Summary: Winning Behavior
eBook - ePub

Summary: Winning Behavior

Review and Analysis of Bacon and Pugh's Book

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

Summary: Winning Behavior

Review and Analysis of Bacon and Pugh's Book

Book details
Table of contents
Citations

About This Book

The must-read summary of Terry Bacon and David Pugh's book: "Winning Behavior: What the Smartest, Most Successful Companies Do Differently". This complete summary of the ideas from Terry Bacon and David Pugh's book "Winning Behavior" shows that winning companies treat their customers better than anyone else. In this way, they earn what can be termed as "behavioural differentiation". In their book, the authors explain that behavioural differentiation has now become the foundation for a sustainable competitive advantage, with the new imperative in business being to organise your firm to consistently out-behave your rivals. This summary will teach you how to improve your leadership, culture, processes, reward systems and infrastructure in order to deliver exceptional behaviour every time. Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge To learn more, read "Winning Behavior" and discover the key to out-behaving your rivals.

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Information

Publisher
Business Book Summaries
Year
2014
ISBN
9782511017050
Topic
Business
Subtopic
Customer Relations
Index
Business

Table of contents

  1. Book Presentation: Winning Behavior by Terry Bacon and David Pugh