- English
- ePUB (mobile friendly)
- Available on iOS & Android
About This Book
The CEO of highly respected global consultancy Proudfoot shares her secrets to achieve your leadership license to operate and create businesses fit for people
Manage to Engage: How Great Managers Create Remarkable Result s provides leaders with a practical, business-proven approach for building stronger organizational ecosystems that achieve exceptional results and long-term prosperity. Packed with innovative tools and exercises that can be immediately applied in any management setting, in-person or virtually, this invaluable guide shows you how to create a movement of energized and enabled people who are truly engaged in their work.
Author Pamela Hackett has advised, led, and supported people through major change for some of the world's most prominent companies and brands throughout her 35 years in management consulting. In this must-read book, Pamela shares with you the one factor that underpins all performance improvement and transformation goals - be they operational, financial, cultural, or ultimately driven by your customer. It is to have a fully engaged workforce. She shares her passionate commitment to "people solutions" in business and operations improvement by teaching you how to place engagement at the center of both your leadership and your entire organization. Designed to infuse engagement into every part of your day-to-day role, this vital resource will help you:
- Raise your head from your technology, connect with people, and build strong relationships by following simple yet powerful concepts like the "HeadsUP High 5"
- Leverage active management and other behavior models to change the way your teams work with you, and motivate them strive for 'best possible' instead of 'best practice'
- Use the innovative "1.5.30 Connect" performance improvement framework to bring about measurable and meaningful change through engagement and replace your outdated annual performance review system
- Recognize and rapidly adapt to the post-COVID world of work where more people are working remotely— and connectivity and engagement is more crucial than ever before
Manage to Engage: How Great Managers Create Remarkable Results should be required reading for anyone wanting to create great relationships at work, be genuinely connected to people, and power-up engagement levels to new highs.
Frequently asked questions
CHAPTER 1
People Matter: We Need a Healthier Way of Working
No Connections in Range
- We must run leaner operations and be more innovative and creative to address business and customer needs concurrently. An attitude of spending money consciously must be built into the fabric of an organization. Innovation and creativity demand this too. Focusing solely on cost-cutting and productivity has come at the expense of engagement. It cannot: a balance must be found. Maximizing all value must be the mantra.
- The workforce itself is a force of change. Different employee values are emerging. The employee-employer relationship has changed. We must work with people differently as a new connected generation emerges and old work values disappear. Post a health crisis of the magnitude of COVID-19, the workforce is thinking fundamentally differently about work.
- Learning how to collaborate with new and different partners within and outside the organization is driving change, with new sources of value creation and new structures. And yet, many of our businesses remain rigidly attached to the traditional structures. Companies have been drawn into a more collaborative world, an engagement economy where managers are no longer gatekeepers but guardians creating the context in which connections are formed.
- Growth has slowed in many traditionally high-growth markets, and it may not recover for some time (if at all). The pandemic stopped growth in its tracks for many industries. This environment changes the way that consumers act, employees behave, and companies compete. How you engage employees in this conversation will plot your next trajectory.
- More stringent regulatory conditions and transparency requirements will persist as the world continues to adjust to the fallout of the 2007–2008 global financial crisis. Risk management topped the business agenda at every level and function. We see this again. We know we must be more flexible and collaborative in both business and management models but still deliver on what feels like ever more constraining regulatory controls. These two opposing forces must be reconciled.
- We must rebuild confidence and trust within and outside our businesses. Our personal and professional reputations require it. It is not just about the “greening” of businesses; we must be socially responsible to each other – doing good by doing right by people and the planet.
- Sustainability has become a common operating term, but many companies still need to learn how it will affect their businesses. We know we must have a demonstrable social conscience. In that vein, engagement becomes a societal problem, and while the biggest consequences are felt in businesses (where it's easier to assign metrics), the deeper consequences are felt by people in their health, happiness, and well-being at home.
Seeing People as Value and Valuable
We Need a New Scorecard That Drives Results
- MI is an acronym for Management Innovation but is also MY because only we can control how we manage to engage.
- The 9 refers to nine tools that are at our disposal daily to trigger engagement. They are not just required in organizations to improve results, but also necessary for people if everyone is to bring their best to work each day. Importantly...
Table of contents
- Cover
- Table of Contents
- Title Page
- Copyright
- Dedication
- Introduction
- CHAPTER 1: People Matter: We Need a Healthier Way of Working
- CHAPTER 2: The Ice Age: It's Alive and Well at Work
- CHAPTER 3: Manage to Engage: Building Street Cred
- CHAPTER 4: Fair Trade: An “F” You Should Be Proud Of
- CHAPTER 5: A Common Cause: Collecting Volunteers to Create a Movement
- CHAPTER 6: Cleaning Up Your Workplace
- CHAPTER 7: Out Your Doubt and Boost Confidence
- CHAPTER 8: Building Connections: Can You Hear Me?
- CHAPTER 9: The Strength in Numbers Is Collaboration
- CHAPTER 10: Building Community: 1 + 1 = 3
- CHAPTER 11: Growing Capability: We Yearn to Learn
- CHAPTER 12: Freedom: The Great Facilitator
- CHAPTER 13: Making a Difference: Engage. Enable. Energize.
- Conclusion
- Acknowledgments
- About the Author
- Index
- End User License Agreement