- 320 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About This Book
The national bestseller from the host of CBC Radio's White Coat, Black Art — now in paperback!
In the high-pressure and complex setting of health care, a new approach to teamwork is leading to healthier patients, happier staff and more efficient operations. Doctors are learning art appreciation to improve diagnostic skills. Hospitals are adopting airplane-style "black boxes" in operating rooms to reduce errors and create better teams. And lessons from the medical world are helping to build better teamwork outside hospitals. Through board games like Friday Night at the ER, Fortune 500 companies and other organizations are learning that running a busy emergency room provides valuable insight that can help anyone who is part of a team, or leads one, to be more effective.
Although a group is not a team, any group can become a team. Drawing on groundbreaking research, including how to leverage the science of team building, Brian Goldman offers teachable strategies and examples from around the world that can make us all work better together.
Frequently asked questions
Information
Index
Table of contents
- Cover
- Title Page
- Dedication
- Contents
- Introduction: Teamwork: A group of individuals is not a team
- One: Jugglers and Navy Seals: Super-efficiency, the economy of effort and the science of teams
- Two: Art Appreciation: How asking the right questions can help a team work better
- Three: “Yes, and . . .”: Improv and music as alternatives to competition
- Four: Games: Learning to play for the team
- Five: Eyes and Ears: Trust is at the core of every good team
- Six: Pushback: Embracing a “see it, say it” approach in the face of disaster
- Seven: Fly on the Wall: Improving safety and teamwork in the OR with black box technology
- Eight: Swissair: Building a team in trying circumstances
- Nine: The Car Mechanic and the Journalist: Making the end user part of the team
- Ten: Entertainers: Using teamwork to cross boundaries and expand horizons
- Eleven: The Untangler: The glory and ecstasy of teamwork—and showbiz
- Twelve: Medical Assistance in Dying (Maid): The team that helped a near stranger defy the odds and have a medically assisted death
- Thirteen: Chaos: When teamwork is a matter of life and death
- Conclusion: The Power of Teamwork: Summing up
- Acknowledgements
- Index
- About the Author
- Also by Dr. Brian Goldman
- Copyright
- About the Publisher