William Armstrong was the most influential civil servant in Britain in the 1960s and early-1970s, and one of the most powerful and significant Whitehall officials in the post-1945 period as a whole. He was at the centre of the Whitehall policy-making machine for over 30 yearsâthe very incarnation of the âpermanent governmentâ of the country. He worked closely with ministers in successive Labour and Conservative governments from the 1940s to the 1970sâministers who came to rely hugely on his administrative skills and to trust his advice and counsel. He made the machinery of government work and deliver for them. He helped them put their policies and programmes together, deal with the problems thrown at them, and manage crises great and small. âOne felt that if Armstrong was behind you it couldnât be so badâ, recalled one of the Chancellors of the Exchequer he worked with.1 âFor nearly two decadesâ, wrote Samuel Brittan when Armstrong died, âhe had been at the centre of public affairs where his personal impact was a great deal stronger than that of many politicians who fill the headlines.â2
He was regarded with immense respect and even awe inside the Whitehall civil service community, but was genuinely personally unstuffy and informal. He seemed to embody many of the defining features of the classic civil service âmandarinâ but was at the same time a very modern figureârational, analytical, at home with the-then contemporary issues and theories of economic management and policy. His background was, however, far removed from that of the classic âmandarinâ. As the son of two full-time Salvation Army officers, his early life was spent following his parents in their Army postings around the country and receiving his education in a series of state schools often located in insalubrious parts of town.
He was also the first top civil servant who became known to the public, breaking the mould and consciously cultivating a public profile when appointed to head the Treasury in 1962 and more conspicuously as Head of the Civil Service handling the post-Fulton reform of the civil service after 1968. But controversy surrounded his role in the Heath government and his final years in Whitehall, when he became so closely involved in the formulation and direction of the Conservative governmentâs prices and incomes policy , and so much the prime ministerâs key right-hand man, that he was publicly dubbed the âdeputy prime ministerâ. Obituary headlines in 1980 summed up the story: âLord Armstrong, controversial but âa great public servantââ; âA passion for rationalityâ; âLord Armstrongâs life of crisis.â3
Despite the significance of their roles in government policy-making at the hinge of politics and administration, and the leadership they give to the bureaucratic machine, the lives and careers of top civil servants like William Armstrong are less well documented, reported and written about than those of politicians. In part, this reflects the constitutional conventions of civil service anonymity and ministerial responsibility, the blanket of official secrecy, and the reticence of the traditional administrative culture of Whitehall that together have obscured or veiled their activities. Administrative biography has been a relatively neglected and under-explored dimension of historical, political science and public policy studies of government. But a biographical approach has great potential for the study of leadership in public administration and policy-making in government. âIt seeks to understand how the personality, training and previous experiences that an individual brings to an organization influence his or her performance. It analyses the forces shaping the individual and the individual as a force on administration. It addresses how the individual applies skills and strategies to the role of the executive.â4 Biographical studies can illustrate: the different ways in which civil servants contribute to and support policy-making and decision-taking in government; the ways in which leadership can be exercised in Whitehall and the opportunities for and constraints on that leadership; and provides material and a viewpoint from which to analyse and assess change over time in the character, culture and working of the Whitehall system.5
There are few in-depth studies of top Whitehall bureaucrats. The books on the major civil service figures of the twentieth century that stand out are the accounts of Maurice Hankey (Secretary to the Cabinet 1916â1938) by Stephen Roskill and John F. Naylor, Eunan OâHalpinâs study of Warren Fisher (Head of the Civil Service 1919â1939), and Richard Chapmanâs analysis of the influence of Edward Bridges (Head of the Civil Service 1945â1956) on the ethos and traditions of the civil service.6 A recent addition to the genre is Michael Jagoâs biography of Robin Butler (Cabinet Secretary and Head of the Civil Service 1988â1997), albeit a study hampered by the limited availability of official papers at the time of writing.7 The influence of and the controversies around Horace Wilson (a leading figure in Whitehall in the 1920s and 1930s, and permanent secretary of the Treasury and Head of the Civil Service 1939â42) have been approached in short essays by Rodney Lowe and Richard Roberts and (on his role in relation to appeasement) by George Peden, with Adrian Phillips discussing his machinations and manoeuvres during the 1936 abdication crisis.8
More collective studies or group biographies have cast light on the history and working of the Cabinet Office and the Secretary to the Cabinet since 1916 (Seldon with Meakin, and Beesley), the changing exercise of leadership in Whitehall in the nineteenth and twentieth centuries (Theakston), and the variability of the role of the permanent secretary of the Foreign Office from the mid-nineteenth to the mid-twentieth centuries (Neilson and Otte).9 Also in this vein, Peter Ribbins and Brian Sherratt have been developing a group portrait and analysis of the policy-making roles, styles and influence of successive permanent secretaries at the Department for Education 1976â2012.10 As Neilson and Otte put it, âit is people who make institutions workââa biographical focus thus providing an essential supplement, alternative or indeed antidote to anonymous âinstitutional historyâ and desiccated administrative theories.
In this context, and looking at the topmost levels of the twentieth-century British civil service, the absence of a detailed study of William Armstrongâs career and influence has long been apparent, and this book therefore fills a major gap in the literature. While inevitably foregrounding the role and personality of William Armstrong, and piecing together an account of his thinking and his contributions to policy-making, the book also casts light on wider institutional, political and historical issues around the working and reform of the civil service and the government machine, and the experience in office of Labour and Conservative governments, from the 1940s to the 1970s.
Memoirs written by civil servants can provide something of a counter-balance to the accounts provided by politicians and by their politically-appointed special advisers and media aides. There is a long tradition of memoir-writing by retired diplomats, ambassadors and Foreign Office officials, and of the publication of diariesâsome of these volumes being pretty anodyne and bland, while others are more revealing âinsiderâ accounts, adding colour, anecdote and detail, and evidence of the impact of personality, to our understanding of foreign policy-making, diplomacy and international crises.11 There are usually fewer exotic locations and glamorous cocktail parties recorded in the memoirs and autobiographies of officials in the home civil service but nevertheless they afford many keen insights into life in the Whitehall âvillage communityâ, the issues facing different departments, and changes over time in the organisation and work of the civil service.12 Particularly valuable and importantâindeed, indispensableâfor understanding economic policy-making and the relations between officials and ministers in the Treasury at the time when William Armstrong was working there are the diaries of government economic advisers Robert Hall and Alec Cairncross.13
William Armstrong himself gave some serious thought after he had left the civil service to writing a book based on his experience in Whitehall. The publishers George Weidenfeld (of Weidenfeld and Nicolson) and Graham C. Greene (of Jonathan Cape) were interested in a possible Armstrong book.14 Harold Evans, editor of the Sunday Times, would have liked to serialise it in his newspaper and offered research and secretarial help with the projectâsomeone to put together chapter by chapter dossiers of notes and clippings from which Armstrong could write, or a journalist to tape-record interviews and from the transcripts write up drafts which could be reworked and hammered into shape.15
Armstrongâs initial idea, in discussion with George Weidenfeld in late 1974, was for a book conveying âan insiderâs view of how British Government really worksânot as it is described in the text-books, nor yet as it appears from newspaper stories.â The ârequirements of confidentialityâ, he was clear, would ârule out inside stories of particular eventsâ but he sketched for Weidenfeld a plan for a book based on âa series of lettersâ addressed to four imaginary people: a youngster starting on his or her first job in the civil service, a minister entering government for...