Case Studies of Nonprofit Organizations and Volunteers

Jennifer Mize Smith, Michael W. Kramer, Jennifer Mize Smith, Michael W. Kramer

• Publisher: Peter Lang Inc., International Academic Publishers
• Year: 2014
• ISBN:
  9781453914830
• Edition: 1
• Topic: Languages & Linguistics
• Subtopic: Communication Studies
• Index: Languages & Linguistics

Given the increasing presence of nonprofit organizations and their impact upon American society, colleges and universities are recognizing the need to offer courses and programs to train current and future employees, volunteers, and supporters of the nonprofit sector.
This volume, featuring empirically-based case studies, provides an opportunity to analyze communication and other organizational issues in nonprofit, volunteer, and philanthropic contexts. Each case is designed to help readers critically think about the particular nonprofit context, the organizational issues presented, the ways in which those issues could be addressed, whose interests are served, and potential consequences for the organization and its various stakeholders.
This collection offers a unique glimpse into everyday issues and challenges related to working in and with nonprofit organizations, making it a valuable resource for undergraduate and graduate courses in nonprofit management, nonprofit communication, voluntarism, philanthropic studies, and social entrepreneurship. Each case also addresses a broader conceptual or theoretical framework of organizational studies, making it appropriate in other organizational communication courses as well.

Table of contents

• Cover
• Preface
• Table of Contents
• Introduction: An Introduction to Nonprofit Organizations and Volunteers (Jennifer Mize Smith and Michael W. Kramer)
• Section One: Executive Director Dilemmas: Change, Collaboration, and Crisis
• Section Two: Staff Challenges: Stress, Ethics, and Dissent
• Section Three: Boards of Directors: Managing Roles, Decisions, and Stakeholders
• Section Four: Volunteer Experiences: Motivation, Identity, and Balance
• Section Five: International Volunteering: Training, Acculturation, and Identity
• Section Six: Fundraising as a Profession: Socialization and Loyalty
• Section Seven: Corporate Partners: Employee Giving and Volunteering at Work
• Section Eight: Client Connections: Serving Stigmatized Out-Groups
• Author Biographies
• Author Index
• Topic Index