How to Audit the Process-Based QMS
- 209 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
How to Audit the Process-Based QMS
About This Book
This book is intended to help those involved in managing and conducting audits to ISO 9001: 2008. It can be used as a guide to establishing a new audit program or for revitalizing one that has been operational for some time. It focuses on achieving an audit program that produces value-adding results for the organization.Arter, Cianfrani, and West, experts in both ISO 9001 and auditing, believe that the art and science of auditing quality management systems that have been designed and implemented following the process approach (the foundation of ISO 9001: 2008) is more challenging and interesting than auditing discrete elements to determine whether documented procedures and records exist. Auditing a process-based QMS, or even small elements of such a system, requires auditors to understand and integrate into an audit all aspects of organizational activities, from high-level planning through ensuring that customers are satisfied.The role of auditing is evolving, and the skills and competence required to do it well also must evolve. The contents of this book will help auditors understand their role in the organization and discharge their auditing duties in a way that is challenging to them and contributes to the success of the organization.
Frequently asked questions
Table of contents
- Preface
- Part IāProcess-Based Auditing
- 1āAudit Concepts, Principles, and Requirements
- 2āThe Process Approach
- 3āAuditing the Process-Based Quality Management System
- 4āAudit Objectives: Meeting Requirements and Performance Improvement
- Part IIāAudit Program Management
- 5āThe Audit Program
- 6āAuditors
- 7āUse of Audit Information and Results
- Part IIIāThe Process of Auditing
- 8āThe Audit Planning Phase
- 9āAudit Performance Phase
- 10āAudit Reporting Phase
- 11āAudit Closure Phase
- 12āReinventing the Audit Process
- Part IVāAids for Audit Program Implementation
- 13āTools, Checklists, and Questions
- Further Reading List