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- 302 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
Guest Service in the Hospitality Industry
Book details
Table of contents
Citations
About This Book
Guest Service In The Hospitality Industry focuses on the delivery of services in the hospitality industry to the guests or tourists that have the enthusiasm to travel and know about the various places. It also informs the readers about the various things to look forward to, to provide good services to the guests. This book also discusses about the introduction to hospitality industry, the meaning of quality service, the service to the guests in food and beverage industry and knowing and assessing the failures in order to succeed in the hospitality sector.
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Yes, you can access Guest Service in the Hospitality Industry by Merly Fiscal Arjona in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.
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Table of contents
- Cover
- Title Page
- Copyright
- ABOUT THE AUTHOR
- TABLE OF CONTENTS
- Glossary
- List of Figures
- List of Tables
- List of Abbreviations
- Preface
- Chapter 1 Hospitality Industry: Introduction and Classification
- Chapter 2 Future of Hospitality Industry
- Chapter 3 Delivering Quality Service
- Chapter 4 Guest Service In Food and Beverage Industry
- Chapter 5 Hospitality in Travel and Tourism Sector
- Chapter 6 Measure the Failures to Succeed
- Chapter 7 Interesting Facts About the Hospitality Industry
- Chapter 8 Check Out Some Exceptional Hospitality Services Across the Globe
- Index
- Back Cover