Hotel and Lodging Management
eBook - PDF

Hotel and Lodging Management

An Introduction

  1. 368 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Hotel and Lodging Management

An Introduction

Book details
Table of contents
Citations

About This Book

The updated edition of the complete resource for a successful career in hotel and lodging management

Hotel and Lodging Management, Second Editionprepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments.

This updated Second Edition presents:

  • New, completely updated chapters on human resources and the sales and marketing departments
  • Up-to-date case studies reflecting the latest management trends and issues
  • Profiles of industry pioneers working at all types of properties, from small motels to five-star hotels
  • New sections on yield management, lodging environments, franchise companies, and management organizations

Hotel and Lodging Management, Second Edition is a comprehensive tool to help readers develop the understanding, knowledge, and skills to be tomorrow's management leaders.Hotel and Lodging Management, Second Edition is a comprehensive tool to help readers develop the understanding, knowledge, and skills to be tomorrow's management leaders.

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Yes, you can access Hotel and Lodging Management by Alan T. Stutts, James F. Wortman in PDF and/or ePUB format, as well as other popular books in Commerce & Industrie de l'hôtellerie, du voyage et du tourisme. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Wiley
Year
2015
ISBN
9781119108283
Edition
2
Topic
Commerce
Subtopic
Industrie de l'hôtellerie, du voyage et du tourisme

Table of contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Contents
  5. Preface
  6. Introduction
  7. CHAPTER 1 Growth and Development of the Lodging Industry
  8. CHAPTER 2 Organizational Structure
  9. CHAPTER 3 The Front Office
  10. CHAPTER 4 House keeping
  11. CHAPTER 5 The Marketing and Sales Department
  12. CHAPTER 6 Human Resource Management
  13. CHAPTER 7 Hotel Food and Beverage
  14. CHAPTER 8 Loss Prevention and Security
  15. CHAPTER 9 The General Manager
  16. CHAPTER 10 Yield Management
  17. CHAPTER 11 Management Contracts and Franchise Agreements
  18. CHAPTER 12 Time-Share and Vacation Ownership
  19. CHAPTER 13 Resorts, Themed Lodging, and Special Lodging Environments
  20. Glossary
  21. Index