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Coaching Green Belts for Sustainable Success
Steve Pollock, Daro Mott
- 205 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Coaching Green Belts for Sustainable Success
Steve Pollock, Daro Mott
About This Book
Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to support Green Belt projects.There is an abundant amount of information on the technical, "hard skills" aspects of Six Sigma, while considerably less about the interpersonal side of DMAIC. Research has shown that desirable Green Belt project outcomes are greatly influenced by collaboration issues between the coach and the Green Belt team member, and therefore this text focuses on tips for effective collaboration practices.Besides being a comprehensive discussion about how to coach Green Belts on their first project, it may also be used to coach subsequent Green Belt projects. A case study of Louisville Metro demonstrates this book's ideas in the field and includes an example of one of its actual Six Sigma Green Belt projects.
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Table of contents
- List of Figures and Tables
- Introduction
- Acknowledgments
- Part I: Coaching Green Belts
- Chapter 1: Overview
- Chapter 2: Green Belt Talent Development
- Chapter 3: Define Phase
- Chapter 4: Measure Phase
- Chapter 5: Analyze Phase
- Chapter 6: Improve Phase
- Chapter 7: Control Phase
- Chapter 8: SummaryâDMAIC
- Chapter 9: Technical Resource Guide
- Part II: Collaboration Approach
- Chapter 10: Meeting the Team for the First Time
- Chapter 11: Now What?
- Chapter 12: Collaborative Culture
- Chapter 13: Each Meeting
- Chapter 14: DMAIC Collaborative Culture
- Chapter 15: Lessons Learned
- Part III: Field Case Study
- Chapter 16: Louisville Metro Government
- Part IV: Appendixes
- Appendix A: Example Continuous Improvement Story
- Appendix B: Perceived Drivers of Green Belt Projects âDataâ
- References
- About the Authors