The United States, as well as many other countries around the world, is experiencing an aging of the population. Trends indicate that global population growth is expected to continue to slow, and the number of older people will increase (Pew, 2014a). Overall life expectancy is longer, but birth rates are declining, creating a āgreyingā of the population (Pew, 2014a). The increase in both life expectancy as well as the greater number of older people has implications for economic and financial services, health and social services, and aging individuals and their families (Ortman, Velkoff, & Hogan, 2014).
Additional health and social services will be needed, and this, in turn, will require more social work practitioners (and other healthcare professionals) who are trained to work with older adults. In fact, this is the fastest growing practice area in social work, but the number of gerontological social workers is still insufficient to meet the rising demand (Hooyman, 2014). One possible explanation for this is that social work students tend to indicate less interest in working with older people, often believing that the work will be unchallenging or that older people cannot benefit from clinical interventions (Chonody & Wang, 2014a; Chonody, Webb, Ranzijn, & Bryan, 2014). However, research indicates that older adults do benefit from therapeutic interventions (e.g., Stanley et al., 2009), and practitioners in the field report that their work is rewarding (e.g., Webb, Chonody, Ranzijn, Owen, & Bryan, 2015).
One way in which to meet the growing demand for gerontological social workers is to educate and train students and practitioners on the aging population, including the characteristics, trends, and changing needs as individuals age. While the skills necessary for engagement with older people are not necessarily different than those used with clients from other age groups, a background and understanding of the aging process and the issues that impact older people are essential to gerontological practice. Such information allows social workers to practice more effectively whether working directly or indirectly with older adults. This growing field can offer many new challenges and opportunities for social workers, including direct practice, community work, and policy advocacy, which are explored throughout this book. In Text Box 1.1, learn more about working with older adults at senior centers.
Text Box 1.1: Occupational Profile: Working in a Senior Center
Lesa Sulimay, MSW, LSW, works for the Philadelphia Corporation for Aging as a supervisor for two senior centers in the area. Ms. Sulimay has been working in administration and management for the past 30 years and currently supervises 14 staff members at the two centers. While Ms. Sulimay started her career working with children, she later provided case management services for older adults, and after she completed her bachelorās degree, she lived in a retirement home in Amsterdam and worked as a housekeeper (see Chapter 12 for more information on this type of program). After having a positive experience with her own social work supervisor, Ms. Sulimay decided to try out a management position. āWhen I started, I didnāt know what I was doing, but I had my social work skills and experiences,ā said Ms. Sulimay. āSo I asked the staff to teach me about the agency, and in turn, they could trust that I would support them in their work.ā Ms. Sulimay indicates that being open, knowing that you do not know everything, and bringing your confidence to the table are essential for growing into a successful managerial position.
Ms. Sulimay continues to bring this positive attitude toward her work and delineates the following key skills for administration: coaching, connecting, collaborating, training, and holding people accountable for their workānot to be punitive, but to provide an opportunity for growth and change. āIf youāve learned something from the experienceāeven if youāve failedāthen it can be counted a success,ā she states. A few others skills that are essential to her work are good communication (listening and keeping people in the know), strong problem-solving, critical thinking, a good understanding of human relationships, respect for diversity, team building, setting a positive tone, and a great sense of humor.
Ms. Sulimayās primary tasks include supervision, team building, project management, grant writing, planning within the agency, and performance management. Working with her team, providing training, and thinking through new activities or services for the agency are a few of the positive aspects of her role. She also enjoys helping people grow and see their strengths and skills, and while performance management can be a challenge, Ms. Sulimay sees this activity as an opportunity. āThis is a conversation that we can have about change,ā she says. āEven if that change is realizing this isnāt the right job for you.ā Another key challenge for administrators is funding. Resources are often quite scant, and changes in state and federal policy impact service delivery. Working with the community and organizations along with grants can help garner additional resources, but āitās never enough.ā
While Ms. Sulmayās role is primarily administrative, she indicates that all of your social work skills will be utilized at a senior center. āWeāre a community, and we have a passion to connect older adults to the best programs, services and supports (or resources) that we can,ā she says. Sometimes this requires difficult conversations with older adults who have āaged outā of their services. She continues, āTo visit the Senior Center, an older person has to be independentāwe are kind of like the YMCA for adults over 55āand we are not staffed to take care of those who may require additional supervision and assistance.ā Training the social work staff on how to have uncomfortable conversations such as this one is one of the many trainings and coaching activities that she does in her work. āI remind my staff that we must always balance self-determination with safety,ā she states. In sum, senior centers offer a number of different roles that social workers may engage, and directing a senior services agency is one way to utilize your training and skills.