Knowledge Unplugged announces the results of a major survey on knowledge management practice within the most influential companies in the world, by the most influential management consultancy group in the world. The McKinsey Knowledge Management team interviewed top executives and also investigated how far their plans were implemented in practise, in 40 companies in the US, Europe and Japan. In many companies they discovered a significant gap between the vision at the top and the reality on the shop floor. Knowledge Unplugged draws together their findings and presents a practical guide to improving knowledge building and sharing at all levels within an organisation, vividly illustrated with case studies of best practice and common pitfalls. It also goes further and challenges companies to abandon convention and to liberate Knowledge Management from the hands of the IT department! They argue that Knowledge management is much more than simply installing a new database and can only be successful when it is at the heart of everyday personal exchanges, personal incentives and personal responsibilities at every level of the firm.

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Yes, you can access Knowledge Unplugged by J. Kluge,W. Stein,T. Licht in PDF and/or ePUB format, as well as other popular books in Business & Information Management. We have over one million books available in our catalogue for you to explore.

Information

Publisher

Palgrave Macmillan

Year

2001

ISBN

9780333977057

Topic

Business

Subtopic

Information Management

Index

Business

Cover
KNOWLEDGE UNPLUGGED
Contents
List of figures
Acknowledgements
Chapter One Why knowledge is important
Chapter Two Knowledge pull required
Chapter Three Knowledge character building
Chapter Four Subjectivity: reading from the same page
Chapter Five Transferability: knowledge on the move
Chapter Six Embeddedness: mining a rich vein
Chapter Seven Self-reinforcement: starting the chain reaction
Chapter Eight Perishability: capturing value quickly
Chapter Nine Spontaneity: sparking profits
Chapter Ten Kicking off a knowledge management program
Chapter Eleven Coming to terms with the knowledge economy
About the authors
Index