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The Handbook of Global Outsourcing and Offshoring
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About This Book
This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.
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Yes, you can access The Handbook of Global Outsourcing and Offshoring by I. Oshri,J. Kotlarsky,L. Willcocks in PDF and/or ePUB format, as well as other popular books in Business & Business Strategy. We have over one million books available in our catalogue for you to explore.
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Table of contents
- Cover
- Contents
- List of Tables
- List of Figures
- Acknowledgments
- Note on Case Study Contributors
- Introduction
- Chapter 1 Overview of the global sourcing marketplace
- Chapter 2 Sourcing models: What and when to outsource/offshore
- Chapter 3 Country attractiveness for sourcing
- Chapter 4 Supplierâs core capabilities and strategies for sustainability and growth
- Chapter 5 Leveraging knowledge and expertise
- Chapter 6 The client perspective: Vendor selection strategy, retained management capabilities, and legal issues
- Chapter 7 The IT outsourcing lifecycle and the transition phase
- Chapter 8 Governance of outsourcing projects
- Chapter 9 Managing globally distributed teams
- Chapter 10 Emerging issues in sourcing strategy
- Case Study 1 Managing IT outsourcing and core capabilities for business change: The Commonwealth Bank of Australia case
- Case Study 2 Transforming a human resource function through outsourcing: The BAE Systems â Xchanging enterprise partnership
- Case Study 3 PanGenesis: A creative Costa Rican approach to the persistent IT labor crunch
- Case Study 4 The giant awakens: Sheen Software Systems considers China for offshore IT outsourcing
- Case Study 5 Managing strategic IT-based outsourcing projects: The CLASS case in financial services
- Case Study 6 Strategic challenges facing captive centers
- References
- Name Index
- Subject Index