Quick Tips For Managers
eBook - ePub

Quick Tips For Managers

Personal Skills: How to communicate well and be effective at work

  1. 100 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Quick Tips For Managers

Personal Skills: How to communicate well and be effective at work

Book details
Table of contents
Citations

About This Book

Get off to a flying start as a new manager, with the help of this time-saving ebook. Each chapter can be read in five minutes or less (ideal for reading in your coffee break or on the train) yet the tips you'll pick up can benefit you throughout your whole career. The short chapters are structured so that you can read them in any order, dipping into your chosen topic as the need arises. Topics include: assertiveness, career development, decision making, handling difficult conversations, interviewing (and being interviewed), learning, listening, managing meetings, negotiating, NLP, organising yourself, persuading, presenting, rapport, report writing, self-confidence, stress management, time management and transactional analysis. Each comes with an exercise to help you put your newly-gained know-how into action straight away. Now you don't need to search through numerous lengthy management books trying to unearth the gems that will actually be of use in your everyday work - Mike Clayton has done that hard work for you, distilling some of the most helpful business models and presenting you with the essence: clear, succinct summaries of the techniques that will serve you best. Quick Tips For Managers will be helpful to experienced managers too, as a concise refresher.

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Information

Publisher
Management Pocketbooks
Year
2014
ISBN
9781908284419
Topic
Business
Subtopic
Business General
Index
Business

Table of contents

  1. Cover
  2. Title Page
  3. Contents
  4. About The Author: Dr Mike Clayton
  5. Introduction
  6. SELF-CONFIDENCE
  7. PERSONAL IMPACT
  8. ASSERTIVENESS
  9. TYPE A AND TYPE B
  10. JOHN ADAIR’S FOUR-D SYSTEM
  11. MANAGE STRESS AT WORK
  12. AN INTRODUCTION TO NLP SKILLS
  13. USING LOGICAL LEVELS TO COUNTER RESISTANCE
  14. DECISION MAKING
  15. SAME JOB: NEW JOB
  16. CAREER DEVELOPMENT
  17. NEW JOB
  18. LEARNING
  19. BEING ORGANISED
  20. PERSONAL REPUTATION
  21. STARTING IN MANAGEMENT
  22. LISTENING
  23. GET IN SYNC, WITH RAPPORT
  24. WORDS, VOICE, EXPRESSION AND WHAT?
  25. QUESTIONS, QUESTIONS, QUESTIONS
  26. FOUR STEP NEGOTIATION
  27. PRESENTING EFFECTIVELY
  28. MAKING MEETINGS WORK FOR YOU
  29. INTERVIEWING OTHERS
  30. BEING INTERVIEWED
  31. THE THREE POWERS OF PERSUASION
  32. REPORT AND PROPOSAL WRITING STILL MATTERS
  33. THE WORST FORM OF COMMUNICATION
  34. TRANSACTIONAL ANALYSIS FOR MANAGERS
  35. HOW TO MANAGE A CHALLENGING CONVERSATION
  36. Further Reading
  37. Coming Next ...
  38. About The Publisher: Management Pocketbooks
  39. Copyright