SECTION III
UPGRADE YOUR SOCIAL MEDIA
Look back at the last six months and review the successes and failures that your business has had on social media. Can you document which posts work well and which do not? Do you know how many fans âlikeâ your business?
Social media posts, alone, are not difficult. But, you should have a mission and specific goals set if youâre planning to integrate social media into your overall editorial schedule and marketing plan. Start with a social media audit and examine todayâs best opportunities for creating a strategic social media plan.
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11. A SOCIAL MEDIA AUDIT
To do a social media audit, assign a college intern, a freelance writer or someone else who is savvy to social (listed in numbers 13 to 19) to assess how many posts are made each week, if they are well written and if they seem to have a marketing goal.
If possible, look at the social media pages belonging to your key employees. Are they doing a good job at representing themselves in relationship to your business? For example, look at LinkedIn and see if someone identifies herself or himself as an employee of your company.
Good social media for a business depends on developing a strong following. The people who follow you because they like your brand are called brand evangelists. Employees are the first people who should be your brand evangelists. If they like their jobs then they should be willing to link themselves with your brand.
Do your employees have social media accounts? I was surprised during one recent social media audit to discover that the director of advertising at a local newspaper had only one link on LinkedIn.
Your social media audit may reveal that you need to convene a staff meeting to emphasize the importance of it in your business. The quick ascendance of social media in the last five years has left many people thinking that itâs purely personal when, in fact, it can have a lot to do with building business.
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12. A STRATEGIC SOCIAL MEDIA PLAN
A professional writer with good social media skills may be the person best able to help you shape a strategic social media plan. This person can develop a calendar of social media posts, pinpoint which media will be used and what those posts should involve. Your social media plan can be done a month at a time or you may want to build your strategy for a three-month period. Incorporate give-aways, promotions, contests and other interactive fun that keep your fans and friends engaged.
Following are the most viable social media options for business. You may want to integrate many of them into your brand strategy. Keep in mind that all social media, of course, is global. So, the messages you post about your business will be viewed by people all over the world. Donât forget, too, that most social media sites offer strategic advertising possibilities.
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13. FACEBOOK
The largest of all social media sites, Facebook, now has more than 699 million people who visit the site every day. Facebook has more women who are members than men, by about 10 percentage points. And, Facebook is still the top ranking social media for teens with 84 percent of people who are 18 to 29 years old using it. (Only 45 percent of people over 65 are on Facebook.)
Your business can have a Facebook page for free and itâs important to keep that page updated and current because of the audience this media delivers. Due to Facebookâs algorithms, paid advertising on this medium will help you reach more people than simply posting. Google âFacebook advertisingâ to locate information about this possibility.
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14. LINKEDIN
Considered the top way to interact with other professionals, LinkedIn has more than 300 million members and more than 12 million small business professionals. The audience is largely between 30 and 49 years old. They are well-educated professionals who are working their way up the ladder. LinkedIn is also an opportunity to get others to write testimonials regarding their work with you.
Linking with others here can help you develop a strong bond with your target audience, especially if youâre in a business that sells products or services to other businesses. In fact, LinkedIn is the most effective social media for connecting with other business owners. It also offers you the ability to blog and purchase advertising.
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16. INSTAGRAM
A highly visual media that focuses on photo sharing, rather than text, Instagram has over 300 million users. Thereâs an important edge with this social media. One study found that 83 percent of teens from wealthy households were on Instagram. If thatâs the audience youâre looking to capture, then consider posting photos to Instagram that are important to your marketing strategy.
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17. PINTEREST
Another visually driven social media, Pinterest has been called a digital scrapbook for its 70-some million users, most of whom are women. Users pin their favorites on their pages and can share that page with others. Itâs a good way to do some viral marketing if you own a small boutique or have specific products to sell.
Pinterest is the latest social media to add advertising. Letâs say you have just opened a business that sells olive oils. An artistic photograph featuring bottles of oil and a few recipes posted to Pinterest can get your business off to a more interesting start.
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