Can't Get Through
eBook - ePub

Can't Get Through

Eight Barriers to Communication

  1. 176 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Can't Get Through

Eight Barriers to Communication

Book details
Table of contents
Citations

About This Book

This effective and lively beginners' approach will find an appreciative readership. --Library Journal

Communication is the key to understanding one's peers, yet sometimes it can be the hardest thing to do. Everyone has been in the embarrassing situation where the right words just won't come out, and the discussion seems to be going nowhere.

Fortunately, experts Kevin Hogan and Ron Stubbs have the solutions that will prevent such situations from arising. They identify the eight most common mistakes and offer suggestions on how to prevent being trapped in a communication barrier. These mistakes include making bad first impressions, failing to listen, giving unnecessary criticism, being overly argumentative, and ignoring the cycle of communication. The authors include examples and suggestions that illustrate the proper tactics for improving one's communication skills, providing strategies that may be used in the office, at home, and in social situations. The best news is you wont ever have to be in such an awkward communication predicament again.

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Information

Publisher
Pelican Publishing
Year
2003
ISBN
9781455601899
Topic
Business
Subtopic
Business Communication
Index
Business

Table of contents

  1. Front Cover
  2. Acknowledgments
  3. Introduction
  4. Chapter One: Failure to Make a Great First (and Second) Impression
  5. Chapter Two: Flubbing the Story
  6. Chapter Three: The Forgotten Art of Listening
  7. Chapter Four: Arguing with the Intent to Harm
  8. Chapter Five: Criticism: Being So "Honest" It Hurts
  9. Chapter Six: Hostility and Contempt
  10. Chapter Seven: Ignoring Nonverbal Communication: Yours . . . Theirs
  11. Chapter Eight: Ignoring the Cycle of Effective Communication
  12. Bibliography