A Sustainable Tourism Workforce

Current issues

Shelagh Mooney, Richard N.S. Robinson, David J. Solnet, Tom Baum

• Publisher: Routledge
• Year: 2024
• Print ISBN: 9781032564166
• eBook ISBN: 9781003858126
• Topic: Business
• Subtopic: Hospitality, Travel & Tourism Industry
• Index: Business

This book brings together issues of social justice and the neglect of a sustainable orientation to the tourism workforce. This has resulted in an impoverished, unsustainable, and transient workforce that does not meet the aims of UN sustainable goals within the sector or indeed the UNTWO Code of ethics towards its employees.

The introductory review and 15 chapters in this volume each make a unique and distinct contribution to knowledge. The opening review presents a critique of current definitions of sustainability in an employment, and specifically in a tourism employment context, acknowledging and critiquing extant literature. It uniquely recognises the themes submitted on the topic of sustainable work in the book, as well as those which comprise the final selection of chapters. These exercises culminate in the presentation of a refreshed conceptualisation of sustainable employment. The chapters were mapped onto a proposed conceptual framework, which recognises the multi-dimensional influences of the evolving Sustainable Development Goals (SDGs), recent Sustainable Human Resource Management (SHRM) and tourism literature, and fresh contributions to theory. Additionally, the introductory review offers concluding remarks that the authors hope will influence and guide future research endeavours.

The book will be invaluable to educators, students and policymakers interested in information and guidance on managing sustainable tourism. Several chapters in this book were originally published as a special issue of the Journal of Sustainable Tourism.

Table of contents

• Cover
• Half Title
• Title Page
• Copyright Page
• Table of Contents
• Citation Information
• Notes on Contributors
• A critical review of sustainable work and employment in tourism: an introduction
• 1 Sustaining Tourism Employment
• 2 Sustaining precarity: critically examining tourism and employment
• 3 Rethinking decent work: the value of dignity in tourism employment
• 4 Employment of the workforce with disabilities in the hospitality industry
• 5 Seeking justice beyond the platform economy: migrant workers navigating precarious lives
• 6 Situational analysis as a critical methodology: mapping the tourism system in post-Katrina New Orleans
• 7 Labour, necessity-induced (im)mobilities, and the hotel industry: a developing country perspective
• 8 ‘Is he going to be sleazy?’ Women’s experiences of emotional labour connected to sexual harassment in the spa tourism industry
• 9 The socio-economic impact of regional tourism: an occupation-based modelling perspective from Sweden
• 10 Identifying a community capital investment portfolio to sustain a tourism workforce
• 11 The historical structuring of the U.S. tourism workforce: a critical review
• 12 Gender, work, and tourism in the Guatemalan Highlands
• 13 Decent work and tourism workers in the age of intelligent automation and digital surveillance
• 14 From corporatist consensus to neo-liberal revolution: a gendered analysis of the hotel workers union and its impact on (un)sustainable employment practices in the New Zealand hotel sector, 1955–2000
• 15 The sustainable development goals: the contribution of tourism volunteering
• Index