Cisco Unified Communications Manager 8: Expert Administration Cookbook
eBook - ePub

Cisco Unified Communications Manager 8: Expert Administration Cookbook

  1. 310 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Cisco Unified Communications Manager 8: Expert Administration Cookbook

Book details
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Table of contents
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About This Book

In Detail

Cisco Unified Communications Manager (CUCM) is a software-based call-processing system developed by Cisco Systems. CUCM tracks all active VoIP network components; these include phones, gateways, conference bridges, transcoding resources, and voicemail boxes among others. This scalable, distributable, highly-available enterprise-class system delivers voice, video, mobility, and presence services. It connects up to 30,000 users of IP phones, media processing devices, VoIP gateways, mobile devices, and multimedia applications. With this cookbook you will learn all the important aspects of administering Cisco Unified Communications Manager.

Cisco Unified Communications Manager 8: Expert Administration Cookbook is filled with many advanced recipes to effectively and efficiently configure and manage Cisco Unified Communications Manager. This book covers everything an administrator needs during and after Cisco Unified Communications Manager implementation.

This practical cookbook contains detailed step-by-step instructions with clear and informative screenshots that cover all the important and advanced aspects of administering Cisco Unified Communications Manager.

The book starts with introducing Call Routing and E.164. It then covers configuration and design information for the various call admission control technologies and Media Resources. The book also dives deep into troubleshooting, upgrades, disaster recovery, user management and much more.

Approach

This book is written in an easy-to-read style, with a strong emphasis on real-world, practical examples. Step-by-step explanations are provided for performing important administration tasks.

Who this book is for

If you are Cisco Unified Communications administrators or engineers looking forward for advanced recipes to perform important administration tasks, then this is the best guide for you. This book assumes familiarity with the basics of Cisco's Unified Communications Manager architecture.

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Information

Publisher
Packt Publishing
Year
2012
ISBN
9781849684323
Edition
1
Topic
Computer Science
Subtopic
Computer Networking
Index
Computer Science

Cisco Unified Communications Manager 8: Expert Administration Cookbook

Table of Contents

Cisco Unified Communications Manager 8: Expert Administration Cookbook
Credits
About the Author
About the Reviewers
www.PacktPub.com
Support files, eBooks, discount offers and more
Why Subscribe?
Free Access for Packt account holders
Instant Updates on New Packt Books
Preface
What this book covers
What you need for this book
Who this book is for
Conventions
Reader feedback
Customer support
Errata
Piracy
Questions
1. Call Routing, Dial Plan, and E.164
Introduction
Implementing local route groups with device pools for E.164 call routing
Getting ready
How to do it...
How it works...
There's more...
Implementing E.164 route patterns and partitions
How to do it...
How it works...
There's more...
Dial plan considerations and partitions
Common system partitions
Partitioning at a national level
Partitioning at a local level
Dial plan considerations and route patterns
Seven digit dialing
Ten digit dialing
Implementing E.164 called and calling party transformations
Getting ready
How to do it...
How it works...
There's more...
Partitions and calling search spaces for called and calling transformation patterns
Implementing least cost call routing using Tail End Hop Off
Getting ready
How to do it...
How it works...
There's more...
Implementing calling restrictions with line blocking partitions and calling search spaces
Getting ready
How to do it...
How it works...
There's more...
Determining classes of restriction
Patterns required for call restrictions
Design considerations for preventing call restriction bypass
Blocking in traditional environments
Blocking in E.164 environments
Partitions used in call restrictions
National
International
Premium
Mitigating fraud
Implementing short dial numbers
Getting ready
How to do it...
How it works...
Implementing time-of-day call routing
Getting ready
How to do it...
How it works...
There's more...
Considerations for advanced time-of-day routing
Holidays
Routing on holidays
Implementing Forced Authorization Codes
Getting ready
How to do it...
How it works...
There's more...
Design considerations for Forced Authorization Codes
Partitions for Forced Authorization Codes
Calling search spaces for Forced Authorization Codes
Device calling search space
Line calling search space
Call routing considerations with Forced Authorization Codes
Traditional call routing
E.164 call routing
Authorization levels with Forced Authorization Codes
Implementing Client Matter Codes
Getting ready
How to do it...
How it works...
There's more...
Design considerations for Client Matter Codes
Partitions
Route patterns
Calling search spaces
See also
2. Call Admission Control
Introduction
Implementing location-based call admission control
Getting ready
How to do it...
How it works...
How Unified Communications Manager calculates bandwidth requirements
Single Cluster
Centralized vs. Decentralized
There's more...
Importance of Quality of service
Implementation strategies for location-based call admission con...

Table of contents

  1. Cisco Unified Communications Manager 8: Expert Administration Cookbook