iPhone with Microsoft Exchange Server 2010: Business Integration and Deployment
eBook - ePub

iPhone with Microsoft Exchange Server 2010: Business Integration and Deployment

  1. 290 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

iPhone with Microsoft Exchange Server 2010: Business Integration and Deployment

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About This Book

In Detail

With the recent boom in the smartphone market, users are demanding access to the latest consumer technology in the business, and that means you need to be able to integrate Apple's iPhone and iPad into your business in a way you can manage. Microsoft's Exchange Server provides a solution for integrating iPhone into your business and this book will show you exactly how to implement this solution.

iPhone with Microsoft Exchange Server 2010: Business Integration and Deployment takes you through the basics of Apple mobile devices, and teaches you how to plan a basic, highly available Exchange environment. You will then be taught how to secure your environment, provision and manage iDevices.

Have you been tasked with getting iPhones into the hands of your business executives, and need to ensure they can reliably and securely access corporate email? This book will teach you what you need to know about getting Exchange 2010 set up and then help you deploy iPhones in a secure, manageable way.

Starting with the basics, you'll learn about what Apple mobile devices have to offer and how they have evolved into devices suitable for business use. If you're new to Exchange Server 2010, you'll learn the basics of Microsoft's world leading messaging suite, before learning how to plan, install and configure a highly available Exchange environment. You will also understand how to configure Office 365 and learn how both can be configured to apply policies to iPhone, iPad and the iPod Touch. You'll also learn how to configure advanced features, like certificate authentication, how to create and deploy configuration profiles for devices and how to manage your devices once they are in the hands of your users.

After reading this book, you will be confident about introducing Apple mobile devices into your organization.

Approach

iPhone with Microsoft Exchange Server 2010: Business Integration and Deployment is a practical, step-by-step tutorial on planning, installing and configuring Exchange Server to deploy iPhones into your business.

Who this book is for

This book is aimed at system administrators who don't necessarily know about Exchange Server 2010 or ActiveSync-based mobile devices. A basic level of knowledge around Windows Servers is expected, and knowledge of smartphones and email systems in general will make some topics a little easier.

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Information

Publisher
Packt Publishing
Year
2012
ISBN
9781849691482
Edition
1
Topic
Computer Science
Subtopic
System Administration
Index
Computer Science

iPhone with Microsoft Exchange Server 2010: Business Integration and Deployment

Table of Contents

iPhone with Microsoft Exchange Server 2010: Business Integration and Deployment
Credits
About the Author
About the Reviewers
www.PacktPub.com
Support files, eBooks, discount offers and more
Why Subscribe?
Free Access for Packt account holders
Preface
What this book covers
Who this book is for
Conventions
Reader feedback
Customer support
Errata
Piracy
Questions
1. Introduction to iPhone with Exchange Server 2010
Overview of Apple iOS device range and features
Overview of Microsoft Exchange Server 2010
Competing products
Core features of Exchange Server 2010
Mobility features
Exchange Server licensing and versions available
Overview of Office 365 and Exchange Online
Complementary features
Integration with on-premises systems
Versions available
Overview of Exchange ActiveSync
Overview of provisioning
Summary
2. Architecture and Implementation Planning
Overview of Exchange Server 2010 roles
Client Access Role
Providing high availability for the Client Access Role
Client Access Arrays
Hardware or Virtual Load Balancers
Mailbox Role
Providing high availability for the Mailbox role using Database Availability Groups
Replication technology
Site resilience
Hub Transport Role
Mail Routing in Exchange Server 2010
Providing high availability for the Hub Transport Role
Edge Transport Role
Providing high availability for the Edge Transport Role
Alternatives to using the Edge Transport Role
Unified Messaging Role
Providing high availability for the Unified Messaging Role
Active Directory
Capacity planning for Exchange ActiveSync clients
Our example organization
Combined Client Access/Hub Transport/Mailbox Server Role requirements
Load Balancer
Active Directory considerations
Planning for namespaces and certificates
Subject Alternative Name certificates
Network configuration
Summary
3. Exchange Server Configuration for iOS Connectivity
More about our example environment
Network diagram
IP addressing
Installation of Microsoft Exchange Server 2010
Basic server configuration
Disk configuration
Network configuration
Obtaining installation media
Active Directory preparation
Installation of pre-requisites
Installation of Exchange Server 2010
Configuring Microsoft Exchange Server 2010
Configuring databases
Configuring the Database Availability Group
Configuring the Client Access Array and Load Balancing
Configuring DNS names
Configuring certificates
Configuring Outlook Anywhere
Configuring Send Connector
Configuring accepted domains and Receive Connectors
Testing client connectivity
Creating a test Mailbox
Testing basic client connectivity
Testing AutoDiscover and ActiveSync functionality
Testing iPhone connectivity
Summary
4. Office 365 Configuration for iOS Connectivity
Sign-up process for Office 365
Domain and DNS configuration
Testing and troubleshooting
Checking DNS entries
Creating accounts
Testing the account using Outlook Web App
Checking ActiveSync connectivity
Connecting an iOS device to Office 365
Summary
5. Creating and Enforcing Policies
The purpose of Exchange ActiveSync policies
Exchange ActiveSync policies
Require Password
Allow Simple Password
Minimum Password Length
Require Alphanumeric Password
Time without user input before the password must be re-entered
Password Expiration Policy
Enforce Password History
Device Encryption
Include Past E-mail Items (Days)
Allow Direct Push while Roaming
Allow Camera
Allow Browser
Creating and managing ActiveSync Mailbox policies
Using Exchange Management Console
Modifying the default policy
Creating a new policy
Assigning the new policy to a Mailbox
Using Exchange Control Panel
Modifying the default policy
Creating a new policy
Assigning the new policy to a Mailbox
Using Exchange Management Shell
Modifying the default policy
Creating a new policy
Assigning the new policy to a Mailbox
Restricting device types
Summary
6. Configuring Certificate-based Authentication in Exchange Server 2010
Overview of certificate-based authentication
Considerations for certificate-based authentication
Installation of the certificate authority
Configuration of the certificate authority
Provisioning and publishing user certificates
Creating the Enrolment Agent certificate
Creating a certificate on behalf of a user
Configuring Exchange Server 2010 for certificate-based authentication
Configuring IIS pre-requisites
Configuring Exchange ActiveSync
Testing certificate-based authentication using Outlook Web App
Summary
7. Provisioning iOS Client Devices
Overview of device Configuration Profiles
Obtaining and installing the iPhone Configuration Utility
iTunes and device activation
Creating Configuration Profiles for users
General
Passcode
Restrictions
Exchange ActiveSync
Subscribed calendars
Credentials — embedding the User certificate
Other options
Wi-Fi and VPN
E-mail, LDAP, CalDAV, and CardDAV
SCEP and Mobile Device Management
Deploying Configuration Profiles to devices using the iPhone Configuration Utility
Device activation
Deploying the Configuration Profile
Creating a generic Configuration Profile
Deploying a generic Configuration Profile from the Exchange Server
Configuring IIS
Installing the generic Configuration Profile on devices
Summary
8. Sharing Mailboxes and Calendars
Overview of shared mailboxes
Challenges associated with shared mailboxes
Creating and connecting users to shared mailboxes
Creating a shared mailbox
Granting permissions
Accessing the shared mailbox using Outlook
Accessing the shared mailbox using Outlook Web App
Configuring a shared mailbox for iOS device access
Methods to connect iOS devices
Connecting an iOS device manually
Connecting an iOS device using an iPhone configuration profile
Overview of iCal calendar sharing
Configuring iCal calendar sharing
Enabling Calendar Publishing
Configuring Sharing Policies
Sharing iCal calendars
Using Outlook Web App to publish a calendar
Using Outlook 2010 to publish a calendar
Connecting iOS devices to Shared Calendars
Adding calendars on an ad-hoc basis
Using the iPhone Configuration Utility to add shared calendars
Summary
9. iOS Client Device Management
Identifying iOS devices in use
Viewing an individual user's ActiveSync devices
How ActiveSync information is stored in Active Directory
Viewing and managing a user's ActiveSync devices using Exchange Management Console
Exporting ActiveSync device information
Using the Export-ActiveSyncLog command
Obtaining more detailed information
Troub...

Table of contents

  1. iPhone with Microsoft Exchange Server 2010: Business Integration and Deployment