Consumer-Centric Healthcare: Opportunities and Challenges for Providers
eBook - ePub

Consumer-Centric Healthcare: Opportunities and Challenges for Providers

  1. 218 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Consumer-Centric Healthcare: Opportunities and Challenges for Providers

Book details
Table of contents
Citations

About This Book

Patients are not passive recipients of care. They are active customers. And successful healthcare providers understand that the customer is king.

Consumer-Centric Healthcare: Opportunities and Challenges for Providers  is an easy-to-follow blueprint for understanding and adapting to consumerism. Each chapter explores key trends and outlines the implications for your organization. The authors focus on growth opportunities and provide the resources you need to start implementing change.

The book is filled with practical strategies, examples from leading organizations, tips and insights, web links, and suggestions for further reading.

Topics explored include:

 

Patients' desires and expectationsProvider transparencyThe role of information technologyPersonal health recordsConsumer-directed health plansConvenience care and boutique medicineTelemedicineGlobal and regional medical tourismThe impact of social mediaDirect marketing to consumers

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Yes, you can access Consumer-Centric Healthcare: Opportunities and Challenges for Providers by Lindsey P. Jarrell, Colin B Konschak in PDF and/or ePUB format, as well as other popular books in Medicine & Public Health, Administration & Care. We have over one million books available in our catalogue for you to explore.

Information

Publisher
ACHE Management Series
Year
2010
ISBN
9781567934304
Edition
1
Topic
Medicine
Subtopic
Public Health, Administration & Care

Table of contents

  1. Cover Page
  2. Title Page
  3. Copyright Page
  4. Contents
  5. Detailed Contents
  6. Acknowledgments
  7. Introduction
  8. 1: The Transparent Provider
  9. 2: Information Technology Goes Mobile
  10. 3: Personal Health Records
  11. 4: Consumer-Driven Health Plans
  12. 5: Concierge and Retail Medicine
  13. 6: Telemedicine
  14. 7: Globalization
  15. 8: Social Media
  16. 9: Targeted Marketing to Consumers
  17. 10: Converting Patients to Customers
  18. 11: Visions for the Future
  19. Further Reading
  20. Websites of Note
  21. References
  22. Index
  23. About the Authors
  24. Back Cover