Client Services & Human Relations NQF2 SB
eBook - PDF

Client Services & Human Relations NQF2 SB

TVET FIRST

  1. English
  2. PDF
  3. Available on iOS & Android
eBook - PDF

Client Services & Human Relations NQF2 SB

TVET FIRST

Book details
Table of contents
Citations

About This Book

Simple definitions for key terminology is provided in the "Words & Terms" boxes.Individual, class and group activities assess understanding and prepare students for their final examination.Real-life scenarios students may encounter in the world of work are introduced via the "In the workplace" feature and in case studies.

Frequently asked questions

Simply head over to the account section in settings and click on “Cancel Subscription” - it’s as simple as that. After you cancel, your membership will stay active for the remainder of the time you’ve paid for. Learn more here.
At the moment all of our mobile-responsive ePub books are available to download via the app. Most of our PDFs are also available to download and we're working on making the final remaining ones downloadable now. Learn more here.
Both plans give you full access to the library and all of Perlego’s features. The only differences are the price and subscription period: With the annual plan you’ll save around 30% compared to 12 months on the monthly plan.
We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1 million books across 1000+ topics, we’ve got you covered! Learn more here.
Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more here.
Yes, you can access Client Services & Human Relations NQF2 SB by S.T.A.L.K Education, South West Gauteng College in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Macmillan
Year
2013
ISBN
9781431020843
Topic
Business
Subtopic
Business General
Index
Business

Table of contents

  1. Front Cover
  2. Title Page
  3. Imprint Page
  4. Contents
  5. Introduction
  6. Topic 1: Function in a business environment
  7. Summative assessment: Topic 1
  8. Topic 1: Summary
  9. Topic 2: Human relations with respect to colleagues with special needs
  10. Summative assessment: Topic 2
  11. Topic 2: Summary
  12. Topic 3: Client service in a cultural context
  13. Summative assessment: Topic 3
  14. Topic 3: Summary
  15. Topic 4: Health and safety according to the Occupational Health and Safety Act
  16. Summative assessment: Topic 4
  17. Topic 4: Summary
  18. Appendix A
  19. Appendix B
  20. Back Cover