This collection of stories from two practising GPs describes the reality of working within a failing and highly bureaucratic system, where there is a balancing act: regulation versus relationships; autonomy versus standard practice; algorithm versus individual attention.
We aren't suggesting a return to a 'better' time. We don't object to being bureaucrats, embedded within and accountable to the systems we are in. But we do want to consider how and with what the gap left by the old-fashioned GP has been filled. We use stories based on our experience to describe the effect of different facets of bureaucracy on our ability to maintain a nuanced, individualised approach to each patient and encounter; and to question the prominence and effect of protocol. We are interested in the way professional relationships are influenced by protocol: between and within organisations; and most importantly with patients/clients/service users..
We are accustomed nowadays to automated telephone lines, chatbots, website FAQs- the frustration of being unable to connect with another human being who will listen to our particular question and give us something other than a generic answer. The same issues that are facing society at large have changed the way in which we work as GPs and the care we give.

eBook - ePub
Fighting for the Soul of General Practice
The Algorithm Will See You Now
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
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Information
Topic
MedicinaSubtopic
Etica in medicinaTable of contents
- Cover
- Title
- Copyright
- Contents
- List of Figures
- Acknowledgements
- Prologue
- Introduction: Standardising General Practice
- 1. Weaponized Bureaucracy: Bureaucracy as a Source of Injustice
- 2. Pigeonholes: Medical Categories
- 3. Guidelines, Tramlines, Mindlines: Interpreting the Evidence
- 4. Waiting to Connect: Algorithms That Dictate Access
- 5. Taking Liberties: Regulating the Mental Health Act
- 6. Passports for Passing: The Bureaucracy of Death
- 7. A Labour of Love: Why It Is That General Practice Is Still a Good Place to Work
- 8. Final Reflection – Image Reviewing
- Conclusion
- Bibliography
- Index
- Back Cover
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Yes, you can access Fighting for the Soul of General Practice by Rupal Shah,Jens Foell in PDF and/or ePUB format, as well as other popular books in Medicina & Etica in medicina. We have over 1.5 million books available in our catalogue for you to explore.