The role of emotions in L2 teaching and learning in conventional settings and CALL
According to Reeve (2005, p. 294), âemotions are short-lived, feeling-arousal purposive-expressive phenomena that help us adapt to the opportunities and challenges we face during important life events.â Emotions can also be described as the desirable or undesirable domain non-specific, socially mediated reactions experienced in a positive (pleasant) and/or negative (unpleasant) way (Dewaele & Pavelescu, 2021; Feldman Barrett, 2017; MacIntyre & Gregersen, 2012). MacIntyre and Gregersen (2012, p. 193) argue that âpositive emotion facilitates the building of resources because positive emotion tends to broaden a personâs perspective, opening the individual to absorb the language ⊠negative emotion produces the opposite tendency, a narrowing of focus and a restriction of the range of potential language input.â Positive emotions carry a pleasant subjective feeling (e.g., joy and happiness) but negative emotions involve an unpleasant subjective feeling (e.g., sadness and fear) (Fredrickson, 1998, 2001, 2003). Emotional reactions occur from an aroused state of an individual and generate physiological changes that are accompanied by certain feelings and memories that predispose individuals to act in certain ways (Goleman, 2001, 2006). While on the surface negative emotions may appear to be superfluous as they prevent individuals from acting productively and/or effectively, the matter is more complicated than it might seem at first glance. This is because âpositive emotion has a different function from negative emotion; they are not opposite ends of the same spectrumâ (MacIntyre & Gregersen, 2012, p. 193) and they constitute two qualitatively different aspects of experience (Plutchik, 1980). Another important consideration is that in specific situations negative emotions may lead to positive outcomes, while positive emotions may result in negative consequences. This might be visible, for example, in the case of anger, which in some circumstances might trigger improved performance on a competitive task (Tamir & Bigman, 2014). By contrast, happiness may sometimes generate loneliness or depression if it is sought too intensively (Gruber et al., 2011).
Emotions are part and parcel of what transpires in the classroom as they jointly shape the process of L2 learning and teaching. It is quite surprising, then, that for many decades second language acquisition (SLA) researchers focused almost entirely on the negative emotion of anxiety, especially since the publication of the Foreign Language Classroom Anxiety Scale developed by Horwitz and her colleagues (Horwitz et al., 1986). The affective role of anxiety was investigated in connection with willingness to communicate, followed by research studies that brought other emotions into the picture, including enjoyment, frustration or hope (Imai, 2010). Other studies related to emotions in language learning were conducted as well, such as those carried out by Schumann (1997), who utilized neurological and psychological exposure to stimulus material in order to shed new light on the role of affect; Arnold (1999), who studied emotion (or affect) in relation to self-esteem, reflective learning, anxiety and autonomy; or Norton (2000), who considered the role of identity. As argued by Noels, Pon and ClĂ©ment (1996), emotions play a substantial role in researching language learner identity, since learning an additional language can be an intense emotional experience as it inevitably takes place at the intersection of language, culture and identity. Of importance are also the psychological dimensions of L2 learning with respect to multilingualism and the divergent ways in which emotions are exhibited by multilinguals (Dewaele, 2005, 2011), as well as Bown and Whiteâs (2010) social cognitive model of emotion in L2 learning, which helps to understand the role of emotions in this endeavor, highlighting the social antecedents of emotions, the significance of cognitive appraisals of situations, as well as the regulation of emotion.
The positive psychology movement has also had an important role to play in emotion research in the field of SLA (Wang et al., 2021). Positive psychology, defined by Fredrickson (2001, p. 218) as development of the ability to âunderstand and foster the factors that allow individuals, communities, and societies to flourish,â inspired research into positive emotions (MacIntyre & Mercer, 2014). The role of enjoyment in learning an L2 was confirmed in the study carried out by Dewaele and MacIntyre (2014), who investigated this positive emotion together with foreign language anxiety. They found that language learners experienced less anxiety than enjoyment, and that the latter played a more important role as it appeared to be more meaningful to the participants. Ross and Stracke (2016) explored the emotion of pride among tertiary language learners in Australian universities with regard to the situated learning environment of the language classroom and authentic out-of-class social interaction. The results showed a considerable role of pride in the language classroom context, primarily as a consequence of good grades or praise from peers, although the students did not feel pride in reaction to successful task performance when no rewards were offered. Pride also played an important part in communicative settings outside the classroom, where the participants experienced this positive emotion more frequently and did not expect rewards. The positive emotion of hope was investigated by Ross and Rivers (2018) among university-level Australian learners in their English-speaking out-of-class context. The researchers showed that hope was not at all linked to the studentsâ formal learning environment, but was related to their future ability and willingness to confidently and effortlessly use a language in naturalistic settings for communicative purposes. Yet another positive emotion, love, was examined in the studies conducted by Pavelescu and PetriÄ (2018), and Barcelos (2021). In the former, love turned out to be the driving force of L2 learning and by itself motivated the participants to look for ways of overcoming the difficulties they faced and to put more effort into their learning. In the latter study, love constituted an important element of the participantâs identity as a prospective teacher of English as a foreign language (EFL), nurturing her inner and interpersonal peace needed for both herself and her future students.
As mentioned above, negative emotions constitute an integral part of learning an L2. Although SLA research has been preoccupied with the negative emotion of anxiety for many decades, resulting in the fact that other negative emotions experienced by language learners have largely been overlooked in the SLA literature, recent studies, albeit still few in number, have also focused on such negative emotions as shame, guilt, anger and boredom. To begin with, the negative role of shame was investigated by Galmiche (2017), who found that it was the most commonly reported negative emotion when compared to anxiety and frustration. The feeling of shame reduced the learnersâ linguistic confidence, their perception of identity, and self-esteem. As for guilt, this negative emotion (along with shame) was the focus of the study carried out by Teimouri (2018) among EFL learners. The results showed that guilt was found to positively correlate with the studentsâ motivation and their language achievement, while shame was strongly and negatively linked to these two variables. Cookâs (2006) mixed-methods study explored the effect of shame and anxiety in learning the English language. The researcher reported that multiple shame episodes were primarily sparked by the studentsâ sensed deficiency in their target language (TL) ability. The observed shame-anger sequence revealed that the shame the learners felt culminated in reliance on anger as a strategy of defence. Finally, Kruk and Zawodniak (2018) showed that feelings of boredom were triggered by teacher-imposed topics, an unchallenging, repetitive nature of the tasks performed, teacher personality and the discrepancy between language activities used and the studentsâ level of English proficiency.
As can be seen, the role of emotions in conventional settings has changed due to the introduction of positive psychology into SLA research, which resulted in a shift from âthe exclusive preoccupation with learnersâ anxiety to the inclusion of both positive and negative classroom emotionsâ (Dewaele & Li, 2020, p. 37). It should be noted, however, that the same trend has hardly been mirrored in the realm of computer-assisted language learning (CALL). This is because, for many decades, primary importance in this setting has been attached to the negative emotion of language anxiety. In fact, only recently have the aversive emotion of boredom and other emotions (e.g., enjoyment) and their roles in teaching and learning an L2 in digital settings been brought to the fore. With respect to anxiety, CALL researchers, for example, uncovered a decrease in the effect of this negative emotion in a stress-free learning environment generated by means of CALL technologies (e.g., Ataiefar & Sadighi, 2017; Bashori et al., 2020; Freiermuth & Jarrell, 2006; Kartal & Balçikanlı, 2018; Kissau et al., 2010; Roed, 2003; Satar & Ăzdener, 2008). As regards boredom, the role of this negative emotion (also in conjunction with language anxiety) has mainly been explored in the field of the virtual world of Second Life (SL; e.g., Kruk, 2019, 2021a, 2021b), and also in studies carried out by Li and Dewaele (2020) as well as Derakhshan and colleagues (Derakhshan et al., 2021), who explored the role boredom played in connection with the use of online learning platforms. These studies showed that the experience of boredom (as well as language anxiety) was generated by a host of factors that prevented the participants from taking full advantage of these digital platforms. When it comes to research that involved positive emotions, Yoshida (2020a) found that enjoyment was the most often occurring positive emotion during online text chats in Japanese with Japanese native speakers, while a feeling of difficulty was the most frequent negative emotion. While the chat process and issues with the Japanese language played a role in generating negative emotions, the chat partners, conversations about hobbies, shared interests, and culture played a part in evoking positive emotions (for a thorough overview of studies on positive and negative emotions in L2 learning in CALL, see Chapter 2).