Nation, a report on Australia’s first national cultural policy, in 1994. The scope of the new sector was wide enough to deem as creative such heterogenous activities as ‘advertising, architecture, the art and antiques market, crafts, design, designer fashion, film, interactive leisure software, music, the performing arts, publishing, software and television and radio’ (DCMS, 2001: p.3). Cultural industry analyst Nicholas Garnham (2005: p.26) contended that policy-makers adopted this ‘new creative nomenclature’ specifically because it allowed the inclusion of computer software production, which was considered the most promising source of future economic growth and competitiveness.
Critics of the discourse on the creative industries being propagated by policy-makers with the support of several voices from academia responded with a harsh critique of the concept. They contended that the alarmingly precarious working conditions in this sector were being papered over by claims that excellence, meritocracy, democratic access, professional satisfaction and freedom were all purportedly guaranteed by these flexible employment modalities. By taking a closer look at television, new media (see Ursell, 2000; Hesmondhalgh & Baker, 2011), film (see Faulkner, 1983), fashion (see McRobbie, 1998), classical music (Bennett & Hennekam, 2018; Scharff, 2018a), jazz (see Buscatto, 2007) and many other creative/cultural areas (see Mathieu, 2012), researchers unveiled numerous pathologies within the system. Work in the CCI was based on short-term projects, exploitation of the workforce, low pay, and a lack of social protections and benefits (see Neilson & Rossiter, 2005; Banks, 2007; Banks, Gill & Taylor, 2013; McRobbie, 2016). Instead of alleviating class (see Lehmann, 2002; Coulangeon, 2004b; Bull, 2019), racial and ethnic (see Thanki & Jefferys, 2007; Hesmondhalgh & Saha, 2013; Saha, 2018), and gender-informed inequalities (see Gill, 2002; Conor, Gill & Taylor, 2015), the CCI, in fact, reproduced them. Furthermore, researchers demonstrated how this precariousness extended to people’s private lives and social relations (see Sennet, 1998; Neilson & Rossiter, 2005). Pondering over the government’s failure to address the structural problems underlying the poor labour conditions in the creative/cultural sector, some scholars posited that raising these issues could put the whole creative policy in jeopardy (see Banks & Hesmondhalgh, 2009). They also explained that CCI advocates argued that access to jobs in this sector was ‘contingent on education and excellence’ not only to attract young people, but also confute any critique by placing the burden of responsibility for the precarious working situation on individual incompetence and lack of initiative (see for example Banks, 2007; Gill, 2014). This, in turn, reflected a neoliberal rationale, according to which a democratic market fairly assigns positions to individuals based on their credentials, and therefore these individuals are themselves to blame if they fail to get the best part of the cake (see McRobbie, 2002; Gill, 2014; Luckman, 2017).
Throughout the book I refer to the concept of CCI in such a critical manner, understanding ‘creative/cultural labour’ as work ‘geared to the production of original or distinctive commodities that are primarily aesthetic and/or symbolic-expressive, rather than utilitarian and functional’ (Banks & Hesmondhalgh, 2009: p.416). Moreover, in line with recent debates on the topic, I recognise that in critically examining the CCI one must move past the simple binary opposition of self-exploitation and self-fulfilment by exploring how artists negotiate and manage the precariousness of their work situation and how they attempt to fulfil their desire for occupational fulfilment by diversifying their work practices and weighing the aesthetic and financial rewards various opportunities provide (Hesmondhalgh & Baker, 2011; Armstrong, 2013).