Essential Guide to Operations Management
Concepts and Case Notes
- 156 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Essential Guide to Operations Management
Concepts and Case Notes
About This Book
The revised and updated second edition of the popular and practical guide to contemporary operations management â now featuring a new chapter on managing sustainable supply networks.
The Essential Guide to Operations Management explores fundamental operations management principles and shows how they are applied in real-life situations in both the services and manufacturing sectors. It adapts a strategic stance by providing a framework for effective decision-making: determining operations strategies; designing processes, products and work organisations; managing change through effective project management and technology transfer; exploring contemporary approaches to operations planning and control; and then managing quality and improvement strategies. As such, it addresses the needs of practising managers, postgraduate MBA and MSc students and final-year undergraduates in advanced operations management elective courses.
The Essential Guide to Operations Management: Concepts and Case Notes, Second Edition, is supported by updated case studies throughout and online support materials for lecturers.
Frequently asked questions
Table of contents
- Cover
- Half Title Page
- Title Page
- Copyright Page
- Table of Contents
- Acknowledgements
- 1 Operations Management in Context
- 2 Designing Business Processes
- 3 Developing Service and Product Value
- 4 Operations Management and Digital Transformation
- 5 Controlling Enterprise Resources
- 6 Lean and Resilient Operations
- 7 Managing Sustainable Supply Networks
- 8 Managing Operations Strategically
- 9 Managing Quality Systems
- 10 Improving Global Operations
- 11 Operations Management in Practice
- Index