This practical and holistic approach to offering library resources and services to online patrons addresses multiple areas of service to online patrons, including reference, instruction, access, and marketing. Academic libraries are wonderful resources for university students and faculty on campus, and public libraries thrive on providing targeted in-person services such as storytime, makerspaces, and adult programming. It can be easy, however, to forget about the large population of students, faculty, and community members who access library resources and use library services remotely. Library Services for Online Patrons reaches out to patrons who are not—or not always—located on campus or who seldom—if ever—visit libraries' physical facilities and who may not be aware of or able to equitably use library services. The authors focus on ways to organize library resources using principles of design and to cater library services to the specific needs of online students, faculty, and community members. They also address how to effectively target marketing to the online population and how to collaborate with campus and community stakeholders who work directly with them.

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Yes, you can access Library Services for Online Patrons by Joelle E. Pitts, Laura Bonella, Jason M. Coleman, Adam Wathen in PDF and/or ePUB format, as well as other popular books in Languages & Linguistics & Library & Information Science. We have over one million books available in our catalogue for you to explore.

Information

Publisher

Libraries Unlimited

Year

2019

ISBN

9798216111450

Edition

Topic

Languages & Linguistics

Subtopic

Library & Information Science

Index

Languages & Linguistics

Cover
Half Title
Title
Copyright
Contents
Introduction
Chapter One Taking Stock of Your Library
Chapter Two Learn about Your Patrons and Set Goals to Serve Them
Chapter Three Inclusive Design
Chapter Four Reference for Online Patrons
Chapter Five Instruction for Online Patrons
Chapter Six Embedded Librarianship
Chapter Seven Relationship Building
Chapter Eight Marketing Services for Online Users
Chapter Nine Advocating for Your Online Users
Chapter Ten Online Access to Public Library Services
Conclusion
Appendix: Additional Resources
Glossary
References
About the Editors and Contributors
Index